Favehotel Kuta Kartika Plaza

Favehotel Kuta Kartika Plaza Reviews

Favehotel Kuta Kartika Plaza

Jl. Kartika Plaza No.45X, Kuta, Kec. Kuta, Kabupaten, Bali, IndonesiaView Hotel Details
Favehotel Kuta Kartika Plaza
Favehotel Kuta Kartika PlazaFavehotel Kuta Kartika PlazaFavehotel Kuta Kartika Plaza
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Favehotel Kuta Kartika Plaza Guest Reviews

4.3/5
Very Good
48 Reviews
Verified reviews
Location4.7
Amenities4.0
Service4.3
Cleanliness4.0
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All Reviews(48)
Positive reviews(44)
Reviews with photos/video(14)
Negative reviews(4)
brohen
Superior Room
Checked in Apr 2024
Solo travelers
12 Reviews
4.2
/5
Very Good
Posted on Apr 30, 2024
First stay in 2019 and until now it's still ok, only when I stayed yesterday there were lots of groups screaming until the early hours of the morning and it was also very noisy early in the morning.
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Mike
Superior Room
Checked in Apr 2024
Family
2 Reviews
5.0
/5
Outstanding
Posted on Apr 12, 2024
From the start, I like this hotel. Even though it's not too big, it's strategic and clean
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Asron
Superior Room
Checked in Mar 2024
Solo travelers
3 Reviews
5.0
/5
Outstanding
Posted on Mar 24, 2024
Goods
Response from Property: Dear Mr. Asron,Thank you for your kind review and the 5-star rating! We're thrilled that you had a great experience with us. If there's anything else we can do to make your next visit even better, please let us know. We look forward to welcoming you back.Warm regards,Ratna DewiHotel Manager
Guest User
Superior Room
Checked in Feb 2024
Friends
2 Reviews
4.2
/5
Very Good
Posted on Mar 13, 2024
Good value for money. Excellent customer service from staff. The massage is also very good.
Response from Property: Dear 高级房,Thank you for your positive review! We are delighted to hear that you found our services to be a good value for your money and that you were pleased with the excellent customer service provided by our staff. We are also glad that you enjoyed the quality of the massage. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future at Favehotel Kuta Kartika Plaza.Warm regards,Ratna DewiHotel Manager
Astri
Superior Room
Checked in Jan 2024
Solo travelers
5 Reviews
4.2
/5
Very Good
Posted on Feb 3, 2024
Lokasi strategis dekat pusat keramaian, discovery hotel dan discover mall
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MD Tenzo
Superior Room
Checked in Dec 2023
Booked for others
21 Reviews
4.0
/5
Very Good
Posted on Dec 7, 2023
Good location
Response from Property: Dear Mr. MD Tenzo,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel's location to be favorable. We strive to provide a convenient and enjoyable experience for our guests, and we're pleased that our location contributed positively to your stay. We value your input, and it's great to know that this aspect of your visit met your expectations. Should your travels bring you back to the area, we would be honored to welcome you again and provide you with another positive experience.Thank you for choosing Favehotel Kuta Kartika Plaza, and we appreciate your positive review.Best Regards,Ratna DewiHotel Manager
Guest User
Superior Room
Checked in Dec 2023
Couples
8 Reviews
2.7
/5
Posted on Dec 3, 2023
We were woken up by a group of tourists leaving the hotel at 8am!!! They sang songs at the reception. If they have ***********, then the administration did not respond to the comments. Nobody cared. They agreed to move us to another room and then we had to wait. Breakfast seems varied, but not tasty. The location was great
