Acacia Hotel Bacolod Reviews

Room had no additional lock from the inside. Several staff namely from security, housekeeping and ground floor service staff were not friendly and approachable. Though we booked for 3 pax per room, amenities and towels were only provided for 2 pax per room. Pillow had a hole in it. Pool had a limit of 2 pax each time. Which means our group could not swim together.

Amazing stay! Thank you for the best service :)

Our stay was great! We stayed for 4 days and 3 nights :) We booked through trip.com and I was able to reach out tot he front desk before our arrival to be able to prepare our room for a birthday surprise. The staff at the front desk were very kind to deliver the flowers I ordered to our room and also give my mom a simple birthday welcome token! The breakfast every morning was good! Just the right choices! The room we stayed in was very nice, it just lacked some usual devices (like hairdryer) but overall, it was good! I recommend this hotel to those who are visiting Bacolod and want to be near some tourist sites! It’s a grab or trike away :)

Before checking in to this hotel, we checked the reviews. And of course yung review sa negative yung chineck namin, so far for ITS PRICE, sakto lang lahat. Parang we booked around 1,800.00 per night yata and all are okay naman. I mean, we don't expect a 5 star treatment and outcome for an affordable price. If you're looking for a place for work and yung comfortable ka, this is the right hotel for you. The room is spacious (like ang laki and luwag compared to manila hotels syempre) the bed is good, yung aircon is main*** lang since box type but okay lang kasi ang lamig niya sobra. The CR is small but sakto lang for 2 pax na gagamit. May table for work, and malamig yung ref para sa mga food na need ma store. Overall, if I will be basing the rate for its price, location, accommodation, it's 5/5 for me. Basta manage your expectation okay? 😊

Nice place good view and very near to port and other places of destination.

For the price, its okay. But the hotel is showing age especially the beddings, towels and furnitures inside the room. Bathroom needs a deep scrub as the molds are already visible. Room keys did not work 2x during our stay which was a hassle. Location is near SM but a bit of walk especially if its hot outside. The roads at night is not well lit so better take taxi or Grab in the evenings

Very clean and convenient, near the SM Mall and Ayala Mall. The Food is very good and affordable

Service and over all friendless was absolutely incredible. Though the facility are in a a deep need of renovating. Room need to be cleaned properly bed need to be made properly, Bathroom are in need of deep cleaning, facilities are need of upgrading, amenities upgrade, if inhaced and done properly will attract more guests.....

can book again for my next vacation job well done room fits me well staff are very accomodating and facilities very functuality

Hotel is nice but i need to transfer room due to power shortage in my first room. But aside from that, everything is ok.

The room is big you can add bed for another person i think. Rooms are clean. They have laundry service..

A faulty alarm was for some reason turned on for the entire building waking everyone up....and the maintenance team just didn't know what to do to turn it off.

Acacia hotel has a very big swimming pool..however it should be cleaned better..Maybe change the filters? To many leaves in it. The water was warm

Area is good and location nice , good breakfast and staff is nice