Pullman Zhangjiajie
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Pullman Zhangjiajie

Stay at Pullman Zhangjiajie in Zhangjiajie, a 5-star hotel with 9.1/10 from 1463 reviews. It offers good value with quality service, and prices start from US$53.

Check-In & Check-Out

From 14:00 until 12:00

Nearby Attractions

Zhangjiajie Charming Xiangxi Show: 0.15 km away

Memory Xiangxi: 0.63 km away

Zhangjiajie Charm Xiangxi International Cultural Square: 0.13 km away

Amenity Highlights

Leisure: Karaoke, Massage room, Billiards room

Pets policy: Pets are not allowed.

Breakfast style: Western,Chinese

Food & Drink: Room service, Restaurant, Lobby bar

Pullman Zhangjiajie

No. 14 of Gourmet Hotels in Hunan
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Highlights
Free parking
Ideal location
Great views
Delicious breakfast
Lots to do
Amenities
All amenities
Property Description
Show more
Always consistent with Accor's quality.
Surroundings
Airport: Zhangjiajie Hehua International Airport
(33.7 km)
Train: Zhangjiajiexi Railway Station
(25.0 km)
Train: Zhangjiajie Railway Station
(33.8 km)
Landmarks: Zhangjiajie Charm Xiangxi International Cultural Square
(130m)
Landmarks: Zhangjiajie Charming Xiangxi Show
(150m)
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4

SUPERIOR ROOM,2 Single Size Beds

2 Double bed
36-38m² | Floor: 2-5
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
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8

DELUXE ROOM,1 King Size Bed

1 King bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
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5

SUPERIOR ROOM,1 King Size Bed

1 King bed
36-38m² | Floor: 2-5
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
Check Availability
5

DELUXE EXECUTIVE ROOM,Lounge Access,2 Single Size Beds

2 Double bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
Check Availability
5

DELUXE EXECUTIVE ROOM,Lounge Access,2 Single Size Beds(Mixed)

2 Double bed
41-43m² | Floor: 4-5
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
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Family Friendly Room (Double bed)

1 King bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
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Family Friendly Room (2 beds)

2 Double bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
Check Availability
4

DELUXE EXECUTIVE ROOM,Lounge Access,1 King Size Bed(Mixed)

1 King bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
Check Availability
7

DELUXE ROOM,2 Single Size Beds

2 Double bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
Check Availability
6

Executive Queen Room

1 King bed
41-43m² | Floor: 4-5
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
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Average for similar properties in Zhangjiajie
Most Mentioned
Review summary
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Service Quality: The staff are consistently described as friendly, helpful, and professional, offering excellent concierge services, and assisting with logistics like ticket booking and itinerary planning. Many reviews highlight the efficient and accommodating nature of the hotel personnel.(based on 550 reviews)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 20, 2026
The hotel was clean and tidy. It's super convenient as it's right next to Charming Xiangxi, and also very close to the Forest Park. The hotel's tour guide service for the scenic area was excellent; they helped us get discounted tickets and planned a great itinerary for us.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 6, 2026
The Pullman Zhangjiajie Hotel was truly a hidden gem for this trip! After comparing many options, we settled on this one, and its location is simply outstanding. It's incredibly close to the East Gate entrance, which is the heart of the scenic area, making it super convenient for exploring. Right outside the hotel, there's a bustling night market, and Charm Xiangxi is next door. Across the street, Kuaile Xiangxi Restaurant offers great value for money. Everything—dining, accommodation, and transport—was excellent. The stay itself far exceeded our expectations. A special thank you to Jerry, who might not be a front desk staff member but was incredibly versatile. He not only planned our itinerary in detail but also adjusted it in real-time according to our schedule, showing great thoughtfulness and care. The hotel's breakfast offered a rich variety and tasted good, a perfect way to start the day's adventures. I also noticed that this place is really popular with foreign tourists. Thumbs up!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 15, 2026
Highly recommended for 3 nights stay. Concierge Ivan provided top notch services, he planned 3 days itinerary catering to our energy levels, patient explanation, helped buy show tickets and bo9ked on line admissions to national parks. Hotel room is comfortable, clean, good breakfast
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 19, 2025
While the hotel feels a bit dated, it’s very well maintained and just a 15-minute walk from the park entrance. The staff were friendly and helpful. The on-site restaurant is somewhat expensive, but the food was delicious and high quality
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 26, 2025
Amazing stay! The location is perfect—right next to a lively main street full of street vendors, and only a few steps away from an incredible show and a beautiful park. They kindly upgraded our room, and the staff were very friendly and welcoming. We truly enjoyed our stay and would definitely come back again.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 25, 2026
Always consistent with Accor's quality.
Original TextTranslation provided by Google
M‍.‍ ‍W‍a‍t‍e‍r‍s
December 16, 2025
Good hotel. Great service from the staff. Breakfast was food. Cleans room.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 24, 2025
The concierge service was amazing. They were all very helpful, in particular Ivan, and spent time giving us sound advice on where to go, timing etc and also helped us book entrance tickets since we are here on our own, without a tour guide/ group.

