Unique Suites Hotel Reviews

The best hotel in Charleston Illinois.

Staff was friendly and accommodating. Not downside is our stay was too short! Thank you! Really comfortable beds!!

Recommend- I would stay again. Front desk agent friendly. Older hotel but clean. Bed not comfy it sank in. Overall good for price.

We had a show in one of the banquet rooms for two days and our staff also stay there. I am usually underwhelmed by hotel catering but the Brickhouse restaurant which catered it was fantastic all our customers loved the food. The facilities were clean and perfect for what we were doing. heather our server for both days was one of the best servers we’ve had anywhere in the country she took care of not only us but our customers. overall the really nice trip unique knocked it out of the park

everything worked like you would expect it to be working very professional clean well-run organization property

We stayed just one night for our granddaughters VBall game. The hotel was within one mile of the University. We loved the Brick House Bar and Restaurant The food was really good. Service was great. The room was clean , but I think they may need to invest in some mattresses.

A gidden gem! Pleasantly surprised. Very comfortable bed.

I thought the place was very clean and the staff that I met was very nice. I did not like that there was no fan in the bathroom. When bathrooms have fans it is a lot nicer to be able to dry off after a shower. Since the fan will take in the steam.

Visiting daughter for Family Weekend. Room was simple and all we needed. Nice restaurant and out door patio area. Enjoyed sitting around the fire pit and visiting.

I loved the pool! I love the restaurant and the drinks! But we needed regular face towels in the room and not those mid size towels

The staff was so friendly. I'm disable and they had us on the 2nd floor at first and they cleaned a ground floor room for me. The lobby and restaurant was clean and beautiful. The only thing that I had a problem with is the bed is too hard. But overall I would stay there again and recommend it to my family and friends.

My hotel room was very clean and it looked like it was recently remodeled

The rooms were nice, pretty clean and comfortable. I told them 4 people and they gave us 3 towels. And the coffee maker was very stained. Which was okay because they had coffee in the dining room. The landscape outside was very welcoming.

We asked for a ground level room about to months in advance and when we checked in we were told all they had was upstairs I can not do stairs I have a bad knee the guy was taking no for in answer we all most left and we got a lower level room it did not have a phone in the room so when we we’re running out of towels we had to go to the front desk very late at night to get things the outlets did not work all except for one or to when my son checked out the morning we left there were about to or three people in the office totally ignoring me I waited for about 10 minutes and then I went to ask someone for help about checking out she was not trained on the desk so then I had to wait another 15 minutes and then I asked for a receipt I booked through ******* and I was told that they could not give me a receipt because I booked through ******* so I did not get one you are better off staying somewhere else unique suites NEAVER AGAIN!