The hotel's location is great, just a 7-8 minute walk from the subway and JR Hakata Station exits.
For check-in, the front desk directed me straight to the self-service machine. I booked two different room types, and both were end-of-corridor rooms, which seems like too high a probability. It took a long time to walk to them from the elevator. Also, both rooms had blocked windows with no view.
In Japan, hotels usually require a room key card to access floors, but here, any key card could open any floor, which lacks security and rigor.
On the first day of my stay, there wasn't even bottled water in the room. It was only replenished on the second and third days.
The most troublesome part was that after checking out, storing luggage incurred an additional charge. It was 2000 yen per suitcase… that's a significant fee. In the end, I sent it to the JR station, but it was very inconvenient.
Although I knew about the luggage storage fee before checking in, finding another place to store it was truly inconvenient.
Original TextTranslation provided by AI