Hilton Garden Inn Huzhou Anji Phoenix Mountain

Hilton Garden Inn Huzhou Anji Phoenix Mountain Reviews

Hilton Garden Inn Huzhou Anji Phoenix Mountain

No.377 Anji Avenue, Anji, ChinaView Hotel Details
Hilton Garden Inn Huzhou Anji Phoenix Mountain
Hilton Garden Inn Huzhou Anji Phoenix MountainHilton Garden Inn Huzhou Anji Phoenix MountainHilton Garden Inn Huzhou Anji Phoenix Mountain
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Hilton Garden Inn Huzhou Anji Phoenix Mountain Guest Reviews

4.6/5
Great
1004 Reviews
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.7
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All Reviews(1004)
Positive reviews(950)
Reviews with photos/video(281)
Friendly front desk staff(200)
Delicious breakfast(100)
Large rooms(65)
Average sound insulation(50)
Convenient parking(35)
Perfect for kids(27)
Close to scenic area(15)
Good views(12)
Negative reviews(54)
JasonB52
KING DELUXE ROOM
Checked in May 2024
Couples
7 Reviews
3.5/5
Posted on May 5, 2024
It was a getaway for May holiday, but the hotel had construction next to it and from 7:30 until 5:30 constant pounding right outside the window. Also Friday night the room I was in, must have been next to the Karaoke room because people were singing until 1am or longer. So just be careful if you want peace and quiet.
Au Yeong
KING GUEST ROOM
Checked in Mar 2024
Business travelers
4 Reviews
4.5/5
Great
Posted on Mar 16, 2024
This hotel has good service and the breakfast selection was good, whilst not totally international standard. Would stay here again if need to stay around this area for business.
Response from Property: Thank you for writing a review about your recent stay at our hotel. We appreciate your feedback and we’re very sorry you were not particularly happy with hotel facilities. Your satisfaction is very important to us. If you travel again to our area, we hope we have the opportunity to show you our improvements.
J.E.
KING GUEST ROOM
Checked in Sep 2023
Business travelers
1 Reviews
4.7/5
Amazing
Posted on Sep 27, 2023
Helpful staff. Good breakfast options. If you prefer quieter request a quiet room away from A11 party
Response from Property: Dear valued guest, thank you for your good comments. We are delighted to have you as our guest and want to make sure that you have everything you need to ensure an enjoyable stay. Should you have any concerns or questions, please do not hesitate to contact us. We look forward to serving you during your next stay!
Anonymous User
KING GUEST ROOM
Checked in Apr 2023
Family
2 Reviews
4.0/5
Very Good
Posted on Apr 10, 2023
This hotel price should be 300 RMB.. on weekends they change the price to 900 to 1100 RMB which is total waste for this type of hotel. Don't pay to this hotel more than 300 RMB or it will be waste of money for you. The rooms are small and it's a 3 star hotel.
Response from Property: Dear guest, hello! We apologize for not bringing you a comfortable stay during your stay. During your stay at the hotel, if you have any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on call 24 hours a day to solve the problem for you. The hotel is constantly developing , facilities and equipment will continue to improve, we hope to invite you to experience again in the near future and provide you with better service.
ong
TWIN GUEST ROOM
Checked in Mar 2023
Business travelers
3 Reviews
5.0/5
Outstanding
Posted on Mar 23, 2023
The hotel is pretty new and spacious. Especially, the receptionist, Ula Li provide good and friendly service. We do have a pleasant stay for our business trip.
YoHiko13
KING GUEST ROOM
Checked in Jan 2024
Business travelers
5 Reviews
5.0/5
Outstanding
Posted on Jan 19, 2024
nice and clean hotel.
Huang_
KING GUEST ROOM
Checked in Apr 2024
Friends
6 Reviews
5.0/5
Outstanding
Posted on Apr 24, 2024
The service attitude at the front desk was very good. I bought ice cream and the chocolate tasted delicious. There is a robot delivering food, but there is a smell in the underground parking lot. The hygiene of the room needs to be improved, and the bedside is dusty. You can see the park opposite. The scenery is okay and the price/performance ratio is good. I will stay here next time.
