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服務很好，前台會盡可能地幫助存放行李和解答疑問。前台有提供免費的咖啡和熱水。酒店的窗景是很不錯的，抬頭就能看見雪山。

I don't think this level of hotel is at this price in Chamonix. The staff are kind and the rooms are clean. Wifi doesn't feel stressful. It is a little inconvenient that it is far from the center and there is no shop nearby where ski rental can be done. However, there is no problem because the bus stop is a 1-minute walk away.

We booked at the very last minute, just a few hours before we checked in on the day of our stay via **********. Reasonable price. We checked in on Fri 06Jan2023 and stayed through Sunday 08Jan2023 in room #12. Room #12 is a handicapped room so there was lots of space. On Sunday 08Jan2023 at check out we decided to stay one more night here but needed to switch rooms, our second room was #19, which had a great view. At check in Andrea was extremely helpful, without being asked she told us the bus schedule and marked everything on a map for us. She was very patient with us and answered all of our questions. We also ate at the restaurant at the hotel which was some of the best food we had during our time in Chamonix. The bartender/server Florin was phenomenal - genuinely kind, helpful and overall a wonderful human. He made our experience so good that we stayed the extra night at the hotel. Florin and Andrea made us feel at home, and were so kind. They gave us great advice on what to do in the area. The food at the hotel was amazing, during our stay we tried and LOVED everything. - Steamed mussels, Mussels tomatoes, lemon juice, chili white wine , parsley - Baked local Cheeses, From age des Clarines backed with white wine, served with boiled potatoes, local cured ham, salami, tomatoes and salad/ - Tartiflettes, Potatoes, lardons, onions, reblochon cheese, and cream. Served with a salad. ** Tartiflettes is a dish that originates from this area, so it was nice to try something traditional. It was my favorite from our trip. - Pasta carbonara - Pizza, Piccante, Sausage tomatoes, mozzarella, mix des polvrons, chorizo, hailer de Basslilic This hotel is located outside the downtown area, its easily accessible via a walking path or short bus ride. It has great views and access to outdoor activities. Also less than 5 minute walk to ski/ snowboard lift. Rooms were clean, good storage, comfortable beds, all the usual hotel stuff. But what really sets this place apart is the staff. We are so thankful that we stumbled upon this little gem

Wonderful stay at this hotel which deserves every one of its 4 stars. Very friendly and attentive staff, great breakfasts, spacious and comfortable rooms and the spa really is the cherry on the cake! The hotel is also brilliantly positioned, right at the heart of the town.

We had a beautiful stay, check it was amazing and even though we arrived early they were kind enough to store our bags so we could walk around the town while we waited for check in time. The view from the room was beautiful and the amenities were great! The only downside we had was getting 2 beds but we knew beforehand that it was a possibility. Check out was simple and painless and breakfast was delicious. We would definitely rebook here.

We stayed in Heliopic Hotel during the 3rd week of March 2022. We booked one of the apartments which had plenty of space for our 3 children (9,6,3) The ski shop staff were very helpful on our first day and we were pleasantly surprised by just how close the hotel was to the main street where all the shops, restaurants and bars were located. A special mention must go to Cyrille and all the concierge team who go out of their way to help you get restaurants reservations, taxis, info about ski school or whatever it is that you require. The concierge service is most definitely 5 star. The hotel is clean and well maintained and the lobby is very kid friendly. It is quite unusual that kids are not allowed to use the swimming pool after 2pm. It seems at odds with the other efforts of the hotel to be child friendly. The private shuttle to the slopes is very convenient but we made the mistake of booking ski school and lessons for 9am which meant that we could not use this service as it got us to the slopes around 9 25/ 9 30. It is a much more preferable way of transporting young kids in ski boots with skis/poles etc than the public bus which is extremely busy and packed between 8am and 10am. However the bus stop is very very close to the hotel also. The apartment was very well equiped, very warm and had plenty of storage space to unpack bulky ski layers. It even had a private boot room beneath it.Overall we would definitely stay here again if we return to Chamonix

Recommend this hotel in Xiamuni, Grande, just a few minutes walk from the cable car station on the central street of the town. But the reason I recommend is not the location, it is a rare hotel with good hardware conditions, the service is so decent and attentive. Because the hotel is in the center, many streets in Xiamuni are limited to cars, and many sections are narrow and one-way. I called the hotel yesterday after a few roads were fruitless. The service staff gave me GPS coordinates very clearly and guided me all the way to the hotel's private parking lot. Let the staff pick me up. After arriving, very intimate introduction, chat, when asked if I want to book a local delicious dinner, I said, no need, I want to control the weight... The front desk lady humorously self-deprecating said, oh, how many food you are like us French women, missed! Ask me where I came from when I checked in? Say Beijing is a big city, we have 10,000 people... Knowing that I am going to the SPA and intimately draw a map for me to go back to the room to rest and change clothes. This morning, when the hotel service staff brought me Omelette and coffee, looking at the plate and pull flowers, this is really the most sincere I have ever eaten in the buffet breakfast, I feel that every minute is treated with comfort, this service is the best experience! The hotel decoration style is also my favorite old-fashioned, but it is also bright, dry, with a beautiful terrace to see the snowy mountains.

Great accommodation choice, the wooden house is warm and beautiful, there is a large balcony with mountain views, great views, kitchen, fully equipped, very like the hotel, and stayed for one night.