Beechlawn Hotel Reviews

Well this stay started off on a rather bad note. When we arrived on a Saturday afternoon the parking lot was crammed full. no spaces at all. turns out this hotel is a very popular wedding venue and they had some other garden party going on as well. I had driven all across Ireland that day and was then told I would have to park at the Tesco down the road. NFW. I finally got a lucky break and got spot in the lot. The staff was pleasant and check in was reasonably quick. Our room had a slighly smoky musty smell as if at some point in the past it had been a smoking room even though it said non smoking room. The bed was OK, but no outlets were near the bed. The bathroom was tiny. The TV was medium sized. room lighting was average. The hotel had a restaurant on site, but as mentioned previously they had a wedding going on so it was full. Being only 2 of us we were able to get a table but part of it was sticking out in the walkway. The food was quite good and they had a good beer selection. Later in the evening they had a quite good band in the restaurant. Sleep quality was not good. Doors slammed and seemed to rock the whole room. There seemed to be a bachelor party in the room adjacent to ours. I ended up calling the front desk to quell the party and in half an hour or so it shut down. There was no AC and only one small window which if opened let in even more noise. Maybe this hotel is quieter on weekdays, but I just wanted a quick comfortable QUIET place to spend the night in Belfast.

Earlier in the year I'd stayed in an up-market hotel in central Belfast but I enjoyed this hotel so much more. It ticked all the boxes in terms of comfort and cleanliness but what stood out was warm Irish hospitality. I especially enjoyed the restaurant in the evenings. There was a pleasant, informal buzz with friendly service and good food. As a solo traveller I felt very comfortable there. Breakfast was generous and again the staff were helpful and pleasant.

Wonderful hotel to stay at, the staff were friendly and very helpful, helping us sort transport into Belfast city, looking for trains (which unfortunately were not running to where we wanted to get) giving us taxi prices and downloading bus information. The location was ideal for us, not in the centre just a half hour bus ride, and half an hour from Game of Thrones Studio Tour and easy back to the city airport. The hotel is clean and spacious, and the rooms are very comfy. There is a good selection at breakfast and evening meals. If we visit Belfast again we would definitely stay here again. There is also a good size car park.

Stayed in the executive room can only sum up in one word WOW. Newly renovated spacious luxury room and the price compared to other hotels in the area very good value. We have stayed here a few times now started if with basic room then superior room this time the executive room and no matter what room you stay in everyone is spotless and comfortable. The staff are amazing always going out of their way to give you the best stay. Have noticed that there's a lot of staff now compared to one year ago but this is because this gem of a hotel is now getting a great reputation for its food entertainment and excess ability to transport for getting around Belfast. While the standard is this good I will always stay when visiting Belfast.

Just arrived home after a Birthday Celebration meal at the Beechlawn Hotel. We had booked for 5 for 7.30pm. After waiting a considerable length of time , we had to ask one of the girls if she could take our order. Someone came over and took the order. After nothing had come to our table for over 40 mins I asked if someone could check our order... It arrived about 10 mins after that, and a suitable apology given for the delay. So from coming in and ordering, it took the best part of an hour for our first course to arrive. That in my book is totally unacceptable. Unfortunately, we wont be back because of the abysmally slow service, which is unfortunate as the meals were quite good.

Great hotel Staff very helpful Fantastic value Thank you for a great stay Ate in restaurant which was very good Good location get the 9a or 551 bus or 9c Highly recommended

Visited here on the 6/5/2024 and unfortunately it was the worst customer service the place has ever had. Plenty of staff on and the place wasn't overly busy. We got sat down and asked what drinks we would like, when they were served the waitress then took our mains order, we finished our meals and stacked our plates then we waited 40 mins after we were finished (hoping for somebody to take our dessert order) for nobody to come near the table. We ended up getting up and walking out, got 2 kids meal with only one free drink, the other we were charged for and neither child received their ice cream after their meal either. (Almost £9!! For a kids meal including juice and ice cream, although not included on this occasion) The young girl who took the bill also had a bad attitude couldn't smile or use manners, took our payment but just left my bank card and receipt on the table without even handing it back. Better trained staff wouldn't go a miss so they would be able to acknowledge a table full of empty dishes and glasses. Should have just drove a couple more minutes up the road to Balmoral hotel, it has far better customer service.

Atrocious. Pre-booked a large family table for 17 2 weeks in advance for a family occasion. When we arrived placed across 3 different tables, which we got changed to two tables. During this time also told to get orders in soon as there was a wedding on ( pesky last minute weddings) Anyway kids had to sit on another table and starters ordered, 6/7 arrived, explained waiting on one more. That arrived after all eaten and cleared away. Over to main courses and similar experience however about an hour after starters. Again one main missed, and arrived when mains over. Explained to staff and told “ well everything came eventually “ Called to chat with Manager Tim on the Monday and explained the experience. He was apologetic however wanted to find out more and explained he’d call be back Thursday. Like our starter this didn’t arrived. Called again the following Monday, explaining again and like the Main….didn’t arrive. At every customer experience point it was a failure and probably my and 16 others worst dining/hotel experience.

Just back from a Family Wedding everything was absolutely outstanding from start to finish.The room was beautiful,food was excellent everyone commented on how quick the service was and staff were more than professional at their job.Highly recommend anyone to have their wedding here and to stay over you won't be disappointed.🌟

Decent pub grub was let down by the very poor attitude of one particular member of staff. Very bluntly told us she needed our table but we had not even been offered the dessert menu. No-one advised us at time of booking that there was a 2 hour allocation on the table. Put a downer on an enjoyable late afternoon girly catch up. The staff member in question (who we were advised in an assistant manager) needs a course in customer service. Doubt we will be back and judging by the number of negative reviews this place is struggling

Way beyond our expectations, this was a beautiful hotel. The staff were extremely friendly and attentive. The rooms were spacious and clean with beautiful decor. Was looking for somewhere cheap and cheerful but got so much more here. Food was gorgeous and plenty of it. The hotel bar was so homely with live entertainment. Would happily go back.

Went for lunch and asked for the sandwich and soup. They couldn't provide vegetarian cheese!! I asked if they had vegan mayo which they didnt have. I asked for a cappucino with oat milk which they couldn't make as there machine had milk . Disappointing

Not booked but got a lovely table in the conservatory area. Good service and lovely food with generous servings, including fish, burger and steak. Cooked exactly as required. Really a lovely experience all round. Will definitely return.

The Hotel's tagline is 'Arrive as guests, leave as friends ' and I totally agree. The staff are so friendly, helpful, and so down to earth. Our meal in the restaurant was out of this world, so tasty and great service, as was breakfast. Our room was warm, cosy and very clean, great night's sleep. We will definitely be back!