Hotel Collingwood, Sure Hotel Collection by Best Western Reviews

This was awful. We booked a double room, which was clearly described as a room with a double bed, however we found 2 single beds with 2 sets of single bedding. The hotel had no additional rooms they could move us to, and did not even provide one double duvet so we could attempt to sleep together. They said the beds could be pushed together, however, the beds were on wheels and moved apart as soon as they were pushed together

Nice service

We had a great stay at Hotel Collingwood in Bournemouth, the room was spacious and very clean . The staff could not do enough for you from the start of our visit to the finish. The food Was very good with a great breakfast and very close to the sea front, about a five minute walk , we would recommend this hotel and will differently return

Our stay at Hotel Collingwood was simply outstanding! From the moment we arrived, the reception staff made us feel incredibly welcome with their warm and professional service. They were always on hand to help, and ensuring our stay was as comfortable as possible. The room we stayed in was nothing short of amazing – spacious, impeccably clean, and stylishly decorated. The bed was wonderfully comfortable. We enjoyed the fantastic indoor pool area and jacuzzi which has a relaxing atmosphere. Breakfast was another highlight. The selection was vast, offering both hot and cold options, and everything was cooked to perfection. Whether you prefer a hearty full English or something lighter, it was clear the kitchen staff take great pride in their food. Overall, Hotel Collinwood exceeded all our expectations, and we can’t wait to return!

Stayed one night,enroute to Weymouth Bay. Nice,large room,very warm,but once windows were open,it was fine.We found a fan in the wardrobe,on our departure dayThe toiletries in the ensuite were luxurious and had a lovely smell. The young staff on reception at check in and check out,weren't very animated or friendly. This was a shame as the staff in the breakfast room the next morning were lovely and the food was hot and tasty.Also the girl on the bar on the evening was pleasant and was singing along to the background music. Free parking round the back as we booked direct. Not too far from the front. All in all,a nice stay.

We stayed here for four nights. The hotel was clean and comfortable. We had a nice bedroom with a large comfy bed, a good size ensuite with an excellent large shower. The food was good with plenty of choice. All the staff were friendly and helpful. We had an issue with the room booking, which was sorted out very quickly. The negative points we found were that we didn't like the idea of self-service drinks machine and do your own toast at breakfast. Also, in the bedroom, there is a lack of drawer space

Staying over for business decided to try the Restaurant for dinner absolutely fantastic quite nice atmosphere when you’re dining alone staff were amazingly friendly and the food was excellent really goodchoice. Nice to see they allow dogs with their owners to eat in the outside bar area.

We stayed at the Collingwood 4 night with our little chihuahua Bobbie. The hotel is well place to visit Bournemouth. Staff are excellent if we return to Bournemouth we would stay again there are plenty of places to eat around the hotel Italian , Indian , Chinese , Pub 3 minutes walk and a fish & chip shop next to the pub. Hotel bar was great to nice atmosphere staff great too. Room was a little warm there is a fan in the room just a little noisy during the night. That would not put us off staying again. Also EV charging in the car park as we use our Ev to drive for Liverpool to Bournemouth and back yes in an electric car. So the charging at the hotel was useful after trips out.

We had a very enjoyable stay at the Collingwood, there were 7 of us. We have stayed in Bournemouth over the last 50 years and can honestly say this is the best hotel we have stayed in. The rooms and decor were of a very high standard. The food was amazing and the staff were very welcoming and lovely. The spa was very relaxing and the massage and facial were something else. The position of the hotel is ideal as 2 of our party are less mobile. wouldn't hesitate to recommend to anyone.

Stayed for 2 nights August 2024 Staff very welcoming and friendly Very good choice of food on the menu Food presented beautifully in the restaurant and lounge bar Had a solo singer performing on the Saturday evening also very good Lovely pool and sauna

Had my 60th birthday party here with family and friends in garden. Venue lovely. Staff friendly and very helpful. BBQ food was delicious and the drinks flowing. A big thanks to Marcin for making this possible. Had a wonderful time and so did all my guests.

The bar is really modern and nice. We upgraded our room for some extra space and it was lovely. Stayed here with husband whilst attending Oktoberfest and it was such a lovely hotel. We normally stay at the Hilton but to be completely honest, these rooms were less tired and well kept in comparison. It felt very very clean. The car park is ideal and no extra charge too which is a bonus. The bar is lovely and modern. Would definitely stay again! The price was half what the Hilton charge too. We didn’t even have breakfast or use the spa.. so can only imagine the trip would have been even better if we did as it looked great.

I booked to stay here last minute as I was going to a gig and the weather was awful. I’m so glad I stayed. Perfect little hotel so close to the centre. I felt very safe and welcome being a lone female traveller. I had an upgraded room from a single to double, very clean and newly renovated bathroom. Staff very friendly. Free parking if you book directly. I’ll definitely stay again.

A fantastic hotel. The staff were so friendly and helpful and in this day and age of terrible service being the norm, it was absolutely faith-restoring to be treated so well and with smiles all round. They should be the flagship for customer service throughout the UK. Clean, bang up to date rooms, clean behind the scenes corridors (a rarity), great food and drink and just all round spot on. I also wasn’t well whilst I was there and the staff couldn’t do enough to help me. I felt really well looked after and safe there. Thank you Hotel Collingwood!