The hotel is conveniently located close to OR Tambo and provides a shuttle service to hop between the airport and hotel. The rooms are decent and the check-in process was smooth.
The hotel smelled so good right from the entrance. The staff were very professional, kind and helpful. The shuttle driver David was extremely kind. He walked me to Nelson Mandela square and showed me also how to get back to the pick up area. He addressed me as “madam”.
The check in was easy peasey. The young lady at check in was so helpful and kind.
The concierge was beyond helpful too. The young man I forgot his name was so welcoming. Showed me how the elevator works.
The restaurant staff especially the guys in the kitchen who cooked my eggs were very understanding and kind. Everyone I met at the hotel left a lasting impression on me. I do not forget the maids too. Thank you so much staff. I WILL be back!
Love from the USA
Rm 2201
My experience in the hotel was pleasant. It is situated in a very high risk area however, if you have business to do along the embassies or department offices nearby then this is a great place. Pleasant staff and the buffet was also good.
It was our first time in joburg and it was lovely. The hotel was always clean. The food was great. Aside the breakfast which had a lot of variety, we also got to try some local dishes recommended by staff at the restaurant. The room was small but it was sufficient, as we were mostly busy sightseeing.
The hotel’s location is incredibly convenient, just a short distance from the airport, making it perfect for a quick stopover or if you’re catching a flight.
The staff were all friendly and welcoming, always ready to assist with anything we needed. The pool area was a highlight,beautifully maintained with a relaxing atmosphere, ideal for unwinding after a long day of travel.
And the food? Absolutely amazing! From breakfast to dinner, every meal was delicious, with a great variety of options. Overall, it’s a perfect spot for both business travelers and those just passing through Johannesburg. Highly recommend!
Pros: First of all the service I got from the receptionist was really good, she had someone carry my bags to the room and the location of the hotel is close to the airport which is very convenient for traveling after your stay.
Cons: The room had a strong smell of paint, it was so bad I couldn't even breathe as all the windows were closed upon my arrival.
The pillow cases in the bedroom didn't look clean to me I used my clothes to lay my face on because it was just nasty.
The shower is not convenient to use, it's too small and you cannot move the shower head to a desired position.
There was no fan or airconditioner in the bedroom, it was really hot.
The furniture is outdated, some couches with holes in them it's a mess
Overall, I will not sleep here ever again! The money charged is clearly just for being close to the airport because it is too much for that room.
Alot of the food was halal
Staff were friendly and called
Place was conveniently located
Shuttle bus worked well
We were there for one night, but perfect stopover point.
Hotel is a bit dated but room is ok and comfortable. Room is a bit small considering it is in the suburb but overall maintaining the good Holiday Inn standards. Location is good as there are supermarkets, malls and food outlets within 5 min drive.
It’s conveniently close to Sandton City Mall, which made shopping and getting around very easy. The room was also clean and well-maintained, with housekeeping coming in daily, which I appreciated.
However, I did experience an ongoing issue with the room key card. Every time I returned to my room, the card wouldn’t open the door. This happened multiple times during my stay, and it became quite frustrating, especially when I had shopping bags or luggage with me. I had to carry everything downstairs to the reception to report the issue, only to be told someone would come assist. I’d then have to go back upstairs and wait, sometimes for quite a while. Occasionally, one of the cleaning staff was kind enough to open the door for me, which helped, but the inconsistency and inconvenience definitely affected my overall experience.
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AAnonymous UserThe place is located very close to the airport. The owners seem like nice people. The shuttle bus is always on time and the coffee there was the best I've had in a while. I'd definitely stay there again.
GGuest UserI've never been at a better hotel my whole life.
Trust me, the hotel is such a ”Wow!”
I will definitely go there for my honeymoon, from Zambia!
The location is superb, so close to the airport.
Shuttle from the airport and to the airport is free!
