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Athens Atrium Hotel & Jacuzzi Suites Guest Reviews
3.8/5
Good
17 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location3.8
Amenities3.8
Service3.8
Cleanliness3.8
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All reviews(17)
Positive reviews(8)
Reviews with photos/video(1)
Negative reviews(9)
Anonymous User
Superior Double Room with Private Balcony
Checked in May 2022
Solo travelers
22 Reviews
4.0/5
Very Good
Posted on Jun 5, 2022
Nice hotel, the surrounding area is very safe, the environment can also
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Guest User
Checked in Sep 2024
Family
2.0/5
Posted on Sep 18, 2024
Carpet was stained and dirty, Linen was torn, AC was very old and not cooling effectively. Nothing was done even on complaining. Mail remained unanswered. Electric Kettle was not provided for tea/ coffee. Water bottles were not replenished on second day of stay. Breakfast spread was very limited. Overall not good experience.
Guest User
Checked in Jul 2024
Other
1.0/5
Posted on Jul 28, 2024
On hot July days, there were no air conditioning everywhere! You would need to turn on the wall mount air conditioning unit in room when you first walk in! Every pieces of furniture are old. The carpet is clean but old ! Many areas on the room carpet are spotted soiled! The daily breakfast has been disappointed as well, very basic and minimally furnished foods! Very disappointed! I would rate the hotel no more than one star!
Guest User
Checked in Jul 2024
Family
1.0/5
Posted on Jul 2, 2024
It is by far the worst 4 star hotel ever, doesn’t worth this value at all. As other reviews mentioned, room was not clean the carpet smells bad and we have allergy. The male receptionist has really bad attitude even with my 5 years old daughter, he was not friendly at all. No service to take your luggages to the room!! Small elevator. Balcony has never been cleaned. No view. No air conditioner in the reception or in the restaurant.
Guest User
Checked in Jun 2024
Other
1.0/5
Posted on Jun 29, 2024
Setting tte stage was the recepionists poor attitude and in the scorching heat all the air-conditioning in the reception and dining area was turned off to save power. As you entered the passage way to the room you were greeted by vile odour from carpets that haven't been cleaned in ages. Entering the room was more devastating as the rooms were stinking with floors that were dirty and stained in red liquid. Important to note that the local promiscuous trade uses this hotel for their clients rendezvous. Be very aware before booking this hotel.
Guest User
Checked in Apr 2024
Family
3.0/5
Posted on Apr 25, 2024
For my story j expect more. Room was clean just carpet need to clean. The balcony dirty no view. Jacuzzi not works in bathroom. Internet slow. The key card problem all the time. Reception kind. Breakfast not for 4 stars otel. Shoot kids arrived at night. Was very noisy all night and morning till 10 The lift very busy I walk down 5 floors on foot. Some strange girls living. Little bit far from the sq Agio Sosti and Syggrou. For this money ..no.
Guest User
Checked in Jan 2024
Business travelers
5.0/5
Outstanding
Posted on Jan 27, 2024
In the heart of a cosmopolitan and busy capital there it lays a Tranquil and wonderful place to stay. Exceptional service by all personnel. Great breakfast in room service . Really great quiet location and in walking centre of Athens distance. Highly recommended.
Guest User
Checked in Dec 2023
Other
5.0/5
Outstanding
Posted on Dec 31, 2023
It was an excellent hotel that provided all what my family need for this trip. Its just 10 min away from the center of Athens. The workers were very respectful and ownest. The lady's that clean our room inform us that we left valuable things in the room after we left. The boys in front desk gave all information we need.
Guest User
Checked in Dec 2023
Other
2.0/5
Posted on Dec 18, 2023
Unfortunately I expected more from the hotel. As a 4 star hotel you would expect a kettle some tea bags and some milk in the rooms. Not in our room. We had to request a kettle and request cups as when they gave us the kettle they did not provide cups. Nor tea bags etc. irrelevant to some I know but not for us. The breakfast was not great either. The bacon tasted boiled and left in a warmer. As far as I am aware from stays in other hotels bedding is changed regularly however for the duration of our stay this was not the case. The air conditioning was not working for heat and it was absolutely freezing. The staff were all lovely however. If you are unfortunate enough to get a street room, it is incredibly noisy. Overall I would not recommend for elderly nor children.
Guest User
Checked in Aug 2023
Other
2.0/5
Posted on Aug 19, 2023
The hotel is in a quiet location, pretty near to the center, the room was spacious BUT BUT BUT, the cleaning was VERY poor! Toilet seat had not been cleaned and was disgusting, we had a bed sheet with a big stain that was also smelling bad, plus, we saw a rat walking around at the breakfast room (photo available…). So, would not recommend.
Guest User
Checked in Jun 2023
Family
1.0/5
Posted on Jun 27, 2023
very bad shabby hotel, no amenities at all, broken jet shower, no tea coffee machine, staff Mr Angelos not at all cooperative , no response, no proper clean bath towel, no gel , no kit , instead of double bed they have provided TWIN BED
Guest User
Checked in Nov 2022
Business travelers
3.0/5
Posted on Nov 14, 2022
Just stayed a weekend here and the food was AWFUL! Practically inedible... hard to understand how you could mess up the food in Greece with so much good local produce. Shame really ... especially as not even breakfast was a salvation.
Guest User
Checked in Sep 2022
Couples
1.0/5
Posted on Sep 10, 2022
I reserved two nights in a no refundable way which cost me 250 euros When we entered the lobby we smelled a very bad smell besides there was no air conditioning. It’s Athens in August The receptionist gave us a key ,we thought maybe the room will be okay The room also smelled so bad that you couldn’t stay there My husband and me couldn’t tolerate the smell. So we left the hotel and stayed in another hotel. I really don’t know why there was the bad odour, maybe it was a temporary problem, we lost our money because you can’t live there
Guest User
Checked in May 2022
Business travelers
4.0/5
Very Good
Posted on May 20, 2022
its in a nice place the staff was very helpful the breakfast was good the room was clean good but the bath was not so big it has all the amenities and the price was very good the parking is quite easy
Guest User
Checked in May 2022
Solo travelers
5.0/5
Outstanding
Posted on May 2, 2022
Service was great, staff very friendly and helpful, hotel is close to everything, and well maintained. I was very impressed with the hotel. I strongly recommend it. I was very satisfied with everything.