passportfullofrosiesposies
This was my third time staying at Makati Diamond Residences. Compared to my last two visits, it feels like the service at the front desk is no longer as good as it was during my first stay. In contrast, the service from the security personnel, doormen, and other staff at the hotel's entrance was as friendly as ever. They greeted me and made small talk, such as asking how my shopping was or how my day had been. One even greeted me with "Assalamualaikum" each time he saw me, and I truly appreciated that. The room was still good, clean, and super comfortable. Thankfully, due to the rain, there was no construction work. At check-out, I collected my security deposit and that was all. There were no questions from the guy who processed my check-out; he could have at least asked how my stay was. This is a hotel, not a supermarket checkout where you simply give the customer their change and that is all. Kinda disappointed with this stay.