Mandarin Oriental, Sanya

Our stay at the Mandarin Oriental was an unexpected delight, like stepping into a hidden paradise, a place where the summer overture never ends. The vast lawns, lush trees, and rolling hills seamlessly merge with the distant ocean, creating a harmonious and picturesque scene. We experienced the beauty of nature under the glow of the sunrise, sunset, and starlit nights. The hotel's location is perfect for snorkeling; you can stroll to the beach just a few steps from your room, where coral and small fish are abundant everywhere. It truly is the most idyllic vacation spot. Saving the best for last, I'm incredibly grateful for Elena's help and care; it was the warmest part of this trip. The little gift she waited to give me until after 10 PM on New Year's Eve, her recommendation for the delicious Dolphin Japanese restaurant, and our engaging chats about interesting insights all made this trip feel incredibly worthwhile, as if I had journeyed through famous mountains and rivers. Even minor hiccups were promptly resolved by Elena. Thank you, Elena, you made me feel that, on this journey, imperfections themselves can be a form of perfection. Alcohol, music, exquisite food, the ocean, coral, fish, lush lawns, starlight, passion and beauty—a celebration dancing in the heart, wings of moonlight, and a galaxy of dreams, all born in this land of freedom.

Facilities: It's widely known that the facilities are old, but then again, it's an old hotel. Hygiene: The hygiene is decent, pretty standard. Environment: The public areas have incredible views, just look at the pictures 🗣️, nothing to complain about, absolutely stunning for photos. Service: Our butler, Jeremy, provided outstanding service!!!!! He brought us exquisite desserts and paid attention to every detail, being incredibly thoughtful and accommodating. He truly went above and beyond! Travel Photography included 5 digital photos and a 15-second video: The photography by Earl was excellent as always. They even made my mom look 20 years younger, which shows their incredible skill. My mom was delighted all day. Summary!!! As the only luxury hotel in Coral Bay, Mandarin Oriental is definitely worth staying at.

Our stay was absolutely wonderful, thanks to the warm and thoughtful service from our butler, Rita. We were on our honeymoon and also experienced the hotel's halo of exceptional service from Elena and Grace at checkout, who were both incredibly attentive. We were so pleasantly surprised to find our lost ring in Futian District! We can't wait to come back.

Our butler, Rita, was incredibly thoughtful and attentive. She arranged a room with a stunning sea view, and the glass-bottom pool was perfect for photos. The beach BBQ had a wonderfully cozy atmosphere, and the hotel's location is also excellent. We had a fantastic stay!

The hotel's tropical garden landscape creates a wonderful resort ambiance, and its beachfront location offers fantastic views. Coupled with Alison's personalized service, this really made our Sanya trip incredibly delightful. We'll definitely choose this place again next time we're in Sanya!

Our stay this time was excellent. Our butler, Elena, was incredibly responsive to all our needs, and every staff member provided exceptional service throughout our visit. I brought my parents and child this time, and they were all very satisfied. Elena even arranged a private car to take us to the station. My child particularly loved Auntie Elena, saying she's beautiful and gentle, and didn't want to leave. We're definitely coming back to Mandarin Oriental Sanya next winter break.