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Response from Property: Dear Guest User,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay, and we appreciate your candid comments.We are truly sorry to hear that your sleep was disrupted by the group of tourists leaving the hotel at 8 am. We understand the importance of a peaceful stay, and we regret that the situation was not handled more effectively. Our team is taking this incident seriously, and we will be reviewing our procedures to ensure a more seamless experience for our guests in the future.Regarding the disturbance at the reception, we apologize for any inconvenience caused by the singing. We'll be addressing this with our staff to ensure that our guests are not inconvenienced by such activities in the future.We also regret that your breakfast experience did not meet your expectations. Our culinary team is dedicated to providing a variety of options, and we will use your feedback to improve the taste and quality of our offerings. In regards to your comment about our location, we are pleased to hear that you found it great. We appreciate your positive note, and we hope that, despite the challenges, there were elements of your stay that you enjoyed.Please know that your comments are valuable to us, and we are committed to making the necessary improvements. We would love the opportunity to welcome you back and provide you with a more positive experience.Thank you again for sharing your thoughts.Best Regards,Ratna DewiHotel Manager
Guest User
Superior Room
Checked in Nov 2023
Family
1 Reviews
3.5
/5
Posted on Nov 30, 2023
Location is good
Response from Property: Dear Guest User,Thank you so much for taking the time to share your thoughts. We're thrilled to hear that you found our location to be good. It's always rewarding to know that our guests are pleased with the convenience and accessibility. We appreciate your kind words and hope to continue providing you with a great experience. If there's anything specific you enjoyed about the location, feel free to let us know. We look forward to welcoming you back in the future.Warm Regards,Ratna DewiHotel Manager
Guest User
Superior Room
Checked in Oct 2023
Family
3 Reviews
4.5
/5
Great
Posted on Oct 17, 2023
-Great location -the pool area under maintenance, they should activate the bar area, shower doesn’t work in poll area… manager of the hotel should change this things soon. -Wi-Fi only working in first floor only, getting to up floor-less connection, on rooftop pool area-no internet at all. They should put another router at least in every floor! internet is very important for guests, everyone used internet this time! -first, they give us the 2nd floor room, smell so damp . After that we ask to change it at another room to first floor. No damp smell anymore.
6/7
Response from Property: Dear Guest User,We truly appreciate your feedback, and thank you for taking the time to share your experiences during your stay. Your comments are important to us, and we are committed to addressing these issues to enhance our guests' satisfaction.Your comments help us in our ongoing efforts to provide an exceptional guest experience, and we are dedicated to making the necessary improvements. We hope you will consider staying with us again in the future, and if you have any further suggestions or comments, please do not hesitate to contact us. Your comfort and satisfaction are our top priorities. Thank you for choosing Favehotel Kuta KArtika Plaza.Warm Regards,Ratna DewiHotel Manager
Guest User
Superior Room
Checked in Oct 2023
Family
3 Reviews
4.0
/5
Very Good
Posted on Nov 11, 2023
The breakfast was decent, but I got bitten by a lot of mosquitoes in the restaurant. The room was clean, the bathroom was small and the water drained well in the sink. The noise from the hallway at night was quite loud. The staff were friendly and spoke English well. The swimming pool on the rooftop was too small and hot. Good value for money!
