Hotel Best Triton

Hotel Best Triton Reviews

Hotel Best Triton

Avenida Antonio Machado, 29, Benalmadena, SpainView Hotel Details
Hotel Best Triton
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Hotel Best Triton Guest Reviews

4/5
Very Good
57 Reviews
Verified reviews
Location4.0
Amenities4.0
Service4.0
Cleanliness4.0
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All Reviews(57)
Positive reviews(51)
Reviews with photos/video(4)
Negative reviews(6)
Guest User
Checked in Jun 2024
Other
0 Reviews
1.0/5
Posted on Jun 14, 2024
Unfinished building site, There was nothing stating there was any works taking place on the site, the works taking place are far from minor works, we will be reporting this to health and safety. I am a plumber and work daily with drills and equipment and these are not to be left around live and especially close to children and swimming pools, I did not expect to see this flaunted around the hotel and I did not expect to hear constant construction when sat around a pool. A hotel in full darkness, no water, no way to even get drinking water I urge this hotel to be taken down until it is in full function with the basic needs being meet to keep customers safe.
Guest User
Checked in Jun 2024
Other
0 Reviews
1.0/5
Posted on Jun 13, 2024
Booked a large booking for my family for my mums 60th, we arrived and originally thought the the hotel was beautiful to then find a lady crying in the bathroom explaining she has been moved after just one night, it then came to light why, the hotel was a unfinished construction site covered with dangerous hazards, my two year old experienced screws hanging out of the kids pool as well as never ending safety breach’s such as missing walls at high heights, live drills left all over the communal areas, live wires hanging down on every single floor, the fire alarms where covered up in the entire reception lobby, things got even worse when there was 0 water coming from the rooms, we had to wait over 35 minutes to even speak to the reception as the entire hall was covered with customers crying and looking extremely upset. This experience meant we feel trapped and isolated on a trip that we had been looking forward to and this them went on to ruined the entire holiday, after hanging around all day with no where to even change my baby’s nappy as they had no bins in the toilet as well as no lights we was unable to even use the toilet, we had no access to any form of drink or water as the entire hotel had no water. Please avoid this hotel at all costs as it is a construction site and not a ready hotel at the moment inside and out, I’m sure when the hotel will be ready it will be lovely but until then fake photos online and not one mention of construction taking place we feel we have been truly scammed from trip advisor and very disappoint I’m easy jet for allowing this without any checks.
Guest User
Checked in Mar 2024
Couples
0 Reviews
4.0/5
Very Good
Posted on Mar 1, 2024
Fell in love with this hotel and yes it needs updated..So much space wasted and unused. Pool areas are simply amazing,straight through a gate and you are at the beach and lovely walkway to marina.Food was decent,bar prices good. For me downside was air con not really working for us.I hope that this will be sorted when they have a much needed refurbishment. The best thing about this hotel is the staff,from bar staff to reception,poor etc they are amazing and a Credit to this iconic hotel. Good luck with all the planned work and will see you next August xxx
Response from Property: Dear Louise, Thank you so much for your kind words towards our staff. We are delighted to know that you had a wonderful vacation and that we will have you back next season. We can not wait to welcome you again! Best regards, Management Team Best Tritón.
Guest User
Checked in Jan 2023
Couples
0 Reviews
4.0/5
Very Good
Posted on Jan 30, 2023
Very good hotel with perfect location (beach, transport, shops, restaurants, sightseeings are very close). Spacy rooms, good equipped. Very pleasant personal. Restaurant has 2 beautiful terraces, big hall. Breakfasts are simple, but enough, CAVA every morning 😉. Dinners are every day different, international cousins. All drinks by dinner should be paid. There are 3 pools: 2 for adults and 1 for children. A lot of sunbeds and umbrellas. Light animation every evening. As I understood and saw the main public are couples in age from Great Britain. Almost all personal speaks English. Everything is very nice, only hotel really needs refreshments.
