Courtyard by Marriott San Jose Campbell Reviews

Very cost-effective

We requested for pillows and when the worker came to our room, he did not knock, he used his card key to open the door. Good thing we had the dead bolt locked otherwise he’ll probably just walked in. That was very unprofessional and we felt that our privacy was violated.

I enjoyed the room. The bed was very comfortable. I would have liked to have had a microwave oven in the room.

Breakfast was available. Would've also liked if the food service was available for dinner too.

We had a two week stay. Problems at the front desk. Staff generally was hit and miss. It took 30 minutes to check out as they (without authority) checked us out at 5:30 AM the morning we left & then we were locked out of our room by the system! The front desk new-hire on 1/3/24 was wonderful. Housekeeping below par (dirty windows, didn't empty trash, etc). General lacking in hotel management supervision.

We enjoy staying at the courtyard by Marriott in Campbell Calif. When visiting family. It’s very clean, the rooms are clean. The beds are comfortable, we like the availability of the covered parking, also its within reasonable distance to local shops, grocery stores etc.

The rooms were nice but the breakfast was not very good. We ordered the farm stand, it should have been great but unfortunately the rice and quinoa were cold. The hotel itself was very nice. Have breakfast somewhere else

We had a lovely nights stay. Loved the shower and the size of the room!

The amenities in the room were less than acceptable. The coffee was extremely stale and tasted terrible. This is a lovely facility; rethinking the options for coffee and tea in the room is my only critique.

The hotel was nice. We just stayed one night and you could hear the cars going by pretty loudly. That was the only thing we didn’t like. Also didn’t realize we were going to have to pay $15.00 to park our car.

Staff at front desk and food area were very kind and welcoming. Hotel staff as easy to find.

Beds were extremely comfortable. Rooms were spacious and had many amenities that I appreciated.

I’ve tried on at least 3 occasions to correct my reservation. I was told I would receive a refund by sept 21 and now have had to go through 2 other ******* agents who still have not resolved the situation. I’ll never use ******* again nor will I recommend them.

The place itself is real nice, need better food choices, access to the pool passing the gym/workout room has no back entrance to pool, keycard doesn't work, you need to go pass the front desk, out the double doors to the left public view access. I think it would be better to have the back door lock fixed for the guests could use their keycard to enter the pool, its totally inconvenience for guests having them go all the way around, especially after a hard workout, we need to get into the jacuzzi to unwind. Another issue, there should be microwaves in each room, there's only 1 microwave which is in the market place, passing again the front desk totally not convenient at all. At check out, there's only 3 luggage carriers that guest can use upon checkout, I think there should be at least 10 since there's lots of rooms being used. I was ready to checkout and had to wait 1/2 hr, not convenient if i have a taxi, uber, etc.etc plane to catch, not cool. It will make me miss my flight? Parking is great, next bldg over, but the cost per night should be waived since we are Marriott members and/or a guest at the Marriott Courtyard. Other than that the place is superb, relaxing, quiet perfect location as well. Just minor details that stood out for me and others in my party as well.