Services & Amenities

聚峰阁中餐厅
Cuisine: Chinese
Open for: Breakfast, Brunch, Lunch, Dinner
Business hours: [Mon - Fri] 06:30-10:00, 11:00-14:00, 17:00-21:00,[Sat - Sun] 06:30-10:30, 11:00-14:00, 17:00-21:00
琇境西餐厅
Open for: Breakfast, Brunch, Lunch, Dinner
Business hours: [Mon - Sun] 07:30-23:30
京武铂尔曼酒店大堂吧
Open for: Breakfast, Brunch, Lunch, Dinner
Business hours: [Mon - Sun] 09:00-23:59

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total price. For details, please contact the hotel.

Breakfast
CuisineWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:00 Open
AgeFee
Children 11 years old and under
CNY 50.00 (approx. US$7.29) per person
Children 12–17 years old
CNY 130.00 (approx. US$18.95) per person
Adult
Buffet:CNY 130.00 (approx. US$18.95) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositNo deposit required by the property

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 2007
  • Renovated: 2017
  • Number of Rooms: 456
Phone:+86-744-8888888
The only 5-star international brand hotel in Zhangjiajie.

Pullman Zhangjiajie is a high-end international brand hotel with world class standard, located in the center of Wulingyuan which is known as the world natural heritage, geological park, national forest as well as a 5A level scenic spot.

Strategically convenient location with a 30-minute drive from Zhangjiajie City, airport and railway station, this Pullman hotel is only 3.5-hour highway by car from Changsha City and few minutes from the famous attractions such as Tianzishan entrance of the Zhangjiajie National Forest Park, Huanglong Cave and Baofeng Lake.

The hotel has 456 rooms and suites varying in types. The luxurious Pullman Zhangjiajie is the perfect base for exploring the best of Zhangjiajie, with easy access to swimming, tennis court, table tennis and snooker rooms. Guests can take in beautiful mountain views from balconies, relax poolside after enjoying a gourmet meal in the restaurants, a cup of coffee in one of the three bars, or the Pullman's top-of-the-line fitness and spa facilities.

Business travelers will also find the Pullman meets their needs with extensive Pullman ‘Chill-out’ spaces and ‘Pause’ breaks, event planning and catering professionals on hand to assist with private events as well as business functions.

Check in, chill out at PULLMAN ZHANGJIAJIE.

You might be wondering

What are the check-in and check-out times at Pullman Zhangjiajie?

Check-in time at Pullman Zhangjiajie starts at 14:00, and check-out time is by 12:00.

Does Pullman Zhangjiajie have a pool?

Yes, Pullman Zhangjiajie has a swimming pool for guests.

Are pets allowed at Pullman Zhangjiajie?

No, pets are not allowed at Pullman Zhangjiajie.

Does Pullman Zhangjiajie serve breakfast?

Yes, Pullman Zhangjiajie serves breakfast for guests. Breakfast options include Western, Chinese style.

How much does it cost to stay at Pullman Zhangjiajie?

Room prices at Pullman Zhangjiajie vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Pullman Zhangjiajie from the nearest airport?

The nearest airport is Zhangjiajie Hehua International Airport, located about 42 mins from hotel by car (33.7 km) away.

What’s the cancellation policy at Pullman Zhangjiajie?

The cancellation policy at Pullman Zhangjiajie depends on your room type and booking terms.

Does Pullman Zhangjiajie offer airport transfers?

No, Pullman Zhangjiajie does not provide airport transfers for guests.

About This Property

Nearest AirportZhangjiajie Airport
Distance to Airport34.36KM
Nearest Train StationZhangjiajiexi Railway Station
Distance to Train Station24.96KM
Average Price FromUSD98
Hotel Star Rating5