Balagezong (Shangri-La Grand Canyon) is truly breathtaking. If this wasn't a hotel review, I'd write extensively about it.
The guesthouse's location is good, with Gezong Snow Mountain right across, seemingly within reach. However, Balagezong Village itself has few residents, making it feel quite deserted, but that's precisely what you'd expect in the heart of the mountains.
The young lady at the hotel's front desk was lovely and very capable, handling many details perfectly and organizing our activities flawlessly. When I learned she was a student working during her winter break, I deeply resonated with her situation, as I, too, was studying abroad and working part-time at her age.
I also want to thank the young man at the front desk who helped us with our luggage; he was very enthusiastic.
During check-in, there was a minor issue (see pictures) where something in the bathroom fell off. However, my father told me not to complain so as not to trouble the young lady, and I followed his advice. That's why I gave a 5-star rating for facilities. Honestly, you do need to improve, especially the bathroom's temperature control. The heating device automatically shuts off, and once it does, the bathroom's temperature drops to about 10-odd degrees Celsius, which is really cold.
I gave a poor rating for service, and this specific complaint is about breakfast. Your breakfast is truly laughable. I just want to ask your locals if they can get full from this? Paying over a thousand yuan for a room and getting a breakfast that's like a guesthouse's (or even worse than a guesthouse's) – don't you think that's incredibly unfair to the distant friends who come here to visit?
I deeply admire Snamedinzhu for doing so much for his hometown and his people. So, those who come after, please don't tarnish his legacy.
I also want to criticize the attitude of some locals and tourists here. Apart from the young man who checked me in and the shuttle bus drivers, other locals I encountered (like the driver the guesthouse called for our transfer and restaurant staff at the guesthouse) were unfriendly. I don't believe it's just because you're 'straightforward' or 'blunt.' Do you speak to your friends and family impolitely too?
Again, please don't embarrass Snamedinzhu. If you don't welcome tourists, you can just say so. It's not like we absolutely have to come here.
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