This hotel was a great experience! We stayed as a family of three for 6 nights and never any problems.
The hotel itself was really clean and the room service had two options - thorough clean/eco clean (we chose thorough clean). The room service was reliable, and we came home to a clean room everyday.
The location was both strategic and beautiful. The hotel is positioned so it is just opposite Asakusa JR station, and right in front of a bus stop. Just a short 1 minute walk away, is Nakamise Shopping Street, home to many delicious meals, desserts, drinks and even Senso-ji temple!
The service at this hotel really impressed us. The people there were friendly, and spoke pretty good English. We asked for help with directions, and nice places to eat, and the staff never failed to introduce us to all the best restraunts. Once, one of the staff even made the effort to communicate to us through the hotel’s translator device.
I think our favorite thing about this hotel was the amenities! The room was spacious, and the beds were comfortable and soft. The bathroom was separated into two (perfect for our family of three to do multiple things at once) with the bathroom in one area and the shower in another. Like most places in Japan, the toilet was robotic, but the shower was great, with a chair and bowl (similar to an onsen setup), and a bathtub just next to it ready for you to jump in! The tea in the hotel was another loveley addition with the hojicha tea I really enjoyed. At the hotel lobby, there was a self service area to collect your daily necessities like hair brushes, toothbrushes, hair nets etc. which was great for reducing plastic waste.
Overall, I think this hotel is a great pick for convenience and comfort.