Garden Hotel Reviews
Garden Hotel
No.47 Zouma Street, Chengdu, ChinaView Hotel Details
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1 night
Garden Hotel Guest Reviews
4.5/5
Great
600 Reviews
Verified reviewsLocation4.5
Amenities4.3
Service4.6
Cleanliness4.5
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All Reviews(600)
Positive reviews(567)
Reviews with photos/video(70)
Easy to get around(80)
Friendly front desk staff(54)
Classy environment(39)
Convenient for shopping(19)
Many dining options(17)
Average sound insulation(16)
Close to metro(15)
Would stay again(12)
Negative reviews(33)
Canghailaojing
Garden Queen Room
Checked in Apr 2024
Couples
12 Reviews
Outstanding
Posted on Apr 23, 2024
服務周到、衞生乾淨整潔、
環境優雅舒適！
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Guest User
Garden Queen Room
Checked in Apr 2024
Couples
6 Reviews
Posted on Apr 19, 2024
First, when I checked in, the lady at the front desk said I didn't have a reservation. I said I had booked on Ctrip. I took out the order, but she still insisted that I didn't have a reservation. Later, another receptionist helped her check that there was a reservation, and then she saw my order. When I entered the room, the whole room smelled musty. Especially when the air conditioner was turned on, there was a sour smell. It was obvious that it hadn't been cleaned for a long time. And the air conditioner didn't cool down. It was so hot at night that I couldn't sleep. And the noise was huge. It was the worst hotel I've ever stayed in.
Original TextTranslated by Google
Response from Property: Dear guest, we sincerely apologize for bringing you a bad check-in experience. Regarding the booking issues you mentioned, Xiaohua has fed them back to the relevant departments and made rectifications; regarding the room issues you mentioned, I hope you can raise them with us in time next time and give us a chance to serve you. We can You will be moved to another room. If you have any problems with facilities and equipment during your stay, you can call the waiter at any time and Xiaohua will be on call 24 hours a day to solve the problem for you. If you have any better suggestions to help Xiaohua improve, please call Xiaohua at any time. Xiaohua will be happy to serve you and look forward to your visit again!
Guest User
Garden Twin Room
Checked in Apr 2024
Other
2 Reviews
Outstanding
Posted on Apr 27, 2024
乾淨衞生，服務周到！
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Guest User
Superior Double Room
Checked in Apr 2024
Family
3 Reviews
Amazing
Posted on Apr 18, 2024
房間裏面乾淨，原來以為老店感覺衹能湊合湊合。沒想到酒店設備是老了點，但是屋裡麪挺乾淨，而且沒有那種老店各種異味。服務挺好。
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Guest User
Garden Queen Room
Checked in Apr 2024
Solo travelers
8 Reviews
Outstanding
Posted on Apr 15, 2024
設施：齊全
衞生：滿意
環境：安靜
服務：滿意
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Guest User
Garden Twin Room
Checked in Apr 2024
Friends
2 Reviews
Outstanding
Posted on Apr 14, 2024
房間很好，服務很滿意。
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Guest User
Garden Queen Room
Checked in Apr 2024
Friends
2 Reviews
Very Good
Posted on Apr 20, 2024
The hotel is very close to Chunxi Road, Taikoo Li and the subway station. It is especially suitable for shopping at night. You can continue to stay in Chengdu in the future. It would be better to add a clothesline to the room.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! At the same time, we are very grateful for your valuable suggestions. Xiaohua has fed back your suggestions to the relevant departments. I'm glad that Xiaohua can bring you a wonderful time during your trip, and we look forward to visiting again!
Guest User
Garden Twin Room
Checked in Apr 2024
Business travelers
99 Reviews
Outstanding
Posted on Apr 13, 2024
酒店服務很貼心
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Guest User
Garden Twin Room
Checked in Apr 2024
Family
10 Reviews
Great
Posted on Apr 22, 2024
AC not work. Only give fan. Near shopping district and MRT.
Response from Property: Dear guest: Hello, thank you for checking in and taking the time to share your stay experience with us. We apologize for not providing you with a perfect check-in experience. We have immediately made improvements to the air conditioning issue you mentioned, and we believe that Xiaohua will be more meticulous in serving guests in the future. Looking forward to your next stay.
Guest User
Garden Twin Room
Checked in Apr 2024
Business travelers
85 Reviews
Outstanding
Posted on Apr 18, 2024
不錯，物有所值
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Guest User
Garden Twin Room
Checked in Apr 2024
Other
6 Reviews
Amazing
Posted on Apr 16, 2024
This time when I went to Chengdu, I spent a lot of time choosing a hotel. Finally, I found the Garden Hotel near the provincial government, which is suitable for me and has a high cost performance. The hotel is in the best location, only a few hundred meters away from Taikoo Li and Chunxi Road subway stations, and the airport bus is less than ten minutes' walk away. The service is even better, standard and normative. The hygiene is also in place, and the bedding is very comfortable. If there is anything that needs to be improved, it is that the shower faucet in the bathroom is a little loose, but it can be solved. Next time I go to Chengdu, I will definitely choose this place.
Original TextTranslated by Google
6/7
Response from Property: Dear guests: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time during your trip. Your praise has given Xiaohua great encouragement and is also the driving force for our progress. At the same time, thank you very much for your valuable suggestions. We have made improvements in time. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! You are welcome to come back and experience it again.
Sanfutianchibushangbingxigua
Garden Twin Room
Checked in Apr 2024
Family
3 Reviews
Good
Posted on Apr 11, 2024
The hotel rooms are a bit old~ The lobby looks nice, but the rooms are small and the internal facilities are old~ The main problem is that the bathroom is much higher than the ground, and my child and I tripped several times~ The surrounding area is indeed very convenient, with a lot of food and drinks, and it is also close to the subway station~
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S
Garden Twin Room
Checked in Apr 2024
Couples
5 Reviews
Outstanding
Posted on Apr 9, 2024
Excellent location and an ideal room. The staff does not speak English but they have translators. Highly recommended.
Original TextTranslated by Google
Response from Property: Dear Guest: Hello! Thanks for trusting us! Thank you very much for your praise! It's hard to get out of love in Xiaohua, Xiaohua is your most beautiful and warm home in Chengdu, also remember to come back often when you have time!
Guest User
Garden Queen Room
Checked in Apr 2024
Business travelers
21 Reviews
Outstanding
Posted on Apr 7, 2024
地理位置好，房間乾淨衞生，性價比高，總枱服務員態度好，小楊，小龍小邛小周小趙還有其他都特別好很細心，推薦
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Beixunfudexiaoxiami
Garden Twin Room
Checked in Apr 2024
Family
3 Reviews
Amazing
Posted on Apr 7, 2024
酒店空調有點老式
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