Ibis Birmingham Bordesley Circus Reviews
Ibis Birmingham Bordesley Circus
1 Bordesley Park Rd, Bordesley, Birmingham, United KingdomView Hotel Details
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1 night
Ibis Birmingham Bordesley Circus Guest Reviews
3.8/5
Good
40 Reviews
Verified reviewsLocation3.9
Amenities3.8
Service3.8
Cleanliness3.8
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All Reviews(40)
Positive reviews(29)
Negative reviews(11)
Guest User
Double Room
Checked in May 2022
Family
1 Reviews
Posted on May 24, 2022
Cleaning very bad sink dirty
Response from Property: Dear Guest,Thank you for leaving a review, we apologise that your experience was less than ideal. At Ibis you should always find your room to be clean and I was most surprised and disappointed to read that this was not your experience. I assure you that the shortfalls in cleanliness you have described are not at all typical. In view of your comments, expected standards have been reiterated to all housekeeping staff.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future!Kind Regards,Mihaela DihonovaHotel manager
Hussain
Checked in Aug 2022
Family
Outstanding
Posted on Aug 30, 2022
It was very convenient & close to where I needed to be for the event I was attending at.
David
Checked in May 2022
Other
Posted on May 22, 2022
Very dissapointing definetely wont be going too this particular ibis again.Hidden charges like paying a parking fee of 16.00 for two cars.Having room changed from what i was expecting.So dissapointing didnt even stay the one night booked.Luckily freinds put us up at their house.
Stephen
Checked in Apr 2022
Business travelers
Posted on Apr 28, 2022
Noisy, not the best if your trying to work early evening.
And again noisy at night. Lots of doors banging and raised voices.
Where possible, I won’t stay here again.
david
Checked in Apr 2022
Other
Outstanding
Posted on Apr 26, 2022
hotel was ideal for me and my grandson, right next to st andrews football ground, hotel was nice and quiet, and the staff were nice and polite, will be back again.
Mohammad
Checked in Apr 2022
Other
Posted on Apr 19, 2022
Bed had hairs all over it, bathroom door doesn't close, dirty towels. Dust was all over the place. I didn't complain as it is a low budget hotel and the cleaners are not expected to clean properly. I had to clean myself. There were escorts on my floor so i could hear loud moaning noises, and customers coming in and out of the rooms. I did get warned about this that Ibis hotel keep a blind eye on these things but i chose to ignore it.
Andy
Checked in Apr 2022
Business travelers
Posted on Apr 13, 2022
Poor guy working between 5pm & 7:30 was all on his own on reception, bar, food orders & serving even taking room service to the rooms. Not enough staff when it was really busy. Queues of people checking in & at the bar waiting for food & drink
Verified traveler
Checked in Mar 2022
Other
Very Good
Posted on Mar 25, 2022
Very friendly and helpful receptionist who helped us sort out room service.
I did find a couple of the evening food items not to my liking but that’s a personal thing and not a hotel thing.
Room clean and comfortable. Basic as we were only having a one night stay.
Breakfast is self service and plenty available. All the staff were very helpful and friendly.
Would happily stay again for a short break
Aisha
Checked in Mar 2022
Friends
Posted on Mar 15, 2022
The room was tidy but not cleaned properly as there were chips on the table n around the kettle
so it questions was the room cleaned thoroughly , No it can’t be !!
I slept on a dirty bed , shower room nor clean etc ??
Eddie
Checked in Feb 2022
Business travelers
Posted on Feb 17, 2022
Turned up to the first room and it hadn’t been cleaned, the 2nd room there were peoples stuff in the room then finally got into the 3rd room, we then went down for something to eat and was told there was a 45 minute wait for food, we got to the bar at 6.45 and ordered food at 7.15, we ended up getting our food at 8.45, there were only 2 people covering reception, bar and kitchin it was a nightmare
Richard
Checked in Dec 2021
Other
Very Good
Posted on Dec 5, 2021
Hello. Booked for 2 nights to be close to Uni.
Check in was quick and the lady was very polite. Room was spot on. No issues. Bit of noise at night from the occasional door shutting. Shower was spot on in bathroom.
I had an evening tea in the restaurant. Very nice and good value. All staff I encountered were very nice. A nice stay with no real issues!
Lee
Checked in Nov 2021
Other
Outstanding
Posted on Nov 25, 2021
Great hotel. Free secure parking a bonus. 20 minute walk to bullring. Rooms very clean and breakfast good.
Jacqueline
Checked in Nov 2021
Business travelers
Outstanding
Posted on Nov 21, 2021
For a budget priced room the stay was really good. Parking was easy. Staff were friendly and efficient. Good location. Breakfast was good too
Would stay again
Jean
Checked in Oct 2021
Family
Posted on Oct 25, 2021
The bathroom door would not shut properly, the room was too hot, even tho the heating didn’t appear to be on. Couldn’t open the window because of traffic noise. Location ideal for getting to the stadium but actually located on a roundabout! I chose to have cooked breakfast and the Saturday one was fine. Not so with the Sunday! Only veggie options were toast,hash browns and tomatoes. Asked for veggie sausages which eventually arrived half an hour later!! In the interim baked beans arrived and although bubbling on the edges, hadn’t been warmed through, so were more or less cold!
Kayleigh
Checked in Oct 2021
Family
Posted on Oct 11, 2021
Looks ok to the eye BUT, the bed and pillows are sooo hard! In so much pain with back and shoulders hurting. Worst bed I've ever slept in. Breakfast was a shambles, buffet style, but food cold and been sat out for ages. No hot drink machine working. Finally a small in room kettle was plugged in.
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