9.5/10
The hotel is nestled in nature, offering stunning views of the Southern Alps and Tanigawa mountain range. It's conveniently located less than two hours from Tokyo, making it an easily accessible retreat with lush grounds and tranquil surroundings.
9.0/10The use of keycard access to certain areas provided an added sense of security and exclusivity. Minimal interaction with other guests further enhanced the sense of privacy.
9.4/10The hotel is highly praised for its excellent location, situated near the iconic Yubatake area, making it convenient for exploring Kusatsu's attractions on foot.
49.2/10Guests appreciate the warm and attentive service, noting the staff's politeness and readiness to assist non-Japanese speaking visitors. The hotel offers unique activities like stamp rallies and history tours, enriching the cultural experience.
59.4/10While the inn is slightly remote, it is reachable by public transportation, with detailed directions provided. Staff assistance with luggage and parking is noted as helpful.
69.4/10The buffet meals for breakfast and dinner are frequently complimented for their variety, including sushi, sashimi, and international dishes, and the option of kaiseki cuisine via direct booking is appreciated.
78.8/10Breakfast and dinner, often served as Japanese-style kaiseki meals, generally received positive feedback for variety, taste, and presentation. Late-night ramen and popsicles were a delightful surprise for many guests.
89.5/10Rooms are described as spacious, clean, and comfortable, with traditional Japanese tatami and modern amenities. Guests appreciate the thoughtful inclusions such as yukatas and toiletries, adding to the overall comfort.
98.9/10Many guests praised the friendly and helpful staff, noting their professionalism and hospitality. The staff are knowledgeable about local attractions and offer guidance to guests, enhancing their overall stay.
108.0/10The hotel is situated in a quiet area, offering a peaceful retreat with views of Mt. Asama. It is a great place to escape the heat, and the surrounding environment is perfect for relaxing activities like a morning run.
Achieved a 3-year streak on the annual lists
