Solymar Condos

Solymar Condos Reviews

Solymar Condos

Boulevard Kukulkán km 18.7 Condominio Solymar, Cancun, MexicoView Hotel Details
Solymar Condos
Solymar CondosSolymar CondosSolymar Condos
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1 night

Solymar Condos Guest Reviews

3/5
104 Reviews
Verified reviews
Location3.1
Amenities3.0
Service3.0
Cleanliness3.0
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All Reviews(104)
Positive reviews(49)
Reviews with photos/video(1)
Negative reviews(55)
Guest User
Standard Triple Room
Checked in Apr 2024
Family
1 Reviews
2.0/5
Posted on Apr 18, 2024
The staff are arrogant ******, a fat ass reluctantly charging you for breakfast, the layout of the rooms almost means that they have to give you a map so you don't get lost, in the room they only give you a towel, the bathroom is one of the most screwed up I've ever seen. seen and the nastiest and most disrespectful people you can imagine staying in this hotel. horrible I won't return.
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Grecia081256
Standard
Checked in Jun 2023
Friends
5 Reviews
5.0/5
Outstanding
Posted on Jul 5, 2023
Very comfortable and clean, close to the airport, good service
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Weilutianxia
Standard
Checked in Aug 2023
Business travelers
1 Reviews
3.7/5
Posted on Aug 28, 2023
It can only be said that the price/performance ratio is good.
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Guest User
Standard Room, Lagoon View
Checked in Mar 2022
Couples
3 Reviews
5.0/5
Outstanding
Posted on Jun 15, 2022
Very good
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Dynasty Deann
Checked in Mar 2024
Friends
3.0/5
Posted on Mar 10, 2024
It is the little things that knocked them down. Not having towels for hours. A toilet seat and shower curtain that were too short. A faucet knob that didn't work and a TV that was circa 2005. Unfixed holes in the walls and little mold spots. It was clean and the room was decent. The staff were also very accommodation.
Angela
Checked in Feb 2024
Friends
2.0/5
Posted on Feb 27, 2024
The lady at the front desk and some of the staff were rude and unhelpful. The all inclusive drinks were not good and the tequila tasted like rubbing alcohol. The food was edible but not good either. But if you only want a bed and AC, it will work. I wouldn’t stay here again.
Brent Mitchell
Checked in Feb 2024
Couples
3.0/5
Posted on Feb 16, 2024
This was an ok place to stay on a budget. Staff was friendly and helpful most of the time. The food was sub par. They have buffet style food and most of the time the hot food was cold. I probably wouldn’t stay here again solely because of the food.
Olga
Checked in Feb 2024
Other
1.0/5
Posted on Feb 20, 2024
Worst hotel I’ve ever stayed at. Room was dirty, TV didn’t work. Management was awful.
Vincent
Checked in Nov 2023
Other
3.0/5
Posted on Nov 18, 2023
To many stairs. It was supposed to be all inclusive but my reservation got screwed up and management would not make it right. The room I reserved was leaking water and got put n a smaller room at no reduced rate if I can hep it I will not stay there again.
Roop
Checked in Nov 2023
Family
1.0/5
Posted on Nov 9, 2023
The Room what ******* mention online was not available, hotel staff said ******* always lie and you will get very basic rooms, no hot water and coffee machine, no iron, no kitchen, not even towel and toilet paper, if you ask for anything staff said talk to *******, you don’t have anything included.it’s better to book directly with hotel, ******* lies
Rolando
Checked in Oct 2023
Couples
1.0/5
Posted on Oct 17, 2023
Worst thing in my entire stay was when I saw the so called owner staring at everyone at pool from her balcony entire day, ones I took a drink on plastic cup “out of the bar that’s inside of the pool” and lady came down and screamed yes literally screamed at me from one side of the pool to the other YOU CANT EST OR DRINK INSIDE OF MY POOL!! What don’t you understand!! so I told her if there was a sign then I would have not done it. But she doesn’t know how to control her anger or treat her clients avoid that old lady from 5th floor at all times Very Rude and disrespectful.
K P Kamani KUMARI
Checked in Sep 2023
Family
1.0/5
Posted on Sep 4, 2023
our room has moldy and feels like chocking. overall property is not in good condition. I do not recomend for families who looks for safe clean place to spend vacation.
Valdev
Checked in Aug 2023
Other
1.0/5
Posted on Aug 10, 2023
First i was put into Room 1210 it was dirty with smell of mildew there was mildew in the washroom. Then I got transferred to Ocean view room the next no taps were working i complained to Abel he was excellent and said he will get in touch with plumbing. It was not his fault its the owners responsibility to make sure Maintaince us up to date. Abel was not at fault in anyway
Farman
Checked in Jun 2023
Other
1.0/5
Posted on Jun 13, 2023
******* sold me the booking as all-inclusive resort with pools and beaches instead it was a construction zone and ******* and the resort hasn’t refund me and will not even allow me reach customer service based in US. Ruined my vacation especially because ******* like to scam you for the money. Sells you one thing and gives you another and then customer representatives who are located in developing countries will keep you waiting for hours then hang up on you. Basically telling you to F*** Off. One word for ******* is they are a bunch of SCAMMERS.
Svetlana
Checked in May 2023
Family
5.0/5
Outstanding
Posted on May 2, 2023
The hotel is conveniently located, nearly to the airport, a wonderful beach bar with delicious cocktails and burgers. Good room cleaning and nice staff. Of the minuses - there was no fruit for lunch and dinner