InterContinental Hotels Al Khobar

InterContinental Hotels Al Khobar Reviews

InterContinental Hotels Al Khobar

Ibn Bassam Al Andalusi St, Street, Al Khobar, Saudi ArabiaView Hotel Details
InterContinental Hotels Al Khobar
InterContinental Hotels Al KhobarInterContinental Hotels Al KhobarInterContinental Hotels Al Khobar
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InterContinental Hotels Al Khobar Guest Reviews

4.1/5
Very Good
34 Reviews
Verified reviews
Location4.1
Amenities4.1
Service4.1
Cleanliness4.1
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Positive reviews(30)
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Negative reviews(4)
Xiaopiqiu
1 Bedroom Suite
Checked in Apr 2024
Business travelers
31 Reviews
5.0/5
Outstanding
Posted on Jun 7, 2024
每次到沙特達曼都住這個酒店
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Guest User
Checked in May 2024
Business travelers
0 Reviews
5.0/5
Outstanding
Posted on May 21, 2024
The staff here are awesome. I have been coming here for the last four years on business and I’ve never ever had a bad time All the staff are courteous and professional EG: today the room was tidied by Borhan and like his colleagues in reception, front desk, F&B, and all the managers he was polite, professional and diligent in his work Can’t say enough god about this hotel
Guest User
Checked in May 2024
Other
0 Reviews
5.0/5
Outstanding
Posted on May 16, 2024
One of the best hotels I have had the pleasure to stay at worldwide. I was conducting a training program in this hotel and the staff and hotel accommodation are first class and I would recommend staying at this establishment. May I also make a shout out for the following staff at this hotel who went above and beyond there service and are very value add staff to this establishment:- Reception - Hadeel Coffee Shop waiters - Grabrial and Isman who looked after me during my stay and finally a very special shout out to Rahoof who at all times was courteous and a very busy member of staff. Once again thank you and I look forward to staying with you again in the not too distant future.
hossame535
Checked in Apr 2024
Business travelers
3.0/5
Posted on Apr 23, 2024
The room itself was undeniably impressive. Spacious, well-appointed, and tastefully decorated, it provided a comfortable retreat after a long day of exploring the city. However, my enthusiasm was dampened upon encountering an unpleasant odor in the bathroom, which detracted from the overall experience. Moving on to dining, the restaurant experience was decent but not outstanding. While the food was satisfactory, it didn't quite meet the high expectations one would associate with the InterContinental brand. The culinary offerings lacked the wow factor that sets top-tier hotels apart. Unfortunately, the disappointment didn't end there. I found the service at the reception to be subpar, particularly from Ahmed. Not as helpful or accommodating as one would expect from staff at a renowned hotel chain, his demeanor left much to be desired. Additionally, I was puzzled by the hotel's policy of splitting the rooms and restricting access to certain facilities. It seemed unnecessary and inconvenient to limit guests to using only the gym in their building, especially considering the amenities available in other parts of the hotel.
Response from Property: Dear Hossam, Thank you for choosing InterContinental and for taking the time to provide feedback about your experience at InterContinental Al Khobar. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Sincerely, Ahmed Shaban Fernandez General Manager
Faiz S
Checked in Apr 2024
Family
5.0/5
Outstanding
Posted on Apr 18, 2024
Good hospitality by. Mr Ashok and team… Had a very good experience in twist restaurant great service and good food… Thank you Mr Ashok and team
Response from Property: Dear Guest, Thank you for your positive rating of our hotel. If there is anything that we can assist you that could make your stay more memorable, please do let us know. Your comments are welcome and this will inspire us to further improve the level of standards we provide to our esteemed guest like you. We thank you for your patronage and looking forward to serving you in the future. With best regards, Ahmad Shaban Fernandez General Manager
Archimedesrules
Checked in Mar 2024
Couples
5.0/5
Outstanding
Posted on Mar 7, 2024
This is a super modern, brand new hotel in a business district. Beautiful design and very friendly and kind staff and good amenities. They have a decent room service. The rooms are spacious, bathroom well equipped with a good water pressure. Silence at night. Across the street from the hotel is a great breakfast/lunch place Koy&bakery which serves fantastic food. We would highly recommend this hotel.
Response from Property: Dear Guest, Thank you for your positive rating of our hotel. If there is anything that we can assist you that could make your stay more memorable, please do let us know. Your comments are welcome and this will inspire us to further improve the level of standards we provide to our esteemed guest like you. We thank you for your patronage and looking forward to serving you in the future. With best regards, Ahmad Shaban Fernandez General Manager
Guest User
Checked in Dec 2023
Other
0 Reviews
5.0/5
Outstanding
Posted on Dec 13, 2023
Very impressed with the staff and quality of accommodation at the hotel, from the moment I arrived the staff were all helpful and friendly. The quality of the room was super as it was large with a good working area and seating area. The room was modern and well maintained and clean throughout. The breakfast options were extensive and again great service from the staff who were constantly looking to help. A great business hotel and a very enjoyable stay.
