Ibis Styles Carcassonne la Cité

Ibis Styles Carcassonne la Cité Reviews

Ibis Styles Carcassonne la Cité

2 Rue Darius Milhaud, Carcassonne, 11000, FranceView Hotel Details
Ibis Styles Carcassonne la Cité
Ibis Styles Carcassonne la CitéIbis Styles Carcassonne la CitéIbis Styles Carcassonne la Cité
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Ibis Styles Carcassonne la Cité Guest Reviews

4.3/5
Very Good
46 Reviews
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(46)
Positive reviews(39)
Reviews with photos/video(2)
Negative reviews(7)
Guest User
Standard Twin Room
Checked in Jan 2024
Couples
3 Reviews
5.0/5
Outstanding
Posted on Jan 14, 2024
Breakfast was good and I really liked it. When I told them I needed a taxi, they kindly made a reservation right away, and I was able to use a coffee pot in the lobby, which was useful.
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Paul Brown
Standard Double Room
Checked in Mar 2024
Family
11 Reviews
4.7/5
Amazing
Posted on Mar 22, 2024
all good Room light control, insufficient heating
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ANNA MARIA
Standard Double Room
Checked in Sep 2023
Couples
1 Reviews
5.0/5
Outstanding
Posted on Sep 8, 2023
Hotel located in an excellent position for visiting the medieval city.
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jeffreycschow
Standard Twin Room
Checked in May 2024
Couples
137 Reviews
5.0/5
Outstanding
Posted on May 23, 2024
服務优良 设备齐全 清潔整理 邻近景区
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Anonymous User
Standard Room with 1 Double Bed + 2 Single Sofa Beds
Checked in Jul 2024
Family
112 Reviews
5.0/5
Outstanding
Posted on Jul 7, 2024
就在carcassoane城堡的旁邊，步行過去非常方便。酒店的Bar開到晚上2點，有大屏幕在放歐洲盃可以和大家一起看球。
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Guest User
Standard Room with 1 Double Bed + 2 Single Sofa Beds
Checked in Jul 2024
Family
59 Reviews
4.0/5
Very Good
Posted on Sep 6, 2024
一如既往宜必思的品質，精緻小巧
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Guest User
Checked in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 5, 2024
A great location close to the Castle. I went with a friend & felt completely safe walking around in an evening. We had a Castle view room, overlooking the pool. On departure Gail on reception was an amazing help as our airline had made changes.
Guest User
Checked in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 28, 2024
Fabulous 4 night stay here. The ibis styles is only a 5 min walk from the medieval Cité. Tucked away in a quiet street. The breakfast was superb and constantly being restocked. The bed was super comfortable. There are so many little extras at this hotel that we kept finding. We would definitely stay here again if in Carcassonne.
1drwmn1964
Checked in Sep 2024
Couples
3.0/5
Posted on Sep 28, 2024
Stayed here on a group trip. Best parts- close to the fortress ( 15 minute walk) and breakfast. I would not consider this a 4 star hotel. Three is all it gets. The a/c is regulated and gets very warm at night -25 degrees Celsius. The rooms were cute and small, but not very clean. The shower had mold smell and showed it in between the tiles and was impossible to use without getting the entire floor wet. No tissues or cups in the rooms. Very nice lobby with games to play and a nice bar area as well.
Response from Property: Our establishment is actually classified 3* and not 4. Since January 1, 2007, article R.241-30 of the French Energy Code specifies that in premises in which a cooling system (i.e. air conditioning) is installed, it must not be put or maintained in operation only when the interior temperature of the premises exceeds 26°C. However, we have chosen to give our guests the possibility of individually reducing the temperature of their room to 22°C. The Accor Group is committed to reducing its energy consumption and preserving resources in all hotels around the world. Current measures are therefore correlated with the Group's Sustainable Development ambition and strategy. “Every gesture counts” and we thank you for having contributed, through your reasonable use, to the preservation of our resources as well as our planet. Although our rooms are not individually equipped with a courtesy tray, you have a convivial space in the lobby available 24/7 with unlimited tea and coffee, as well as a filtered water fountain. We regret that the cleanliness of your room did not fully meet your expectations, despite all the care that our teams take in preparing each of our rooms. Our teams are available 24/7, do not hesitate to contact them so that we can provide you with a solution to the problem encountered during your stay
