Hampton by Hilton Zhangjiajie National Forest Park

Lovely staff and spacious room. The complimentary evening snack is very welcome after a long day of walking in the parks, as well as the drinks and ice lollies. Excellent value for money!

Perfect location. Very helpful staff. Good communication. Unlimited soft drinks, ice lolly. The water pressure in the shower was amazing. Especially the one overhead. Best way to windup after day out. The reception staff were very helpful. Definitely recommend this place. The breakfast is same in every hotel. You cannot complain. I stayed in 3 different well know chain hotels. Thanks for a relaxing stay. One place that needs improving is the TV channels. Online English new channel.

⭐⭐⭐⭐⭐ An excellent base for Zhangjiajie National Forest Park – exceptionally clean and wonderful staff I had a really lovely stay at Hampton by Hilton Zhangjiajie National Forest Park, in Wulingyuan, the small tourist town/village right beside the National Forest Park. The location could hardly be more convenient – the East Gate entrance to Zhangjiajie National Forest Park is only a short walk away, which makes a huge difference when you have long days of exploring ahead of you. One of the things that impressed me most was how exceptionally clean the hotel was. Not just my room, but everywhere – the lobby, restaurant, corridors and public areas were immaculate. The hotel feels modern, bright, spacious and extremely well maintained. After spending the day climbing countless steps and exploring the mountains, coming back to such a clean and comfortable hotel was very much appreciated! There are also lots of thoughtful little extras. Guests have access to complimentary cold drinks, bottled water and ice creams, which you can simply help yourself to – a particularly welcome touch after returning hot and exhausted from the park. There is also a small business area with computers and printing facilities, which is surprisingly useful when travelling and needing to organise tickets or the next part of a trip. Breakfast is served in a large, pleasant dining area with plenty of choice, and the public spaces throughout the hotel are beautifully presented and comfortable. But the real highlight for me was the reception staff. Everyone I encountered was friendly, patient and genuinely keen to help, and I would particularly like to mention Iris. She was absolutely lovely. When I needed to organise the next stage of my journey, she took the time to sit with me and help me work through my next train booking, rather than simply pointing me in the right direction. When travelling alone in a country where you don’t speak the language, that sort of kindness and personal attention means a great deal. And her English is outstanding. Iris was consistently warm, approachable and friendly, and she made me feel that helping a guest was never an inconvenience. It is people like her who turn a very good hotel stay into one you actually remember. For anyone coming to Zhangjiajie primarily to explore the National Forest Park, I would happily recommend this hotel. Fantastic location, spotless facilities, thoughtful complimentary extras and, most importantly, genuinely caring staff. Thank you, Iris and the Hampton team, for making my stay so comfortable. ❤️🇨🇳 Definitely a 5-star experience and a hotel I would choose again.