Great room and location, but terrible breakfast and no luggage service.
Overall, this is a great hotel with a few big flaws. You really can't beat the location - it's right in the heart of downtown, everything is nearby, and the price is a steal.
The hotel feels brand new and is super clean. No mold, no dust, and the bedding is fresh and spotless (my only minor annoyance is that they use a flat sheet instead of a fitted one). The bed and pillows are super comfortable, so I slept great. The room is spacious, has an awesome view, the AC blows cold, and the whole vibe is just really pleasant. It’s also dead quiet - I couldn't hear the street or the neighbors at all. The staff is friendly and tries hard to help. I loved that we could just text them on WhatsApp to ask for cleaning or anything else we needed.
Now for the downsides. The biggest issue is the breakfast - it is absolutely awful. It’s basically just eggs/omelets and sandwiches every single day. If you stay more than 2-3 days, it becomes unbearable to eat the same boring thing.
Another huge minus: zero help with luggage. Nobody greets you or helps take your bags to the room, and nobody helps you to the car when you leave. I've stayed all over Vietnam and luggage service is usually a given everywhere, so having to drag my own heavy suitcases was a big disappointment. Also, there was no welcome drink, which is pretty standard at most decent hotels here.
Bottom line: Book it for the clean, quiet room and great location, but skip the breakfast and be ready to carry your own bags.
