Hotel Único Madrid, Small Luxury Hotels

Unfortunately there was no hot water for over 24 hrs plus. I moved to the sole room in the groundfloor with a bit of water and not for long. Problem was with a pump. These things cannot happen in a 5 star hotel with matching price.

Located in the heart of Salamanca, you cannot find a better location than this in Madrid. 100% walkable area, the best boutiques and restaurants near by, beautiful property, excellent warm service and great breakfast. Totally recommended!

Not worth the hype! Hotel pretty basic for the price (old, very uncomfortable beds, amenities and buffet were pretty basic) Not what I would expect from a hotel this category and price. Would not recommend. Will not return.

Great location, luxurious, rooms snug, bad service Prime location in Barrio de Salamanca, its clean, nice and luxurious. Great breakfast. Rooms are quite smaller than advertised, service is sub par, if you can avoid Hotel staff your experience will improve. Good for short trips with little luggage.

Personal experience and expectations The hotel is nice, but not meet the expectations for a five-star rating. The lobby and decoration did not match the anticipated standard. The hotel is too expensive compared to other four-star hotels in the area that are in better condition. We expectated more luxurious amenities.

Excellent customer service, very friendly staff. The location of this hotel is convenient; plenty of shops, restaurants, and museums/parks within a short walking distance.

At Único Madrid you feel like at home! Excellent staff and property.

Great location

Very helpful and friendly staff. First class s