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Response from Property: Dear guests: Hello! Thank you for your five-point praise for us. We have also paid attention to your feedback on the hygiene issues in the underground parking lot and rooms. We have reported the issues to the relevant depar**ents for rectification to ensure that we provide guests with a good accommodation environment and better considerate services. . You can contact the hotel in advance when you check in next time, and we will arrange the room in advance. We sincerely invite you to experience us again in the near future and provide you with better services.
Guest User
KING GUEST ROOM
Checked in Oct 2023
Family
3 Reviews
1.0/5
Posted on Oct 2, 2023
It is not in line with the quality of Hilton at all. The sink in the room is leaking. The KTV downstairs is very noisy very late at night. The hotel is under construction. Pilings are still being driven in the middle of the night. The sound insulation is even worse. There is nothing in the room. The refrigerator is empty. When I asked customer service, they all said the same thing. No, the breakfast is very small and there are almost no hot dishes. In short, it feels like it has nothing to do with Hilton.
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Response from Property: Happy National Day holiday, dear friends. "An Xiaohua" saw your experience feedback and expressed my deep apologies to you. There is a municipal project going on around the hotel. Although it is a project that benefits the people, the sound problems caused in the short term have indeed brought inconvenience to us and you. We have also equipped earplugs in the room to reduce the impact of the sound. We know that a comfortable and pleasant sleep The importance of mental and physical empowerment. At the same time, you can choose from a variety of products we provide in the lobby on the first floor to meet your needs. In addition, Hilton Garden Inn is a high-end selected service brand under the Hilton Group, committed to bringing you a bright and sincere service experience. As always, we always welcome your next stay and will give you a more pleasant and comfortable experience.
Guest User
KING GUEST ROOM
Checked in Aug 2023
Friends
1 Reviews
5.0/5
Outstanding
Posted on Aug 10, 2023
It was a pleasant and pleasant experience to choose the Hilton Hotel when traveling in Anji. The hotel is newly opened and decorated. The facilities are perfect and clean. The location is about three kilometers from the city center. It is very convenient for eating and shopping. It is quiet in the midst of the hustle and bustle. It is far from the lobby. From far away, I saw the busy Ms. Vicky with fair skin. She was very gentle and patient. She helped us check in and upgraded our room. Thank you very much and told us that we can contact her at any time if we have anything to do. Big thumbs up and thank you for being mentally prepared for the noisy door decoration before checking in. There is also a clear reminder on Ctrip. There are earplugs prepared in the room for two nights, and it was quiet without being noisy. The large floor-to-ceiling windows in the room are very bright, clean and bright. The bathroom is well separated and avoids getting wet everywhere~ I have to say that I had the most comfortable meal in Anji for three days It’s the hotel’s wontons. The young lady is freshly wrapped. The handsome guy next to the fresh meat wontons is doing his best. Delicious wontons are just fine~ Please enjoy the experience~
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6/16
Response from Property: Dear guests: Thank you for staying in the hotel and sharing. I am very glad that every aspect of the hotel has been recognized by you. Through your detailed The detailed description, you can feel the happiness brought to you by this journey, this is what our service providers have been pursuing, and this will also Become the driving force for us to continue to work hard and keep making progress, and look forward to serving you next time!
Guest User
TWIN GUEST ROOM
Checked in Sep 2023
Friends
38 Reviews
4.7/5
Amazing
Posted on Sep 16, 2023
Miss Wen at the front desk was very helpful and upgraded our room. The room was new, large and clean. The breakfast was also good, but I had stayed in many Hilton hotels before, so I thought they would all have swimming pools, but it turned out there wasn't. The location was a bit remote, but there was a golf course nearby, so I was quite satisfied with everything else.
Original TextTranslated by Google
Response from Property: Happy National Day holiday, dear friends. "An Xiaohua" is very happy to receive your praise and recognition during the festival. Hilton Garden Inn is a select service brand under the Hilton Group. We are committed to providing guests with bright and friendly service, warm and pleasant social spaces and value-for-money conveniences. Once again, I wish you and your family a happy holiday and good health.
Guest User
TWIN SUPERIOR ROOM
Checked in Sep 2023
Business travelers
5 Reviews
5.0/5
Outstanding
Posted on Sep 15, 2023
Facilities: Since it was opened last year, the facilities and new rooms are very clean. Hygiene: Breakfast is rich in variety and hygiene is good Environment: There is municipal construction downstairs, and the dust from the excavators is deafening. It is not very good for the senses, but I look forward to what it will look like after the construction is completed. Service: Vicky at the front desk, needless to say, my good impression of this hotel started with Vicky, thank you to her.
