San Antonio Marriott Riverwalk Reviews

The property is fine. The rooms are great. The staff and management leave much to be desired

So clean! Great things around us like shopping and dining. Great walking distance to the cheer competition we were attending at the Alamodome

Room was not vacuumed properly -- chip particles on the ground. Just felt old and dirty. There were no places to fill our water bottles. The staff laughed at us when we asked what vegan options were available at breakfast. Location is good but that was about it.

Great access to the Riverwalk, plus the "destination fee" provided tickets for a Riverwlak boat tour. Luckily we took the tour the last night before all of the holiday lights disappeared! Good breakfasts in the hotel restaurant, again partially funded by the $25/day destination fee.

Purse was stolen at River Center Shopping. Staff gave different information not consistent. Noisy with construction outside on the 11th floor. Bed was hard and lumpy caused sever backache for both parties in the room. Pillows were not adequately stuffed/filled. Limited dining. Tributary breakfast was excellent.

Check out no service carts available for luggage or person to bring automated system was no help

The Lobby bathroom was filthy. A public restroom was cleaner. The Cactus Flower restaurant salmon toast was excellent. Our waitress was not personable and did not tell us about the breakfast buffet as an option nor did she answer my questions about what was served at the buffet. I would have ordered that had I known it was an option.

The elevator situation was weird at first but as soon as someone showed us it was easy but we did have to help others with the touchscreen system

Upon arriving the staff was very polite and attentive. We were greeted and checked in easily. Was able to upgrade our room for an additional fee but well worth it. Room was very clean and didn’t see any issues with it. Pricing on parking was quite pricey so I did end up parking in the public parking right next to it and only paid $10 for a day.

My son and I stayed here while in SA for a band competition in the Alamodome. This is an older property, so I was concerned that it might be smoky and run down. Our room still had a popcorn ceiling, but it was very comfortable and looked like it was recently updated. The staff were friendly and professional. We didn’t have time to hunt down restaurants, so we ate dinner and breakfast at the hotel. The food and service at the bar and in the restaurant were surprisingly good, and the prices were reasonable. The lobby was small given the size of the property, but there are still places to sit and they have a good little coffee shop with breakfast items to go. The location is excellent and we loved being able to walk to the Alamodome and being right on the river walk. It was loud outside on Saturday night, and we could hear some noise from our room, but not enough to prevent a good night’s rest! We would stay here again.

The front desk receptionist was efficient but not overly friendly. The room was relatively clean but smelled musty. No real extra amenities other than a 7.00 bottle of water.

Need a refund please i cancelled this mo ths ago needed it for th 16th not the 9th

I was disappointed the room wasn’t properly cleaned before I checked. Housekeeping left a previous guests food in the fridge. I was concerned for the rest of the stay about what other items were not properly cleaned. I expected better from this hotel.

This property is dishonest. They hit you with $55 to park. Then a $25 resort fee that I guess you get something for but super confusing what that is. The elevators are the stupidest thing I’ve ever encountered. It’s a nice hotel that gets in its own way by being greedy and overly gimmicky. I will never stay here again.