Grand Base Beppu Reviews

This hotel is unmanned, which doesn't matter. The key is that there is no elevator!!! Our room is on the second floor. The suitcase weighs 30kg. I broke my waist from lifting it up and down. There are no curtains in the room. They are not installed! The room is bright from 5 o'clock! There are only houses around, no restaurants or convenience stores. The nearest convenience store is far away, and it is empty in the morning and evening. You can't buy rice balls or anything. It is also very far from the station. The road back from the station is a bumpy road. It's okay if you don't take the luggage, but the suitcase can't be dragged at all. It's a nightmare experience.

It was my first time using the service and I was confused at the entrance and check-in, but I was glad that support was available right away. I wanted to clean the bathroom because it wasn't well-maintained, but I wish I had cleaning tools (though foreigners probably wouldn't do that). I was concerned about trash in the drawers and dust in the crevices of the bed. Overall, I think the location is good and the building is new and clean.

very bad! The only thing for sure is the facilities, but don't let the photos fool you. Since there is no elevator and you have to carry large luggage up and down the stairs, guests with luggage need to think twice. The toilet and bathroom are separate, but the ventilation is very poor! In addition, there is no replacement service because there is no front desk staff or cleaning staff. It is not friendly enough for travelers, even if they want to store their luggage! So I wouldn't recommend it to anyone else. The most speechless thing is that when you get to the hotel, you can't enter because you don't have the correct check-in password. It's really unimaginable!

There is thick dust stuck on the hair dryer. Hygiene and cleaning need to be strengthened.

The room is large, a suite, very comfortable and suitable for families. It is unattended, with automated access control and self-service check-in, which may not be convenient if you are coming to Japan for the first time or are an elderly person.

非常好的體驗

The hotel is not too far from JR Beppu Station. It is within a 10-minute walk. It is fully self-service check-in and there is no hotel attendant. Remember to contact the hotel before checking in to obtain the gate password and check-in number.

I downloaded the PDF sent to me when I made the reservation, but I couldn't open it. I wasn't given the passcode for check-in, so I called to inquire. The passcode input device in my room didn't show up, so I was unable to enter for a while, which was problematic. But the person in the next room told me, and when I pressed it firmly it responded, so I was able to enter. The dust filter in the washing machine hadn't been cleaned and was full of dust. These were some of the issues, but other than that the facilities were good, the room was spacious, and I had a comfortable stay. It was within walking distance of the station and downtown, there were many wonderful hot springs nearby, and it was a quiet place at night, so it was great.

The second stop of the Kitakyushu trip in Japan was to the Grand Base Beppu Hotel in Beppu. The hotel is about 700m from Beppu Station, within walking distance. The hotel is an apartment-type hotel with a full set of kitchen equipment, washing machine, etc. The room is large and has three beds, two large and one small, which can accommodate 5 people. The toiletries are very simple, only towels and toothbrushes. The most important thing to mention is that this is a hotel with completely self-service check-in and check-out. There is no waiter in sight, and the door is closed. You can only enter through a password, and the self-service check-in window (a video interactive screen ) is located inside. The most critical question is, if I book the hotel on Ctrip, I should be given (received) an access code and check-in registration, and then get a room password after successful registration. However, Ctrip never gave me any password, instructions or prompts (email/text message). It wasn't until I arrived at the door that I realized this was a fully self-service hotel. After carefully reading the instructions in English and Japanese at the door, I found out whether I needed to register and left my contact number. Being rogue, I had no choice but to initiate an international call to contact the hotel (by the way, it would be really annoying if you don’t understand Japanese or English). After entering, I obtained the access code and communicated the check-in method after entering, and obtained the registration code. After waiting for two calls totaling nearly half an hour (costing an additional fee of nearly RMB 30 yuan), I finally completed the check-in of two rooms. If you encounter such a situation, it is entirely Ctrip’s responsibility!

Flott og komfortabel leilighet. Gangavstand til det meste i Beppu.

My family of five stayed here. We had a very relaxing time. We made some great memories. If I had to complain about one thing, it would be the smell of the toilet. Thank you.

The room is spacious, well-equipped, and the service is thoughtful. The washbasin was probably not cleaned by the previous tenant, but it does not affect the overall

・There is only one parking lot, so it is first come, first served. ・I was supposed to be contacted the day before or on the day of check-in, but I didn't receive any information about how to check in. I called on the day of check-in, but I didn't receive any information even after waiting 3 hours. I called again about the inn and finally received a call. The room looked clean at first glance, but the air purifier was extremely dirty. I contacted them to request cleaning and told them the date and time they could clean, and they said they would check with the cleaning company and contact me again. The cleaning company came suddenly the next morning without any contact, and after ringing the doorbell, they unlocked the door and opened it, probably because they thought I was not at home. I was changing my child's diaper, so they were late in responding, but I was very surprised. The company said that they had come to clean at a time specified by the management company, but I didn't think they would come because I hadn't contacted them after making an inquiry. They took the air purifier out of the room and cleaned it, but I was left feeling uneasy. ・If you are staying multiple nights, if you leave your trash in front of the door in the morning, they will collect it and put a new trash bag on the doorknob. ・The water pressure in the shower was strong. ・The laundry detergent was powdered. ・There was a *****tore open until midnight, a 24-hour coin laundry, and a convenience store about a 2-minute walk away, which was convenient.

The hotel said they would email me the access code by the morning of the day, but I didn't receive the email even an hour before check-in, so I had to contact the hotel myself and finally found out the access code. I hope this doesn't happen again. I think they should have contacted me to confirm before taking any action.