Graham
Checked in Aug 2023
Other
5.0/5
Outstanding
Posted on Aug 25, 2023
Great stay in the centre of Khobar, staff could not have been more attentive. Will be returning.
Mark
Checked in Feb 2024
Business travelers
5.0/5
Outstanding
Posted on Feb 14, 2024
Efficient and safe. Well appointed room
Guest User
Checked in May 2023
Other
0 Reviews
5.0/5
Outstanding
Posted on May 31, 2023
I have never been to Al Khobar before and I was a little unsure how my experience would be…I have been to many IHG properties around the world and this is one of my FAVORITES. I started at a different hotel but quickly changed after I met the staff and had a tour of the property. The reception is AMAZING. On many occasions Ahlam provided EXCELLENT service. She is someone who really cares about your experience. The GM even called me to ensure my stay was exceeding expectations…. Make sure you stay here when traveling to Al Khobar… Mike
Response from Property: Dear michaelcX7337AM, Thank you for your positive rating of our hotel. Your comments are welcome and this will inspire us to further improve the level of standards we provide to our esteemed guest like you. We thank you for your patronage and looking forward to serving you in the future. With best regards, Ahmad Shaban General Manager
Guest User
Checked in Apr 2023
Other
0 Reviews
1.0/5
Posted on Apr 11, 2023
We visited Antika Restaurant Al Khobar and would request one and all to avoid the place for iftar, even if it is the last place availabe! Leftover and cold serving those too limited. Disinterested staff as if on protest except for Amr Supervisor. The management must consider shutting this place down. Also saw a guest taking his money back. Please avoid
Response from Property: Dear anwarhkhan, Thank you for choosing InterContinental and for taking the time to provide feedback about your experience at InterContinental Al Khobar. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Sincerely, Ahmed Shaban General Manager
Guest User
Checked in Mar 2023
Family
0 Reviews
5.0/5
Outstanding
Posted on Mar 25, 2023
We came for Iftar party, very convenient excess and lot of parking. Security and front desk staff are very cooperative. Chef has given us food intro at the Restaurant. Huge verity of continental food is available. Comfortable seating area this place is highly recommended for family and even corporate Iftar parties. We are enjoying it very much and sure you all will be...
Response from Property: Dear SaeedKiani, Thank you for your positive rating of our hotel. If there is anything that we can assist you that could make your stay more memorable, please do let us know. Your comments are welcome and this will inspire us to further improve the level of standards we provide to our esteemed guest like you. We thank you for your patronage and looking forward to serving you in the future. With best regards, Ahmad Shaban General Manager
Guest User
Checked in Feb 2023
Business travelers
0 Reviews
1.0/5
Posted on Feb 21, 2023
The key to open the door upon check in failed to open the door twice - all this after a tiring trip. On the third attempt they changed the room to a lower floor where the room had the hot and cold faucets reversed in the shower and the sink clogged and backed up no matter how little water you flowed while brushing your teeth. No apologies from the hotel staff or the manager who upon being contacted said “Sorry”. A sad state of affairs for a well located and previously well managed hotel.
Response from Property: Dear R7816YNdavids, Thank you for choosing InterContinental and for taking the time to provide feedback about your experience at InterContinental AL KHOBAR. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Sincerely, Ahmed Shaban General Manager
Guest User
Checked in Feb 2023
Business travelers
0 Reviews
4.0/5
Very Good
Posted on Feb 21, 2023
This hotel is a bit older and dated but the standard is very good. Large and comfortable rooms. Very friendly and service minded reception crew makes you feel welcome. Clean and spacious rooms with comfortable beds. The breakfast options could be improved, especially the bread selection but the hot section is very good.
Response from Property: Dear BjornP1961, Thank you for your positive rating of our hotel. If there is anything that we can assist you that could make your stay more memorable, please do let us know. Your comments are welcome and this will inspire us to further improve the level of standards we provide to our esteemed guest like you. We thank you for your patronage and looking forward to serving you in the future. With best regards, Ahmad Shaban General Manager
Guest User
Checked in Feb 2023
Family
0 Reviews
5.0/5
Outstanding
Posted on Feb 6, 2023
Breakfast experience was very friendly and warm feel like home and also overall the hotel the stay was very nice we enjoyed it…, I highly recommend this hotel for everyone families or for business as it’s located also in the heart of al khobar city
Response from Property: Dear Hala S, Thank you for your positive rating of our hotel. If there is anything that we can assist you that could make your stay more memorable, please do let us know. Your comments are welcome and this will inspire us to further improve the level of standards we provide to our esteemed guest like you. We thank you for your patronage and looking forward to serving you in the future. With best regards, Ahmad Shaban General Manager