The main building's rooms are a bit old, which is understandable given it's over a century-old hotel. However, the convenience of being able to go downstairs for a hot spring bath is great. The outdoor pool's temperature is a bit low, suitable for kids to splash around, while the indoor small round pool is high-temperature, perfect for adults. The hotel faces a large, scenic lake, and there's an authentic German restaurant by the lake that serves delicious pork knuckle.
Whether you are visiting for work leisure or stopping by as you travel along the Alaska Highway Travelodge by Wyndham Fort St. John welcomes you with free breakfast WiFi and parking. Our centrally located hotel is within walking distance of Totem Mall and Fort St. John Rotary Spray Park. Play the slots at Chances or visit Peace River Regional District attractions like Centennial Park and Pomeroy Sport Centre. If you are flying in North Peace Regional Airport YXJ is just nine kilometers away.
Service Animals - Service animals welcome. Dogs Allowed. 2 dogs max. 50kgs or less per dog. Fees - 25CAD plus tax per night. Dog Sanitation Fee 25CAD if required. Other Information - Contact hotel for additional details and availability.
Getting here is a breeze, whether you're driving or using public transport. A skybridge connects directly to the Bridgeport SkyTrain station, with the Canada Line offering direct access to YVR Vancouver Airport (just 3 stops, 10 minutes) and downtown Vancouver (20 minutes).
Bus route 620 to Tsawwassen Ferry Terminal (for Victoria ferries) is right downstairs. The Richmond Night Market and the Outlet Mall are within walking distance, and major highways are easily accessible for drivers.
The hotel boasts a huge indoor parking lot with reasonable rates and even EV charging stations. Guests can park on P2 or P3.
The rooms are spacious, and the bedding is soft. High-floor rooms offer stunning views of the Fraser River and the marina, with excellent night views. If you're lucky, you might even get a free suite upgrade!
Overall hygiene is excellent, with daily room cleaning. Standard amenities include a mini-fridge, coffee machine, and bathrobes.
Facilities include an indoor heated pool with a children's water slide, a gym, a spa, an in-house casino, a Cantonese dim sum restaurant, Starbucks, and several other Chinese and Western restaurants.
Located in the heart of Richmond's Chinese community, the hotel is surrounded by numerous Asian supermarkets and Chinese restaurants. It's more affordable than downtown Vancouver hotels, making it a top choice for car rentals upon arrival or airport transits.
Having been open for years, some lower-floor rooms show signs of age with limited power outlets and average soundproofing. Occasional noise from planes and trains can be heard due to its proximity to railway tracks and flight paths.
Cigarette smoke from the casino can sometimes drift into adjacent floors. If you're sensitive to smoke, prioritize a high-floor, non-smoking room.
The dining options are just okay; the buffet breakfast is pricey, and fast food reviews are mediocre. It's more cost-effective to dine at one of Richmond's excellent Chinese restaurants nearby.
When booking, request a high-floor, river-view, non-smoking room to avoid lower-floor rooms on the casino side.
Great service! Good clean gym and pool area. Very accommodating with breakfast early as we needed to leave for a 6:40am cab to the airport. $26 fare from this hotel to airport. We recommend this hotel
The hotel had plenty of parking, although accessing the hotel is confusing your first time as you cannot turn into the lot from both directions. Room was clean and bed was very comfortable. Blackout shades were great for sleeping in. Food at the restaurant was good but a bit over priced. And the free breakfast was very good.
Hotel near Downtown Vancouver,Vancouver92.7% of visitors choose this area
GGuest User2026.03.14
Overall, it is a pleasant hotel for a short stay in downtown. Despite the Karma Lounge currently being under renovation, the hotel arranged a room dining service for breakfast as an alternative, which is acceptable and yummy. The hotel staff are helpful and kind. The location is close to down town, 5 to 10 minute walk to Robson Streetfor shopping, 1 block away has a supermarket and some nice reastieant eg The keg steak house.
Lovely hotel with a beautiful view overlooking the Thompson River. Convenient location and friendly, helpful staff. Enjoyed the relaxing river view during a simple but nice breakfast in the coffee house
GGuest UserThe service was outstanding and the location ideal if you are biking. The hotel also has a room where you can store your bikes. The room was very clean and the staff very helpful.
LLLTYDThe counter staff was so kind to accommodate us in the handicapped room when I requested for it. Everything in the room looked great except that there was no real cabinet for clothing. And they only provided 2 hangers (I attached a photo). The hotel is surrounded by different restaurants and malls. A short walk to Walmart and Lansdowne Centre. Nearby skytrain station and bus stops. Parking lot is huge and can accommodate a lot of cars (with a minimal parking fee if you’re a hotel guest).
GGuest UserThe room was clean and quiet, and even though there were a lot of guests, breakfast was Western-style with bread, fresh milk, fresh yogurt, bananas, apples, sausages, boiled eggs, and mashed potatoes. If you're not used to it, bringing some pickled mustard stems as a side dish will do, as there aren't any vegetables, but an apple works. Hot water, disposable cups, coffee, and tea bags are available 24/7 next to the bar. The staff were very welcoming. Luggage storage and airport transfers are both free. There's a shuttle service every half hour for airport transfers; just call the front desk when you arrive, and the car will depart. The driver was very helpful and actively assisted with carrying our luggage.
