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Hilton Garden Inn Buffalo Airport Guest Reviews
4.4/5
Very Good
104 Reviews
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Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.4
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All Reviews(104)
Positive reviews(96)
Reviews with photos/video(2)
Negative reviews(8)
Anonymous User
King Room With Mobility Accessible Bathtub
Checked in Jan 2024
Solo travelers
5 Reviews
5.0/5
Outstanding
Posted on Jan 7, 2024
Perfect stay reasonable rate clean comfortable convenient everyone was very pleasant and helpful
Booked a night at this hotel and we were given a room on a floor full of kids that kept running and screaming in corridors like no tomorrow. Woke us up several times in the middle of the night.
Hotel amenities are pretty dated.
Catherine
Checked in Jan 2024
Family
2.0/5
Posted on Jan 24, 2024
If you are Canadian be careful with leaving your car here.. This hotel will inflate the cost of parking...I had 3 debits to my account concerning parking and two credits -with the net result being that my parking was inflated in cost. Irritating...
Also some staff do not like driving you to the airport at 3:30 in the morning and it shows...
The hotel itself is nice but...I dont think I will be back.
Amy
Checked in Jan 2024
Other
1.0/5
Posted on Jan 8, 2024
Once you get past the lobby, the rest of the hotel that we encountered was in poor shape. Peeling paint, dirty, scratches on the tables, messes, carpets lifting up causing trip hazards. For almost $200 a night and being a big name hotel, I expected it to be in good shape.
Andrei
Checked in Jan 2024
Family
4.0/5
Very Good
Posted on Jan 7, 2024
The staff was great, overall a goood experience. We did not use the gym or the pool and the dinner menu was so so. The breakfast options were really good. Bed was too soft and uncomfortable but the room was in good shape and more than what we could ask for. We would go there again for sure.
Louise
Checked in Feb 2024
Family
5.0/5
Outstanding
Posted on Feb 27, 2024
Pool was a bit cold but once in was ok , told it was 85 but didn’t feel like that
Debra
Checked in Feb 2024
Other
5.0/5
Outstanding
Posted on Feb 18, 2024
Check in and check out we’re very easy.
Room was immaculate and comfortable.
WINONA
Checked in Dec 2023
Business travelers
5.0/5
Outstanding
Posted on Dec 11, 2023
Great room size. The sleeping area was in a separate area, 2 TVs large were available in in room. I only wish there was a door for the bedroom area for additional privacy. Great room size.
Tama
Checked in Nov 2023
Family
3.0/5
Posted on Nov 28, 2023
Water in shower tepid at best.
Pool was not clean - went first thing in the AM to swim and chose not to.
Thomas
Checked in Nov 2023
Other
3.0/5
Posted on Nov 27, 2023
The worst Hilton garden you’ll find. First room I was given had hairs all through the bed. Next room had a lukewarm/chilly shower, although I didn’t change rooms again. The room was clean enough, but the furniture was beat up, and the shower and shower head look like they’ve been there since 1985. The hallways were rough and the carpets are coming up to the point they are tripping hazards. If you booked a motel 6 and got this you’d be satisfied. If you booked a Hilton garden expecting a Hilton garden you’ll be disappointed.
Steve
Checked in Nov 2023
Friends
5.0/5
Outstanding
Posted on Nov 26, 2023
Awesome property. Will use again when i come back. Easily found and entry is easy. Excellent staff, super nice. Room was clean, pretty good size room as well, i was by the elevator and heard nobody on a bills game night.
Mohammad Mehedi
Checked in Nov 2023
Business travelers
5.0/5
Outstanding
Posted on Nov 20, 2023
During my 3 days busy schedule in Buffalo I enjoyed every moment at Hilton Garden Inn. Receiption, dining, cute bar everything is awesome. I got a fantastic room.
I am sure I will staty here in my next trip.
Lawrence
Checked in Nov 2023
Couples
5.0/5
Outstanding
Posted on Nov 23, 2023
Location very convient
Staff very friendly
Restaurant dinner quite good
Will use pool next visit