6/10
Response from Property: Dear guest, We are so glad to know that you had a pleasant stay with us and that our wonderful staff offered you the best service. We will be delighted to welcome you again very soon to make your experience even better! Warm regards, Management Team Best Tritón
Guest User
Checked in Jan 2023
Couples
0 Reviews
1.0/5
Posted on Jan 30, 2023
I do know that the hotel was closing for a very much needed refurbishment, it’s such a shame that nobody made us aware of this fact before we booked as it would have saved us from having a terrible holiday. This hotel should not have still been open especially under the guise of a four star establishment, which it certainly was not! The whole place was shabby, with missing or broken tiles on the steps, the lifts kept malfunctioning, the pool,only one of which was open, was filthy and the sunbeds grimy and dirty. Parts of the hotel were literally falling apart and a health hazard. Complaints fell on deaf ears and we got the impression that as they were closing nobody cared. This was our first trip to Spain and it has coloured our opinion now, which is a shame.
6/9
Response from Property: Dear Guest, We take note and try to verify everything you mention in order to improve everything under deficiency. At the present time we doing a 100% renovation of our hotel Kind regards The Hotel Management
Guest User
Checked in Jan 2023
Couples
0 Reviews
4.0/5
Very Good
Posted on Jan 30, 2023
Just back from a week staying at The Triton, after reading reviews before we left I took my own kettle etc as there are none in rooms which surprised me for a four star hotel, I wake early and like a cuppa on the balcony and breakfast isn’t till 9am.The hotel is in a great location on the beach and just minutes from the beautiful marina, bus stops outside and very good price to travel around, our room was in the 9th floor with lovely views, it was clean and comfortable, the hotel is dated but I know it’s due a refurb this month, The pool area was lovely and no shortage of sun beds, There was plenty of choice at meal times even for a fussy eater like me, I just wish the vegetarian options were put together rather than scattered in different stations, and some of the soups were very watery, The entertainment wasn’t brilliant , the staff were very friendly and helpful, Would love to return when the refurb is done
Response from Property: Dear guest, Thank you very much for sharing your positive experience with us. We are glad to know that you had a pleasant vacation and that you enjoyed the services of the hotel. We inform you that the breakfast hours start at 8:00 a.m. but from 6:00 a.m. customers who wish can go down to have an early breakfast. We are very glad to know that you will visit us again on another occasion and for any information you need, do not hesitate to contact us again. Kind regards, Management Team Best Tritón.
Guest User
Checked in Jan 2023
Couples
0 Reviews
4.0/5
Very Good
Posted on Jan 30, 2023
We had a very good holiday at the Triton. Room with fantastic views. Room no. 265 Large room but short on wardrobe space and no drawers. Free safe, free Wi-Fi everywhere in hotel. Food was good lots of choices Staff very pleasant and helpful. I’m sure we will be back when refurbishment is done next year. Please keep pool and garden. The same
Response from Property: Dear guest, On behalf of the entire team that works daily to ensure the satisfaction of all our guests, we thank you for your wonderful comments. We are glad to know that your vacation was pleasant and we would be delighted to welcome you again very soon. Best wishes, Management Team Best Tritón
Guest User
Checked in Jan 2023
Other
0 Reviews
3.0/5
Posted on Jan 30, 2023
Too many saga clients. Worst breakfast ever. Badly needs refurb which I understand is underway. Location fantastic and gardens and pool area very nice. Plenty of nice places to eat all around and great for walking along promenade
Response from Property: Dear Guest, I am sorry to learn of your disappointment with the hotel and your poor impressions about the general atmosphere. The complete refurbishment of the hotel will be done this year Kind regards, The Hotel Management
Guest User
Checked in Jan 2023
Solo travelers
0 Reviews
4.0/5
Very Good
Posted on Jan 30, 2023
A nice hotel,rooms are comfortable good choice of food but some of the evening food was only warm as opposed to hot.Rooms were cleaned to a good standard didn't stay in the hotel after evening meal because the entertainment was a bit dated.Hotel now closed for renovation.
Response from Property: Dear Guest, We highly appreciate that you took the time to let us know about your impression of your stay. Kind regards The Hotel Management
Guest User
Checked in Jan 2023
Other
0 Reviews
5.0/5
Outstanding
Posted on Jan 30, 2023
As usual we had a great stay at the Triton Hotel, however, due to the hotel closing for a refurb our usual 14 day stay was split between the Triton and the Siroco hotels. My preference is still the Triton Hotel as there is a bit of a hill to climb to get to the Siroco.