GGuest UserNice property. Very ridge on early and late check-in and check out. Check on time is 1:00 and it is an extra $50 to check in early. Check-out time is 11:00 and can be extended to noon without a fee but beyond that it is $50. Breakfast is a little bit light with no hot foods.
Great pool and water slide along with a hot tub. I had a suite, and room size was good, almost a mini condominium.
GGuest UserI am writing to formally express my very serious dissatisfaction regarding the condition of my room and the overall standard of service during my stay.
To be completely honest, the situation is far below what any reasonable guest would expect from a hotel of this category and price level.
There is clearly long-term dust accumulation on the exhaust fan and in multiple corners of the room. This is not a matter of minor housekeeping oversight for a day or two it reflects a prolonged lack of proper maintenance and cleaning standards. Such conditions are unacceptable for a property that presents itself as a luxury establishment.
Even more concerning is the foul, rotten odor coming from the sink water. Every time I brush my teeth or wash my hands, the unpleasant smell is immediately noticeable and deeply disturbing. This raises not only comfort issues, but also serious concerns about hygiene and water safety. At this level of accommodation, guests should never have to question the basic quality of the water provided in their room. I strongly believe this matter requires immediate professional inspection.
I chose to stay at your hotel and willingly paid a premium rate because I expected a premium experience including cleanliness, attention to detail, and reliable service. Unfortunately, what I have encountered so far reflects a significant gap between the price charged and the quality delivered.
In addition, despite leaving a tip for housekeeping and placing a written note clearly requesting replenishment, my shampoo was not refilled. I was eventually forced to go into the corridor to find another staff member for assistance. Cotton swabs were also not replenished for three consecutive days. These are very basic service expectations that should not require repeated reminders from guests.
Taken together, these issues have had a substantial negative impact on my stay and overall impression of the hotel. I find this situation extremely disappointing and frankly inconsistent with the reputation and standards your brand claims to uphold.
I would appreciate it if management could review this matter seriously and provide a clear and appropriate resolution.
GGuest UserAbsolutely stunning view. Cabin was older but very charming, we made the most of the fireplace in the room and enjoyed a view of the lake from our balcony. Bathroom was clean with everything we needed. Coffee also provided in the room which was nice. I read the beds were uncomfortable on other reviews and I’d partially agree - not the best but again not the main reason or expectation for visiting emerald lake. I will say the pillows were extremely thin and uncomfortable.
Staff were very friendly and attentive. Shuttle service was easy. Restaurant was pricey but overall good. No wifi or signal in the room is something to be aware of, but heightened the experience in my opinion. Overall, great!
KkymcuraHotel a bit outdated, soundproofing not very good. But apart from that, everything went well, location is in a safe and convenient place for public transpo. Cozy room.
Only wish 2 things were available: slippers (bec the floor becomes very cold) and drinking water.
MMikki LizIt was my second time staying at this hotel.
There were two things I really needed to mention.
First, I turned on Netflix and started watching a movie around 8:00pm but I fell asleep shortly after. Around 9pm someone started knocking on my door very loudly, which woke me up. I then heard someone outside saying, “Hey, lower the volume.”
I was honestly super confused because the TV wasn’t even that loud???? and the knocking itself was louder than the TV and was what actually woke me up. I didn’t open the door because I found it creepy.
After that, I called my friend, and he suggested I contact the front desk. When I called, the lady told me their housekeeper had already checked and there was nobody in the lobby anymore (which makes sense because it had happened around 20 minutes earlier). She also said other people shouldn’t be able to access guest floors without a key card. When I asked whether anyone staying beside me had complained, she said nobody was staying next to my room, and the guest next door had only just checked in.
Maybe it was just someone passing by, but it was still really weird and uncomfortable. I’ve stayed in many hotels in different countries and have never experienced something like this before.
The second issue was that both the internet and TV stopped working at night and were still not working the next morning when I checked out, which was really frustrating. I mentioned it during checkout, and the front desk staff simply said the whole building was having the same issue and they were trying to fix it 🥲
The good thing is they’ve now fixed the access issue, so everyone needs a key card to access their floor.
The hotel itself is brand new, very quiet, and clean, which is why I chose to stay here again. Since it’s owned by Hilton, I honestly expected the staff to be a bit more professional when speaking to customers.
The housekeeping staff were all super friendly though.
GGuest UserOverall, it is a pleasant hotel for a short stay in downtown. Despite the Karma Lounge currently being under renovation, the hotel arranged a room dining service for breakfast as an alternative, which is acceptable and yummy. The hotel staff are helpful and kind. The location is close to down town, 5 to 10 minute walk to Robson Streetfor shopping, 1 block away has a supermarket and some nice reastieant eg The keg steak house.
SSteven C KFor the price, it is very sufficient. Many aspects of the room felt outdated, but it was all fully functional and clean with no problems. Personally I prefer it this way since you get the savings and the function which is what really matter.
Staff were all nice and I loved that I could check in at 2AM with staff available to assist me.
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