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Response from Property: Dear Guest User,Thank you for taking the time to share your detailed feedback. We appreciate your insights and are pleased to hear that you found our staff friendly and the room clean. We apologize for the inconvenience caused by the mosquitoes in the restaurant and the noise from the hallway at night. We are actively addressing these issues to enhance the overall guest experience. Regarding the rooftop swimming pool, we regret that it did not meet your expectations. We will certainly take your feedback into consideration as we strive to improve our facilities. If there's anything specific you'd like us to address or if you have further suggestions, please feel free to reach out to our management team.We value your input and hope to have the opportunity to welcome you back for an improved experience in the future. Thank you for choosing to stay with us and for providing valuable feedback that helps us enhance our services.Best Regrads,Ratna DewiHotel Manager
Nuansa
Superior Room
Checked in Oct 2023
Family
3 Reviews
5.0
/5
Outstanding
Posted on Oct 10, 2023
great place to stay! clean and warm staff! thankyouu
Response from Property: Dear Mr. Nuansa,Thank you for your kind words. We're delighted to hear that you had a great stay at our place and that you found it clean and our staff warm and welcoming. Your appreciation means a lot to us. If you ever plan to visit again, we'll be here to welcome you with open arms. Thank you once again for your stay, and we look forward to your next visit.Warm Regards,Ratna DewiHotel Manager
Guest User
Superior Room
Checked in Oct 2023
Family
3 Reviews
5.0
/5
Outstanding
Posted on Oct 2, 2023
The hotel is good, the location is very strategic to the entertainment center during the holidays, access to the airport is very close so you don't have to worry about missing your flight because the area is very busy and congested
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Response from Property: Dear. Guest User, Thank you for your positive review of Favehotel Kuta Kartika Plaza. We are very pleased to hear that you rated our hotel as a great place, with a strategic location for entertainment centers during your holidays. Ease of access to a nearby airport is of course a big plus, ensuring your trip goes smoothly. We thank you for your support, and we look forward to welcoming you back in the future. If there is anything else we can help with, please don't hesitate to contact us, thank you. Warm regards, Ratna DewiHotel Manager
beatrix giovanny
Superior Room
Checked in Aug 2023
Solo travelers
1 Reviews
4.0
/5
Very Good
Posted on Aug 31, 2023
The service is quite good and every complaint is immediately responded to and resolved well, the staff is also friendly and very helpful
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Response from Property: Dear. Ms. Beatrix Giovanny, We would like to thank you for your positive review regarding our services. We are happy to hear that you are satisfied with our service, and we always strive hard to meet the needs and expectations of our guests. We really appreciate your appreciation for the responsive handling of complaints as well as the friendliness and assistance of our staff. It is our top priority to provide a pleasant and hassle-free stay for our guests. We hope to welcome you back in the future. If there are any special wishes or requests you would like to share during your next visit, please do not hesitate to let us know. Thank you for choosing us as your place to stay and for sharing this positive review. Best regards, Ratna DewiHotel Manager
FIREBURY
Superior Room
Checked in Aug 2023
Booked for others
68 Reviews
5.0
/5
Outstanding
Posted on Aug 24, 2023
The breakfast was great, as was the ice cream and tea. Surrounding restaurants and shopping malls are all available. Near Kuta Beach, it is convenient to participate in activities. There are walking trails on the beach, running about 12km back and forth, and you can also participate in surfing activities.
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Response from Property: Dear Mr. Firebury,Thank you for taking the time to share your wonderful experience with us! We're delighted to hear that you enjoyed the breakfast, ice cream, and tea during your stay at our hotel. It's fantastic that you found our location to be convenient, with various restaurants and shopping malls nearby. Being close to Kuta Beach is indeed a great advantage, and we're pleased to know that you were able to explore the area, take advantage of the walking trails, and even enjoy some running and surfing activities. It sounds like you had an exciting and enjoyable stay. If your future plans bring you back to our area, we'd be thrilled to welcome you once again. If there's anything specific you'd like to experience during your next stay, please don't hesitate to let us know. Thank you for choosing us for your stay and for sharing your positive feedback.Best regards,Ratna DewiHotel Manager
IST
Superior Room
Checked in Aug 2023
Couples
17 Reviews
5.0
/5
Outstanding
Posted on Aug 22, 2023
Had a nice stay, swimming trunks forgotten in hotel room. Contacted the residence. They put it away neatly for us to pick it up. Top!
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Response from Property: Dear Mr. Ist,We greatly appreciate your positive feedback and are thrilled to hear that you enjoyed your stay at our hotel.We understand how easy it can be to forget personal items, and we're pleased that our team was able to assist you promptly and securely store your swimming trunks for your convenience. Providing top-notch service to our guests is always our goal, and we're delighted to have met your expectations. Should your travels bring you back to our area, we'd be delighted to welcome you once again. If there's anything specific you'd like during your next stay, please feel free to let us know. Thank you for choosing us for your stay. Warm Regards,Ratna DewiHotel Manager