Best Western Kuta Villa Reviews

I thought by the brand this would be OK and it was close to the airport and reasonably priced. The staff are lovely. It looks nice at first pass. But I was not happy here. The A/C was old and didn't cool. The rooms were humid and full of mozzies. The private pools sound great but are more like breeding grounds for mosquitoes! The bedding was stained and didn't cover the stained mattress. The TV didn't work. The breakfast was basic. I couldn't get out fast enough.

This is a good hotel and i will happy to stay in here… love this

Lovely staff. Pretty gardens and pool area. Good food. Older hotel & rooms need cleaning.

Great hotel with good service n view

Service and staff are great. Amenities as well. However the wall and toilet is run down and dirty. Aircon is not really working ad well.

It’s ok if you stay at the main complex (villa) but not so great when you are at the extension - far from entrance without lift or nice view

Everything was ok

Overall, ok.

The room is spacious but the soundproofing is not very good. The shower is outside the room. Breakfast has a variety to choose from. Accommodation near the airport

Old and poorly maintained rooms. Old and dirty towels, we had to ask for others. The villa's private pool is very small

Thank you for giving us a room near the lobby and friendly employees..thank you

The facilities are quite complete, the staff is full of smiles, the rooms are comfortable, I like the concept of the outdoor terrace but it's really annoying when the leaves fall and can't be swept I want to sweep it myself but I don't have a broom available... The food is great, if it's delicious it depends on your taste...

The staff at the front were friendly. However, there were bugs in the room and mice were swimming in the mini pool in front of the room.

The rooms are a bit old. It needs to be renovated again.