Guest User
November 21, 2023
First of all, I am very grateful to the front desk staff for the free upgrade to the room type. Secondly, the bed is very comfortable. Although the so-called smart devices in the room seem to have no effect, the music equipment in the bathroom does not sound, the smart toilet does not respond, the temperature adjustment button does not respond, and the network is average. I don’t know if it is because of it. My room is at the end. I really want to give it a good review, but the overall stay experience is really not good. Knowing that the hotel has a restaurant, I asked the front desk if they could provide a spoon. The front desk directly replied that no, and there was no other explanation. , so I am also curious. Can the hotel spoons be used only in restaurants and not in guest rooms? When I first checked in, the price was less than 200. Now that the price has increased, the service has not kept up. I can only say that it is a pity. I may not consider Xi'an next time. After all, there are many choices for hotels in the same price range. In terms of its own products, In the case of substitutability, I think service is the fundamental difference between itself and its peers.
Original TextTranslation provided by Google