Original TextTranslated by Google
Response from Property: Happy Friday, dear friend. From the first greeting when you arrive at the hotel, you will feel the warm and welcoming service and energetic and pleasant a**osphere of our hotel. Thank you again for your recognition and praise of our team members. We look forward to seeing you next time and wish you a happy life!
Guest User
TWIN GUEST ROOM
Checked in Sep 2023
Friends
13 Reviews
5.0/5
Outstanding
Posted on Sep 17, 2023
The room is fully equipped, clean and tidy, and the front desk service is warm and thoughtful. We checked in at night and were reminded that there was construction going on around us, but it felt relatively quiet. The breakfast variety is of good quality and parking is very convenient. Anji White Tea Observation Deck, the scenery is so charming.
Original TextTranslated by Google
Response from Property: Happy National Day holiday, dear friends. "An Xiaohua" is very happy to receive your praise and recognition during the festival, and we look forward to continuing to have the opportunity to provide you with warm and cheerful Hilton Garden-style services. As you said, there are municipal construction projects going on around the hotel. We apologize for any inconvenience this may cause you. Once again, I wish you and your family a happy holiday and good health.
Anonymous User
KING GUEST ROOM
Checked in Aug 2023
Family
3 Reviews
3.2/5
Posted on Aug 28, 2023
It's more like an express hotel that is more advanced than Motel. advantage: 1. The room is big 2. There are children's slippers and toothbrushes. 3. The overall decoration of the Hilton brand is there. 4. There are not far to eat and drink nearby. 5. The bed and quilt are still comfortable. 6. There is a gym. 7. There are children's plates and bowls for breakfast. 8. I want to add a quilt and it will be delivered soon. 9. Opposite is Phoenix Mountain, you can climb the mountain. 10. Large floor-to-ceiling windows. Disadvantages: 1. If you want to use the cup in the room, there are still coffee stains from before. 2. The room type is indeed very strange. There are no partitions. The entire room, shower and bathroom are all made of transparent glass. It is very embarrassing after taking a bath because there is no place to put the bath towel. After washing, opening the door to get the bath towel and pajamas is equivalent to facing each other. There is no room for these things in the bed bathroom. 3. The breakfast is quite simple. The chef who makes fried eggs in the restaurant really needs to improve his service awareness. 4. The children's play area can be a little richer, although it is not a resort hotel. The play area is only a place for palm-sized babies surrounded by catering. In terms of overall rating, it is more like a slightly more advanced express hotel.
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6/9
Response from Property: Dear friend, thank you for your review of our hotel! Your valuable opinions are very important to us. We will inform our team to improve service quality and strengthen guest room hygiene management. At the same time, our hotel is located at the foot of the beautiful Phoenix Mountain, adjacent to Hello Kitty Theme Park, Northern Zhejiang Grand Canyon, Dazhu Sea, Yunshang Grassland and Bamboo Expo Park and other well-known Anji attractions, with convenient transportation; we look forward to your next visit to beautiful Anji. , give us a chance to experience our hotel again. Thanks again for your feedback and have a great day.
Anonymous User
KING SUPERIOR ROOM
Checked in Aug 2023
Friends
20 Reviews
5.0/5
Outstanding
Posted on Aug 27, 2023
The environment and location are good, clean and tidy, and the front desk service is also very friendly, but the sound of excavators for road construction in the south is a little noisy in the morning. The self-service laundry room has a lot of people queuing up at night, and most of them may come back from the rafting project that day with wet clothes. Also mention that the hotel is pet friendly.
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wenyang540225
KING SUPERIOR ROOM
Checked in Aug 2023
Family
2 Reviews
5.0/5
Outstanding
Posted on Aug 21, 2023
The feeling is not bad, the room is comfortable and clean, and the takeaway is also delivered by robots. Ms. Li at the front desk does not poke the service. I will come again next time. I hope that the construction in front of the hotel will end as soon as possible. The impact of the current stay is not as noisy as before. It is within the acceptable range
Original TextTranslated by Google