Grand Plaza Hotel and Congress Centre Reviews

The room was big, clean, and very cozy. The hairdryer was a good brand and didn’t dry my hair. The items in the bathroom are thoughtfully curated. The breakfast was good too. What I especially liked about the hotel was that even though the checkout was at 12 noon the front desk didn’t call me before that to remind me of my check out. I didn’t feel rushed and bothered at all. These things matter to frequent travelers: respect of space and time. Thank you, will be sure to return and recommend this to friends and colleagues!

Excellent hotel. Great service. Close to the cisty centrer

New and modern hotel. Ideally located - within walking distance from both train stations and the central part of the city. There are several good restaurants nearby. What I liked: 1 . Very friendly and helpful staff 2. Spacious room with a great view 3. Comfortable bed and accessories 4 . Delicious and varied breakfast What I didn't like: 1 . From time to time a cracking sound is heard in the ventilation system. The repairman came twice, but found no problems. However, it really ruined my sleep. 2. The gym has very poor equipment and poor ventilation. You must breathe the smell of rubber from the floor. 3. Packing cost - 30 euros per day

Impeccable service, smiling staff always ready to help. Perfect location for visiting the whole city, nothing to say

I really want to share with you about this hotel. Because of a small mistake of mine, that is to say, I miscalculated the time, and then I booked this hotel. Then I discovered that the time was miscalculated 1 minute after the reservation was made. I immediately called the hotel. The people at the hotel received the call and said that they understood and would help me deal with it. I contacted Ctrip again and Ctrip did not actively help me deal with it. Of course, I want to say frankly here that Ctrip did It was very good, but in the end, the two rooms in the hotel I booked cost about ¥3,000 in total and were eaten by the hotel, so I feel that the hotel is bullying guests. Well, it is just a constant truth, so I hope the hotel can Understand the state of our consumers and don’t bully ordinary tourists like us forever.

Unique experience, all exceptional

Very good experience

Very satisfied.

Very friendly and helpful staff, specially the reception staff. Big and very fresh breakfast. Clean rooms with comfortable bed and good size bathroom. Would book this hotel again next time in Ljubjana

This hotel and staff has cracked customer service. From a complimentary upgrade, late check out and lavish buffet breakfast, the location with close accessibility to stations and center makes it a perfect choice. Thanks to Matt who went out of the way to make the experience a great one.

The staff was very helpful and hospitable. They prepared bags with morning snacks since we had an early morning flight. I definitely recommend this hotel.

What a beautiful hotel and the staff is super friendly, great location and everything is so close by, highly recommended!!! *****

Big rooms, new condition. Very helpful staff. Two suggestions: improve quality of coffee at breakfast and upgrade the equipment in the spacious gym space. Round return.

Very clean. Spacious room. Helpful staff. Very good breakfast buffet and high quality restaurant