The Westin Sanya Haitang Bay Resort

Cameron is nice, and the service was good, as was the hotel itself. It had all the facilities, a clean environment, and a wide variety of delicious and affordable food. There were many activities available, and even bug spray provided. The room had plenty of water options. The Chinese lunch arrangements were appropriate and plentiful. The only drawbacks were that the light switches in the room weren't great, a bit hard to control. The air conditioning in the Japanese restaurant wasn't strong enough, making it a bit warm. The travel photography selection process felt a bit like forced consumption; they were very quick to pull out a QR code and demand payment, as if they were afraid I wouldn't buy anything. That was a small disappointment on the trip, and I'd recommend avoiding this travel photography service; it wasn't as good as one I would choose myself. Overall, the Westin offers great value for money, with an all-inclusive package that provides plenty of diverse and clean food. It's perfect for a relaxing vacation, with a nice swimming pool, ping-pong table, billiards, and a gym, along with various activities. It's really suitable for a holiday and much better than other popular 'influencer' hotels. The F&B staff were also very accommodating, asking about our needs and what could be improved. Overall, I'm very satisfied, except for the travel photography. Every trip has a small regret, but it didn't spoil the mood. Overall, the Westin is excellent.

The hotel's location is excellent, very close to the duty-free shop, making shopping convenient. There are also many photo-op spots in the park. Our butler, Natasha, was attentive, responsible, thoughtful, and quick to resolve any issues – highly recommended! The hotel's photography service was great, and the kayak instructors were very helpful. Auntie Yuan Cuiye, who cleaned our room, provided excellent service, even folding towels into cute little animals. Very professional!

This hotel stay was incredibly satisfying overall! It really delivered the facilities and service level of a luxury hotel. The location is excellent, the room is spacious, and housekeeping was consistently tidying up and cleaning to keep it spotless. It's also very close to the duty-free shop, making shopping super convenient. The hotel offers a rich variety of activities and entertainment, so I highly recommend just staying at the hotel for everything – food, accommodation, and fun. The staff's attitude was also excellent, making for a great experience. I want to particularly commend our butler, Kent! He was attentive and thoughtful throughout our stay, promptly responding to all our needs with proactive and kind service – very detailed and warm-hearted. The buffet breakfast offered a wide selection, with skim milk, 0-sugar yogurt, and a fresh orange juice machine – big pluses. The taste was on point. The Chinese restaurant, buffet dinner, and the seafood hotpot on the tenth floor were all excellent in quality and portion size, definitely worth it. The water activities were fantastic; paddleboarding and kayaking were both a lot of fun. The resort grounds are lush with greenery and beautifully serene, with staff constantly maintaining them. Overall, it felt like a complete vacation, and I highly recommend staying here. I'll definitely prioritize the Westin for future trips to Sanya. However, while the hotel's public areas are stunning – the scenes and lighting are perfect for photos, and even casual phone shots of people look great – our experience with the travel photography company was terrible. Their posing instructions were clumsy, and the photo editing was stiff and ugly, making us look like mannequins. Despite shooting for a long time, the results were still poor. The attitude during photo selection was also bad; they didn't let us take our time, rushing us through very quickly. There weren't enough staff for photo selection, and many time slots were unavailable, forcing us to make do with inconvenient times. It felt like they didn't want to make money, and the person scheduling appointments also had a bad attitude. Fortunately, the hotel butler was incredibly responsible and proactive. After asking about our stay and learning about the photography issue, he immediately reported it, and only then did the photography company's attitude improve slightly, and they called to apologize. However, the subsequent handling by their staff still lacked any sincerity. The gap between them and travel photography companies at other hotels is huge. My family also thought the photos were ugly, even worse than the 10-yuan beach photos, which is absurd.

The hotel boasts an excellent location, being very close to the duty-free shop, which makes shopping incredibly convenient. The resort's greenery creates a wonderful atmosphere, with a tranquil and pleasant environment. Guests can enjoy water activities like paddleboarding and kayaking, adding a lot of fun. The hotel breakfast offers a rich variety of delicious options. The complimentary travel photoshoot was also well done. Our butler, Kent, provided excellent service, promptly responding to all our needs. Overall, the vacation experience was comfortable and relaxing, with dining, entertainment, and activities all conveniently available. It's a perfect place to stay for a Sanya getaway.

The service was very attentive, the butler was excellent, and the breakfast was good too. The photography service was also great, making for a truly wonderful experience.

The hotel's beach and sea views are absolutely stunning, creating a wonderful seaside ambiance. The location is excellent, making it very convenient for getting around and exploring. The resort's landscaping is fantastic, with lush greenery everywhere, making walks incredibly relaxing and refreshing. The hotel breakfast offers a rich variety of choices and flavors, catering to diverse dining preferences. Our butler, Kent, provided exceptional service, responding promptly to any issues and offering thoughtful and meticulous assistance. Overall, our stay was comfortable and delightful, truly embodying a perfect vacation. I highly recommend this hotel for a Sanya getaway.

The hotel service is excellent, facilities are new, and the breakfast is delicious. It's also very photogenic. The complimentary travel photoshoot was great, definitely recommend it to everyone! Lingling, the photographer and photo selector from Manmo Travel Photography, was patient, meticulous, and responsible.

The hotel boasts an excellent location, very close to the duty-free shop, making it incredibly convenient for travel and shopping. The hotel offers a wide variety of children's activities, making it perfect for family vacations. A special thanks to our butler, Kent, for his thoughtful and attentive service, and for helping us upgrade our room, which was a pleasant surprise. He was responsive during our stay, and any issues were quickly resolved. Overall, the stay was comfortable and pleasant, with complete amenities and a wonderful vacation atmosphere. It was a fantastic island accommodation experience, well worth recommending to friends visiting the area.

I never expected that booking a stay would include a free photoshoot with Mamo Travel Photography, saving me a photography expense! There was no hard selling or hidden costs throughout the shoot, and it was highly efficient. The final photos far exceeded my expectations. The hotel's facilities and services were top-notch, offering meticulous service. It's a one-stop shop for travel, fun, and photos. If you're coming to Sanya, this is definitely the place to choose!