MGM Grand Sanya

We booked a family suite, which was very large and spacious. For an older hotel, the hardware was acceptable (though some things like the balcony light wouldn't turn off, the electric curtains didn't work, and some room light switches were faulty) 😂. However, the unbeatable sea view was incredibly therapeutic! For the best sea views in China, Yalong Bay is definitely the place, though it depends on the weather. In the afternoon, even phone photos of the sea look like a jelly ocean. You could sit on a lounge chair and zone out all afternoon. If you're with kids, there are daily activities available, some free and some paid, so you can check the schedule. (For sea fishing, if you get seasick, I'd seriously reconsider.) Personally, I felt the activities were more suitable for younger children; our fifth grader wasn't too interested. His favorite thing was playing in the water. After 4 PM, it's not too sunny, and you can play for a long time. However, the beach has become much coarser. When we came a few years ago, it was soft, but this year it really hurt our feet. The waves were quite strong during our stay, which made swimming in the sea exhilarating. We tried the hotel's popular bubble tea – it was good even with regular ice and no sugar! Though the price was indeed a bit high. It was decent overall. The photographer from Platinum Photography, a partner of the hotel, was incredibly patient and excellent. They took many beautiful photos, and you could even borrow their dresses. Although it's all post-processed uniformly, it still looked quite natural. From booking to shooting to selecting photos, everything was very smooth, with no excessive upselling, purely based on personal preference. (Photos are at the end) The WeChat butler, 'Yue Lai Yue Hao' (Getting Better and Better), was very responsive and provided incredibly thoughtful service! Definitely worth a good review!! Looking forward to visiting again.

This stay truly blew me away! I've been to Sanya many times and tried different hotels, but choosing the MGM this time gave me a completely different experience. Every staff member was incredibly friendly, and their service was prompt and excellent. The hotel has a lot of family-friendly activities, especially many adorable small animals you can interact with. The package included a 'Firefly' event, which was more geared towards younger children, but when the fireflies were released, the tiny sparkling lights in the dark were still quite fascinating even for adults. The pearl milk tea mentioned in other reviews was indeed very good. Even the fruit supermarket on the first floor of Building 1 was quite nice. This trip to Sanya was perfect, and I'll definitely choose Sanya MGM again if I get the chance!

The MGM Grand Sanya Yalong Bay is an excellent choice for a family vacation! The hotel's beach location is superb, and the kids' pool and various family activities are abundant, keeping the little ones entertained all day. The staff are attentive and thoughtful, responding promptly to any requests, ensuring smooth communication throughout our stay. The overall resort atmosphere is fantastic, perfect for traveling with children!

Excellent! The manager contacted me shortly after I checked in in the afternoon and helped me resolve all sorts of issues and daily needs throughout my stay. The hotel's location is pretty good; it's very convenient for going to the beach and there are plenty of activities. Most importantly, there are many staff members at the pool and for other entertainment facilities, which made me feel very safe. It's perfect for a vacation!

The public areas are beautiful, the location is excellent, and there are many activities at night. There are places to sing and drink on the beach, and it's so comfortable to lie on a lounge chair, listening to the waves and feeling the sea breeze at night. While the hotels next door were all quiet by 9 PM, MGM still had activities going on, which was fantastic! The butler service was also very attentive, always meeting my requests and helping me solve many problems. I'm very grateful!

The hotel service was excellent. Right from when we got out of the car, the staff were actively helping with luggage. Even though it was busy due to the holiday, there were plenty of staff on hand. The hotel also offered a complimentary zipline experience, which was really thrilling. The mini-bar had a great selection of drinks and beers, and the fruit platter was huge. We were very satisfied! If there's one area for improvement, it would be the children's breakfast. We booked a two-bedroom, one-living room sea-view suite with breakfast for four, and we only had one child with us. For a family-friendly hotel, isn't it more reasonable for kids under 12 to eat for free? Why do they have to go by height? What if a child is just tall? The front desk lady just kept saying, "I'm sorry."

Although Sanya MGM is an older hotel, my experience years ago was great. It's a large hotel with many different zones, and the rooms are spacious. This time, I did notice the hotel is showing its age a bit. However, there's a wide variety of activities in the resort, and the many cute pets are a big hit with kids. The lifeguards at the pool are responsible, and the room attendants provide excellent service. The workflow between departments is efficient and well-coordinated. The hotel also offers summer internships for university students, so some positions are filled by interns who might not be fully proficient yet, but I understand and support the company for providing these social practice opportunities for students. Overall, the stay was still very good and I would recommend it!

Initially, I stayed in a suite in Building 1, but I wasn't keen on the layout. I then switched to two standard rooms in Building 2, which I personally found to be better overall. However, there were empty toiletries in the room, which is something that needs attention! That said, the service throughout my stay was excellent, with hotel staff being very proactive in addressing issues. The seawater was clear and the sand was fine – I highly recommend this place!

I specifically chose this hotel for my Sanya vacation, and it did not disappoint. Right outside the door is a soft, fine sand beach. The resort grounds are lush with greenery and picturesque, and the multiple swimming pools are beautifully arranged, creating a fantastic atmosphere. The concierge service was attentive and thorough throughout my stay, with staff being gentle and patient. They were proactive in coordinating and following up on any issues. The dining options were plentiful and the food tasted excellent. Overall, my travel experience was fantastic.