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Reviews/Trip Moments

Reviews: Surabaya Sewu Waterfall 1-Day Tour with Round-Trip Options: Join-in Tour/Private Car
Guest User2026-05-04
Genuine review! I haven't joined a tour group for many years, but Indonesia really isn't suitable for self-driving, so joining a tour is the best option. This tour was truly the most reliable tour I've ever had, bar none. Although the driver was Indonesian, the WeChat customer service was Chinese and responded extremely quickly; any problems were addressed and resolved promptly.
Reviews: Surabaya Mt Bromo 1-day tour [from 1 person | private car/join-in tour | optional sunrise or sunset]
Guest User2026-07-31
A perfect day trip! Mount Bromo's lunar surface truly lives up to its name; every shot is a masterpiece. Customer service was excellent throughout, with a clear itinerary and efficient communication. The driver was incredibly friendly, allowed ample time for sightseeing, and enthusiastically recommended photo spots – fantastic!
Reviews: 1-day tour to Mt Bromo and Sewu waterfall from Surabaya [hotel transfer | private tour | jeep]
Guest User2026-06-22
I checked many tour groups, but none of them offered day trips to Bromo and Sewu. My companion wanted to see both in one day, so I chose this company. We stayed in the city center, so we set off early. The driver was incredibly enthusiastic 😭😭😭. My bag was heavy, and he offered to carry it for me. He accompanied us the whole way. I didn't check the weather forecast beforehand, and it rained that day, so I missed the sunrise, which was a little disappointing. But the next day, the driver actually sent me the photos he had taken, which touched me deeply. Although the itinerary was tight (at our request), it was incredibly enjoyable. I booked all three of my tours with this company, and the customer service representative was also excellent; I really liked her. For Sewu Falls, I recommend bringing an extra set of clothes because the air is very misty. Our guide at Sewu Falls was also amazing; he took over 400 photos for us without charging a cent 🥺🥺🥺🥺🥺. My companion and I were so happy that we gave him a small tip. We didn't bring many clothes, and we caught a slight chill and a cold when we got back. We had some medicine bought at the front desk, which was very helpful, but I still hope everyone will bring an extra layer if they go. We also went horseback riding. I rode a rainbow white horse, my first time riding, but I was quite steady. All the guides and drivers on this day tour were excellent. Although we didn't see the sunrise, we still had a great day. Oh, and our Jump van driver was also great at taking photos; he even gave me posing tips and took a bunch of pictures with my camera – fantastic! 👍🏻👍🏻👍🏻 Surabaya was a lot of fun, and I would definitely go again if I had the chance. I still have other volcanoes to see, so I highly recommend this tour!!!