Response from Property: Dear guest, On behalf of the entire team that makes up the Hotel Tritón, we sincerely thank you for your magnificent assessment. It makes us very happy to know that you trust us and we hope to see you again once the hotel reopens its doors after the expected renovation. Warm regards, Management Team Best Tritón
Guest User
Checked in Jan 2023
Other
0 Reviews
5.0/5
Outstanding
Posted on Jan 30, 2023
Wonderful location right on the beach and promenade. The hotel provides very spacious comfortable rooms with terrace with sea views cleaned to a high standard. You can ask for a quiet room. Lovely swimming pool and pool area. Buffet food was fresh varied and enjoyable. Excellent service all round. Can't fault it. Best hotel ever! Will definitely go back.
Response from Property: Dear guest, We are very happy to receive your positive words about your stay at the hotel. We are pleased to know that you have enjoyed both the hotel and the location and we will be delighted to welcome you next season when the hotel reopens its doors. We have many changes and surprises to show you! Kind regards, Management Team Best Tritón.
Guest User
Checked in Jan 2023
Other
0 Reviews
4.0/5
Very Good
Posted on Jan 30, 2023
this is the hotel of choice when visiting the Costa del Sol. My wife and I visit at least twice a year. We even have a favourite room (305) which we always ask for and the hotel,so far,always gives us. The standards of cleanliness are generally high, the quality of the buffet meals is also high and the choices are exceptional. The label cards on the buffet could be more prominent - many eldery clients with poor eyesight cant read them properly. The staff are invariably friendly and always help me with my hesitant Spanish. The hotel is closing 18th October until June/July 2023. Hopefully this will allow refurbishment of much of the carpeting in public corridors, particularly on the 3rd floor. The capacity of the lifts (maximum 4 adults) needs to be looked at as it is inadequate at the beginning and end of meal times - I do accept that this would be difficult and costly to put right. I'm not sure that the show cooking in the restauraunt is worthwhile doing. It is difficult to have both the main items and the vegetables ready at the same time, leading to waits to receive the whole meal together. In my humble opinion, show cooking is not worth doing. We'll be back next year after you reopen. Best wishes, Alan Mackie
Response from Property: Dear Alan, We thank you for the trust placed in us by choosing us every year you spend your holidays in Benalmádena. We are glad to know that this year we have also been able to satisfy your needs and we hope to see you again next season to continue surprising you and offering you magnificent experiences. Warm regards, Management Team Best Tritón.
Guest User
Checked in Jan 2023
Other
0 Reviews
3.0/5
Posted on Jan 30, 2023
Nice room and view of the pool the Wi-Fi in room very poor had to go elsewhere to do things on phone The food was ok like a Friday if u don’t like seafood not much on offer friendly staff the pool area was excellent great activities each day
Response from Property: Dear Mr. Wolves, Many thanks for your feedback, for us is very important to know guests' impressions about all the services at the hotel. We are sorry to see that, unfortunately, we could not fully meet your expectations. We hope to have the opportunity to welcome you again next season to prove you that we can offer you a wonderful vacation. Kind regards, Management Team Best Tritón.
Guest User
Checked in Jan 2023
Friends
0 Reviews
5.0/5
Outstanding
Posted on Jan 30, 2023
Hi I stayed at the Triton benalmadena last week being the 29/09/22 to 04/10/22 room 106. Booked in the name of Newman and my name Wells. I left my apple air pods in the room or by the pool. I wondered if they had been handed in. If so I can get a friend to pick up. I sent a email but have had no reply. Many thanks
Response from Property: Dear guest, Thank you for getting in touch with us. We hope that your holidays at Hotel Tritón have been pleasant. Regarding your airpods, we have spoken with our housekeeper and with the hotel reception to see if they had been found in your room or in any common area of the hotel and unfortunately this has not been the case. We are very sorry for the inconvenience suffered and we hope to have the pleasure of welcoming you again. Kind regards, Management Team Best Tritón.
Gordon
Checked in Oct 2022
Other
5.0/5
Outstanding
Posted on Oct 1, 2022
No complaints regards hotel except entertainment which was very poor and people were going out to look for this at other hotels and bars