The Waterfront Hotel Kuching

Excellent services for people with limited movement or disability.  Granted without any fuss when requested a wheelchair due to my foot fracture and inability to walk far. Services on their Club level during my earlier stay makes me come back with my children for the second time.

Great location and super convenient, with lots of good food and places to explore nearby. The room was clean, comfortable and spacious, and the service was great too. Free parking is also available for hotel guests, which is a big plus! Overall, a really pleasant stay and would definitely recommend :)

Front desk is very helpful and check in was very quick. Room is very big and is simiar to pictures posted on website. Toiletries and slippers are provided. Cafe at level 4, food is nice. Theres a shopping centre next to mall. Many eateries opposite, and more variety of local food. Theres also their local market 10mins away. Police station is right next to it. Felt safe for a solo traveller.

Great place to stay and a great location to a lot of attraction nearby. Gym equipment can be improved. But overall it's a good place to stay.

The hotel is modern and comfortable. Enjoyed the room. The location of the hotel at waterfront is very good with restaurants and attractions nearby. The pool is small but the view is nice. Front desk staff service attitude can be improved. Not welcoming, lethargic and not helpful. The worst is the carpark, for those staying in hotel with car. The hotel is sharing the carpark with a shopping mall. No dedicated carpark lots for guests. And the carpark is busy and can get jammed pretty easily. Once spent 25min to wait and look for a carpark. Big negative for those driving.

Booked the deluxe room and it is a newly renovated room. However, due to the ongoing renovation on other floors, there is noise of drilling and knocking sounds as early at 8am. Otherwise, the hotel has a very nice layout and is spacious. Location is superb..close to waterfront and eating places by walking. Friendly and helpful staff. One other comment is that the housekeeping is not done throughly. Strands of hair found on the bathroom floor even after the room is cleaned. Overall, had a great stay for 4 nights.

The hotel is clean, room is big and the breakfast was so good with plenty of choices. The staff is friendly and polite with pleasant service.The mall just downstairs and easy access. One of the best hotel in town and definitely will come back.

Great family-friendly hotel. Big clean rooms, friendly staff, and kids loved the pool. Location is convenient. Made our family holiday stress-free. Would stay again.

Highly recommended hotel to stay for vacation. Free parking space at Plaza Merdeka basement for your own vehicle. Walking distance to waterfront, plaza Merdeka and old street. Food and beverages in hotel are quite pricey, but can try food at coffee shop and restaurant nearby.