Holiday Inn Express OSAKA CITY CENTRE - MIDOSUJI by IHG

Why did they give us a room on the 14th floor? For our entire 3-day stay, we were the only Chinese guests, and the room was so small we couldn't even open our luggage. The service wasn't as warm as the Holiday Inn Tokyo. Even though I'm an IHG member, they didn't register my membership when I showed my card, nor did they tell us there was a coffee machine on the 3rd floor. Breakfast on the 2nd floor was chaotic. We had to pay the departure tax on the day we checked in. The navigation for Honmachi Station exits was completely inaccurate; we ended up coming out of Exit 9, which made us walk around Shinsaibashi market. My Apple navigation also stopped working on the day we arrived, so I had to walk from the hotel to the Apple store in Osaka to get help from the staff. I saw on some social media that Google Maps has been having similar issues recently. There were also tour groups staying at this hotel.

The room was clean, tidy, and quiet, with convenient transport links nearby. The breakfast spread was excellent and the surroundings were beautiful. Next time I'm in Osaka, I'll definitely choose a high-floor room again to enjoy the panoramic city views overlooking Shinsaibashi.

The room was small but very clean, perfect for one adult and one child. It's close to the subway station and Shinsaibashi is nearby, making it super convenient for shopping. Since it's a special time, the hotel wasn't very busy. We had a late flight, and they kindly offered us a late checkout.

I've stayed at this hotel many times. It's always clean and the breakfast is great.

Definitely not worth the price. The inefficient room layout made it feel no different from other business hotels in the 500-600 price range. There wasn't even a Japanese-style soaking tub, which is practically standard in most comparable business hotels. Furthermore, they didn't provide complimentary bottled water in the room – a first for me – and the breakfast was quite rudimentary.