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This hotel looks beautiful from outside with a lovely ground and impressive entrance, but however, I found the room & common area not so impressive  they need to give it a face lift to deserve the room rate. Especially with a high bathtub it’s quite dangerous as it’s slippery when you step into it to have a shower, even with the rubber mat on it , luckily I brought along my rubber slipper, which I can use to have a shower to prevent from slipping . Our room included breakfast, buffet table selection of food were poor, and the quality of food was not great even with basic smoke salmon it looks stale & the cooked breakfast was ok not impressive. The front desk reception staff were not helpful with problem . But the manager at the front desk was very helpful when we checked out , after hearing our comments about the problem he took note said he’ll look into the problem & told us to contact him when decide to stay with them next time. I do appreciate his helpfulness & trying to make the best of the situation, Cliveden Hotel should treasure him as the hotel manager.

The hotel environment is very good. As the itinerary was full, it was not fully experienced. A little regret

The environment is very beautiful, but the room is a bit small. The afternoon tea is very good, but a little expensive. The service is also very good! The steak for dinner is also good, but the price-performance ratio is a little worse. It is indeed a bit different from the Fairmont in our minds. I don’t recommend it!

The room was spacious, the bed was large, and everything was spotlessly clean. It was wonderfully quiet at night, ensuring a perfect night's sleep. Honestly, I couldn't find any faults at all. As our first stop in the UK, we were extremely satisfied. My only minor wish would be for it to be a bit more affordable.

The central part of the hotel is filled with light and space. Great when you are in the restaurant. Rooms are clean, spacious, quality sheets and pillow. The staff is available and very nice. I had an issue with my shower and it was sorted asap. Plus of course the proximity of Heathrow T4, with a fully covered passage to go to terminal. Great hotel

Upscale hotel with great service in the middle of a stunning little island.

Exceptional positive experience with friendly helpful staff from check-in to breakfast. So close to terminal 5 Heathrow, just easy walking distance. Comfortable beds, nice gym and spa. But what was remarkable was the positive vibes from all the staff. Sure the decor isn't the newest but everything is clean and good. Will stay here again.

5 minutes walk along SkyWalk to Hotel. Friendly staff, great breakfast selection. They have an ‘egg chef’ waiting for your order. Nice room (5th floor) with plenty of space. Comfy bed. Nice big TV. Good hot water for shower.