I did not find room 404 clean at all. So I contacted the operator and he directly gave me another room at the 5th floor which was so much better.
Thus I can say the service/employees are good
Some rooms are not clean while others are so much better.
Advantages: The location is OK, close to the CBD and the beach, 10 minutes walk. It is said that this area is safer and there have been no major problems.
Disadvantages: outdated facilities, noisy surroundings, very few types of breakfast. There are power outages several times a day. It is said that the government has limited power supply. It needs to be switched between public and private appliances. Every switch will cause a power outage for dozens of seconds.
Room was very clean. The only issue I saw was the door for the bathroom is rotten. I asked the cleaning maid for clean towels and she ignored me. When arriving at hotel, I had to wait about 45 minutes for a room to be ready and the baggage boy just threw my luggage on the floor without any regards for its contents. I tried to order food for lunch at about 1300 and the lady that answered room service just said no breakfast and hung up. I wanted to order a burger from their menu. So I opted to go eat outside of the hotel. Other than that... the stuff was great. The hotel is being remodeled so lots of construction noise in the morning and lots of routy guests at night and no one tells them to be quiet.
The hotel I stayed in several years ago, because the economic situation is depressed, the service is slightly worse than before... But the room is still very clean, and the location of the hotel is OK. Breakfast is not good.
Didn't expect much from the hotel. Very modest, no bathroom amenities (shampoo, etc.), only shower gel in a dispenser. I had to ask for an iron, as it seems to be the only one for the whole hotel. Very high humidity, the bed always felt damp. I asked for a non-smoking room, yes, it was written on the floor that the floor was non-smoking. But when I just went into the room, the feeling was that a company of 10 people had just smoked there. There was also an ashtray - accordingly, it is assumed that you can smoke ..
Bed linen was changed the day before departure.
Once I bought breakfast, also very modestly, there is no choice ...
The hotel itself is right in Hamra, close to many shops, restaurants, close (walking 15 minutes) to Zaituna Bay.
The staff is very friendly, they always tried to fulfill the wishes quickly.
In general, if you are only going to sleep, then it’s fine.
The Lancaster Hotel has always been great, with good customer service, location, hygiene, etc. It has always been my first choice for business trips to Beirut. However, I am very grateful for the thoughtfulness of the customer service staff and the timely response of the front desk during this stay, including the room change. Only the bathroom facilities after the room change were a little unsatisfactory, and the other feelings were almost perfect.
Centrally located in Hamra District, supermarkets and restaurants around. The service is average adequate , the place is clean and the Wi-Fi work. Normally for the price I would recommend a short stay. There are many hotels in the hamlet this trip with different standard. I will say this one is above average.
Recommended. Rooms are a little bit twisted but quite decent. Beach area. There are several pools, you can swim in the sea, there are equipped descents, good sea near the hotel. Of all hotels with islands this hotel has the best price. We had fruit, water, tea, coffee, sweets in our room. We didn't take breakfast.
Such a perfect spot in the heart of the city, especially the commercial business side if you are going on a work trip.
Very Good
62 reviews
8.9/10
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8.0/10
Very Good
MMr. RadwanThe hotel staff were very nice. The room was soso. But the bathroom was dirty and they have flies and insects inside. Flying everywhere. Even though they said will get back to me but they didn't.
GGuest UserI did not find room 404 clean at all. So I contacted the operator and he directly gave me another room at the 5th floor which was so much better.
Thus I can say the service/employees are good
Some rooms are not clean while others are so much better.
Xxiongj05Very good, costly performance. Very close to Pigeon Rock attractions, easy to go out! Breakfast service is offered and the waiters are very considerate. They will accompany you throughout your stay! I would stay here again next time!
EEyad batalGreat thanks to mr roy and khaled and atef and sharbel
They are actually adding to the hotel different taste with their helpful welcoming assistance with everything.
The only thing about the hotel is some rooms are relly old furnished and need renewal
GGuest User⭐⭐⭐⭐⭐ 10/10 Exceptional Stay — Highly Recommended!
I had an absolutely amazing stay.
The room was spotless, the corners were perfectly clean, and the floor was shining the moment I walked in. The bed was very comfortable and the whole room felt fresh, well-maintained, and welcoming.
The staff were extremely friendly, helpful, and professional, making the entire experience smooth from check-in to check-out.
The toilets were very tidy, clean, and organized, which added a lot to the comfort of the stay.
The hotel is safe, quiet, and in the best location in Hamra, just steps away from AUBMC, restaurants, and all main attractions.
Great value, great service, and truly exceptional cleanliness.
Honestly, a 10/10 stay. I highly recommend it and will definitely choose it again.
GGuest UserRoom was very clean. The only issue I saw was the door for the bathroom is rotten. I asked the cleaning maid for clean towels and she ignored me. When arriving at hotel, I had to wait about 45 minutes for a room to be ready and the baggage boy just threw my luggage on the floor without any regards for its contents. I tried to order food for lunch at about 1300 and the lady that answered room service just said no breakfast and hung up. I wanted to order a burger from their menu. So I opted to go eat outside of the hotel. Other than that... the stuff was great. The hotel is being remodeled so lots of construction noise in the morning and lots of routy guests at night and no one tells them to be quiet.
SSpringfieldThe first time I stayed, I felt very good, especially the bathroom, the facilities are complete, there is hot water up, this is rare in hotels of the same level in Lebanon, wooden floor, big bed, socket internationalization, very convenient next time I will choose 👍
AAl Loubnani (اللبناني)Very good hotel near the mall,but no parking if you have a car you have to pay extra 7$ for your car,that's already wroten but i didnt notice.
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