The St. Regis Sanya Yalong Bay Resort

Had a fantastic experience! After comparing five other high-end hotels in the area, we chose The St. Regis, and it's clear we made the right decision. The views, rooms, service, and beach were all excellent. The butler service, in particular, was very attentive; Yuki was incredibly sweet and detail-oriented. The St. Regis has an overall old-money, estate vibe, which gives it a very refined feel. We'll definitely be back.

This hotel exceeded my expectations, but honestly, it's not ideal for families with young children. Our personal concierge, Chris, was absolutely wonderful! She called beforehand to ask about our arrival time and then added me on WeChat to provide essential information. When we arrived at 2 PM, my child wasn't feeling well, and she managed to arrange an early check-in for us. The first night we had a connecting room, and the neighbors were very noisy. After I reported it to Chris, she handled it exceptionally well. The hotel environment is beautiful, and the rooms are spacious. I didn't find them old at all; they seemed perfectly fine. There weren't many people around, which made for fantastic photo opportunities. While the breakfast selection wasn't huge, the quality was excellent, and the service was prompt. The kids' club is tiny, and there are very few family activities. Crab catching costs extra, and the go-karts are a paid activity at 108 for a double car. Staff members would greet us proactively when we walked around the hotel. However, when we checked out, we asked for help with our luggage, and no one came for twenty minutes. We eventually gave up waiting and slowly moved our bags to the lobby with my child's grandmother. There are no longer any mermaid shows. The travel photography service was quite disappointing. The 7 complimentary photos were just raw files, and they charged an extra 30 for retouching. The complimentary video was a complete sham. There was no composition in the photos; it was just people in front of the camera. Out of over a hundred photos, we struggled to find even 8 good ones. On the positive side, they didn't try to upsell during the photo selection process.

We stayed in a one-bedroom villa for two nights and had a fantastic experience overall; our whole family really enjoyed it. They operate on a butler service model, and the villa area and other areas have separate butlers, which meant all our requests were handled very quickly. In the one-bedroom layout, the living room and bedroom are separate. At first, I wondered why it was designed that way, but then I realized the benefit of having distinct quiet and active zones. For example, after the kids were asleep, we could still enjoy a drink in the living room. The mini-bar was well-stocked with red wine and sparkling white wine, and the complimentary cashews and honey almonds were a nice touch to go with the drinks. Since it was March, I was initially worried the villa's pool wouldn't be heated, but that turned out to be completely unnecessary. We had no issues swimming at 10 AM, and our kids were so excited they'd wake up early just to swim. The smaller plunge pool next to it could be refilled with hot water by the butler, and the temperature was almost like a hot spring – incredibly comfortable. Another highlight was breakfast. It runs until 1 PM (or maybe 1:30 PM, I forget), so you can easily treat it as lunch. While the self-serve options were limited, the à la carte dishes were of very high quality and all included in the meal. We ate until we were absolutely stuffed!

The hotel's public areas are beautiful, and our butler Yuki provided excellent service. They even prepared a maternity pillow and a lovely cake for our babymoon. I highly recommend the infinity pool and the beach music bar; it's very chill with live music in the evenings.

Returned to The St. Regis again, and the views and service were as excellent as ever. The hotel thoughtfully arranged a room with a direct ocean view and butler service, making for a truly enjoyable holiday. A special shout-out to the brunch at the beachfront restaurant. They offered a fantastic variety of specialty dishes, and the service was warm and attentive. The 8 AM to 1 PM timing was perfect for a relaxed getaway.

The hotel boasts an elegant and comfortable environment. The rooms are spotless and well-maintained. Breakfast offers a wide variety, with fresh ingredients and delicious flavors. The ocean view right outside the room is absolutely stunning. I'll definitely choose this hotel again next time I visit Sanya.

This was my first stay at the St. Regis Zhuhai, and I was extremely satisfied, so much so that I'm already looking forward to my next visit. First and foremost, our butler Yuki provided impeccable, on-call service that made us feel truly pampered. The check-in and check-out processes were incredibly smooth and swift. Every staff member we encountered, regardless of their role, was warm, enthusiastic, and attentive. The resort-style hotel, both its interiors and the beach scenery, were absolutely flawless. Our room was spacious enough, and the cleanliness was excellent. The only minor flaw was a slightly loose electrical outlet. I will definitely be staying here again! Highly recommended!

This was a last-minute trip, and I booked the St. Regis on short notice. It turned out to be surprisingly good! While the hotel's location is a bit out of the way, meaning you'll mostly rely on taxis for getting around, it's quite convenient for ordering food delivery, so it wasn't a major issue. The service was excellent. Every staff member at the hotel was incredibly attentive and responsive, promptly answering any questions. The butler service was also able to fulfill all our requests. The hotel's scenery is beautiful, but the beach is a bit rough underfoot, making it not ideal for walking in the water or swimming.

The Time Machine of Freedom: St. Regis Sanya Yalong Bay Resort Came to Sanya for a vacation with my family and booked the St. Regis. There was a minor hiccup during check-in, but it was quickly resolved. The hotel's infinity pool offers stunning views, and the public beach area is also quite beautiful. The room came with a balcony; even though it wasn't an ocean view room, the scenery was still very pleasant. The breakfast buffet had a rich variety of dishes, including local specialties like Baoluo noodles, seafood noodles, and Qingbuliang dessert. Overall, I was very satisfied.