Guest User
Checked in Sep 2024
Couples
5.0/5
Outstanding
Posted on Sep 23, 2024
The hotel is situated a few minutes walk away from the La Cite and half an hour walk from the New Town so perfect location. There is a bus stop right outside that takes you to the town and the train station and the lake the other way. Hotel was very clean and well equipped. Buffet breakfast was good once we got the hang of the boiled egg machine. The swimming pool was cleaned every morning and although we only went in once because of the weather it was lovely and warm. The staff were very helpful and spoke far better English than we spoke French. Would definitely recommend staying here for a visit to Carcassone.
Guest User
Checked in Jul 2024
Other
5.0/5
Outstanding
Posted on Jul 4, 2024
The room was a bit worn and the a/c hard to figure out. But that were the only downsides. The hotel is only a few minutes walk from Carcassonne La Cité with free parking. The breakfast was truly wonderful for the type of hotel. The pool was nice, spacious and had a good amount of sunchairs (nothing fancy but a decent hotel pool). The staff were always helpful and friendly. And the premises has it's own cat. Nice hotel that I recommend.
Guest User
Checked in Jun 2023
Couples
5.0/5
Outstanding
Posted on Jun 12, 2023
We've just got back from a lovely stay in the Ibis Styles hotel, Carcassonne. Check-in was quick, friendly, and efficient. Our room (231) was a good size, clean and modern with a great shower. The bed was comfortable and the air conditioning worked well. Before heading out on the short walk up to the Citè for dinner, we had drinks on the hotel's lovely terrace. A beautiful space filled with flowers and the scent of climbing jasmine. The pool area was always clean and well kept with plenty of sun beds and umbrellas - we didn't use the pool but it was well used and enjoyed by other guests. The breakfast buffet had everything you would expect- lovely breads, cheeses, meats, cereals, fresh fruit and yoghurts - all replenished when needed. The freshly squeezed orange juice was great! The breakfast room is bright and airy but we chose to eat breakfast on the terrace. We found all of the staff to be friendly and helpful and wouldn't hesitate to use this lovely hotel again.
Guest User
Checked in Nov 2023
Other
4.0/5
Very Good
Posted on Nov 23, 2023
The hotel is a bit of a trek from the centre of Carcassonne, so a taxi is your best option. The hotel is well appointed, decent beds, sufficient breakfast. A good little bar which stays open late. Good pool with ample sunbeds. Yes, I would recommend.
Guest User
Checked in Oct 2023
Other
5.0/5
Outstanding
Posted on Oct 26, 2023
We travelled around France by rail with 3 children this summer and for our children this hotel was the highlight of their trip! There were lots of little touches that the children absolutely loved such as the giant chess boards in the entrance, the water refill station and the castle themed decorations. We were extremely lucky with our bedroom as we had an outside terrace and could go straight out of our patio doors to access the swimming pool. The swimming pool was wonderful in the August heatwave. The hotel was a bit of a trek from the station by foot so would recommend a taxi or bus if travelling by rail. Otherwise it is a great location. Family rooms are brilliant as they sleep 5 people with a double bed, a set of bunk beds and an extra single bed. We absolutely loved this room. We hadn't planned to eat in the restaurant but we did as we ran out of time to go elsewhere and found the food so good that we then chose to eat there the second night too! Breakfast was good too. Staff were lovely throughout the hotel. We were very impressed with the lack of single use plastic and how environmentally friendly the hotel appeared to be. I definitely recommend this hotel if you have children. My children still talk about it a few months on which is why I thought I'd better add my review now!!
Guest User
Checked in Oct 2023
Other
4.0/5
Very Good
Posted on Oct 26, 2023
Pros: Very clean & very good value. Quiet area. Easy, 10 minute walk to the castle where there are numerous good restaurants. Friendly & obliging staff. Free, unlimited tea & coffee in the reception area. Cons: Breakfast is a bit of a free-for-all with (especially) children touching open breads etc. The actual old town is a good 20 mins walk further on from the castle so @ half an hour in total. No English speaking news channel - would expect at least CNN or BBC World Service in view of multi-national guests.