RReese’sThis was an interesting experience because as we arrived, we had police vans parked in the parking. Of course there’s any visitors seeing this. It causes alarm because you are not quite sure why they come there. The room was very big and everything was clean, but the noise was almost unbearable. All hours there were people coming in and out so if you want to relaxing vacation, this is not the place. And unless we had a room that was not located in the right area, I’m not sure. The restaurant on the hotel premises was good and the food was tasty and there were many options with lovely music and the vibe was great. There was also a swimming pool that we did not use because we went in winter but it looked pretty good. There were no slippers and robes for us to use, which did not add that luxury experience. Someone had allowed us to use their Netflix for several days before it got cut off and we were not sure how to watch TV at all in the room was not really that fun. Fortunately we had sent in close by and many other things to do and we had hired a car (the Avis is very close by which is wonderful and convenient) so we spent our time wandering around which was also wonderful. Overall, I would give this a 3 star out of 5.
GGuest UserThe room is average, the hygiene is so-so, the service staff is a bit noisy, and it is not very friendly to check in at 3 pm, but the hotel is in the park, relatively safe, there are many restaurants near the casino, and life is convenient, I still recommend it in this regard
BBrougleI recently had the pleasure of staying at this beautiful hotel and I must say, it exceeded all my expectations. From the moment I arrived, I was impressed by its excellent location, top-notch service, and overall hospitality.
The hotel's location was simply outstanding. It was conveniently situated, allowing easy access to nearby attractions and amenities. Whether it was exploring the city or embarking on a safari adventure, the hotel's central location made it a perfect base for my travels.
The service provided by the hotel staff was truly exceptional. From the warm welcome at check-in to the attentive assistance throughout my stay, I felt genuinely cared for. The staff went above and beyond to ensure that all my needs were met, including a special favor of allowing me to leave my suitcase while I was away on the safari. Their flexibility and accommodating nature were greatly appreciated.
The hotel itself was a sight to behold. It exuded elegance and charm, with its beautifully designed interiors and well-maintained facilities. The attention to detail was evident in every aspect, from the tastefully decorated rooms to the inviting common areas. It was a pleasure to return to such a comfortable and inviting space after a long day of exploring.
Overall Rating: ★★★★★
GGuest UserHotel is a bit dated but room is ok and comfortable. Room is a bit small considering it is in the suburb but overall maintaining the good Holiday Inn standards. Location is good as there are supermarkets, malls and food outlets within 5 min drive.
GGuest UserIt's giving more 3 than 4 stars? Customer service poor.
Holiday Inn was full so this was a close alternative.
Had amenities but their outlets were in the kitchen far from the bed? Not very business traveller or relaxing traveller friendly.
I booked a queen studio which had a kitchenette which was great for warming food etc. Decor a bit tired so could do with some love. But apart from a very dirty bottle left on the balcony it was clean.
Location is excellent for Rosebank Mall even if you have to play chicken to cross the road 😆
Customer service was severely lacking. I thought Radisson Red staff were slow but at least they were always there. You can't call frontdesk . It's all QR codes and WhatsApp. Late check out would be the cost of another night R1980. Staff had a, I dunno attitude and werent very helpful. 1 security guard and 1 young lady in the lounge are the only exceptions. Outlets in the lounge and office were local only and I had to really ask to get where I could buy adapters / converters.
Next time I'll go elsewhere. They're not customer focused enough for me.
HHenaAlot of the food was halal
Staff were friendly and called
Place was conveniently located
Shuttle bus worked well
We were there for one night, but perfect stopover point.
GGuest UserPros: First of all the service I got from the receptionist was really good, she had someone carry my bags to the room and the location of the hotel is close to the airport which is very convenient for traveling after your stay.
Cons: The room had a strong smell of paint, it was so bad I couldn't even breathe as all the windows were closed upon my arrival.
The pillow cases in the bedroom didn't look clean to me I used my clothes to lay my face on because it was just nasty.
The shower is not convenient to use, it's too small and you cannot move the shower head to a desired position.
There was no fan or airconditioner in the bedroom, it was really hot.
The furniture is outdated, some couches with holes in them it's a mess
Overall, I will not sleep here ever again! The money charged is clearly just for being close to the airport because it is too much for that room.
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