Nostalgia Hotel（KuanZhai Alley ChengDu） Reviews
Nostalgia Hotel（KuanZhai Alley ChengDu）
59 Shuhua Street, Chengdu, ChinaView Hotel Details
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Nostalgia Hotel（KuanZhai Alley ChengDu） Guest Reviews
4.9/5
Outstanding
1977 review
Verified reviewsLocation4.8
Amenities4.8
Service4.9
Cleanliness4.9
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All Reviews(1977)
Positive reviews(1967)
Reviews with photos/video(567)
Friendly front desk staff(168)
Quiet & comfortable(165)
Delicious breakfast(128)
Small room size(90)
Close to metro(83)
Perfect for kids(59)
Nice toiletries(24)
Negative reviews(7)
Yong Xin
Stayed in May 2024
Solo travelers
5 review
Outstanding
Posted on May 10, 2024
Good environment and clean room. The room is abit small but there are also snacks and coffee, tea bags inside.
Response from Property: 【Free laundry, free snacks】Dear time guest, hello!I am very happy to receive your five-star praise.The small room is a big problem for our hotel.But we do our best to give you the best service.Snacks in our hotel.It's all free.If it's not enough, you can pick it up at the front desk.There is also a washing machine on the first floor, and the dryers are free to use.There is also a free midnight snack from 7: 30 to 12: 00 in the evening.Thank you again for your praise and look forward to meeting you again in time.I wish you a happy life~
Guest User
Stayed in Apr 2024
Couples
5 review
Outstanding
Posted on Apr 18, 2024
We have amazing experience at this hotel during this Chengdu trip. Good service from reception and staff. Room was clean and tidy. Also provided with laundry service and even at late night, staff also helped to fold our clothes and we can collect at the reception counter. Strongly recommend for this hotel
Response from Property: Free snack robot intelligent service] Dear Nostalgia Hotel guests thank you for your recognition of Xiaoman service! The service tenet of our hotel is to serve every guest who enters the store! Our company advocates generous experience, rooms are free to provide nostalgic snacks and drinks, AD calcium milk, nostalgic snacks rice old man biscuits, dried tofu, tea bags, coffee and so on. There are also lovely robots in the lobby to serve you, which can deliver water and takeaway. Welcome to stay at Time Walk Hotel next time, and wish you a happy life!
shanda lim-uy
Boutique Family Friendly Room
Stayed in Apr 2024
Friends
9 review
Amazing
Posted on Apr 20, 2024
Very nice! This is our second stay here on their hotel and weove everything about it. Their service is impeccable and we love their cute robot.
Response from Property: [Intelligent Robot Free Night Snack] Hello, dear guests, I'm glad to see your comments. At the same time, I'm very sorry that I didn't get your five-star praise. I don't know where we don't do well. There are intelligent robots in the hotel, which can help you deliver takeaway food, and there is a free midnight snack in the lobby from 7:30 p.m. to 12:00 p.m., usually a porridge or sweet soup, which can relieve the burden on your stomach caused by Chengdu's heavy food. Looking forward to meeting you for the third time. I wish you and your family a happy life.
Vui Siong
Guestroom (Tatami)
Stayed in Apr 2024
Family
17 review
Outstanding
Posted on Apr 11, 2024
Very nice hotel. Very clean and helpfull staff. Get free present from staff. Will come back again if go visit Chengdu.
Response from Property: [Free snack robot intelligent service] Dear Nostalgia Hotel guests thank you for your recognition of Xiaoman service! The service tenet of our hotel is to serve every guest who enters the store! Our company advocates generous experience, rooms are free to provide nostalgic snacks and drinks, AD calcium milk, nostalgic snacks rice old man biscuits, dried tofu, tea bags, coffee and so on. There are also lovely robots in the lobby to serve you, which can deliver water and takeaway. Welcome to stay at Time Walk Hotel next time, and wish you a happy life!
Guest User
Guestroom (Tatami)
Stayed in Mar 2024
Couples
2 review
Outstanding
Posted on Mar 28, 2024
The best hotel I stayed so far.
5 stars service. Helped me take care of my laundry.
Many things were provided FOC.
FOC supper
FOC toothbrush set
FOC snacks & tea & coffee
FOC laundry service
FOC mouth rinse
Highly recommended!!!
Definitely will come back again
6/9
Response from Property: [Free snack robot intelligent service] Dear Nostalgia Hotel guests thank you for your recognition of Xiaoman service! The service tenet of our hotel is to serve every guest who enters the store! Our company advocates generous experience, rooms are free to provide nostalgic snacks and drinks, AD calcium milk, nostalgic snacks rice old man biscuits, dried tofu, tea bags, coffee and so on. There are also lovely robots in the lobby to serve you, which can deliver water and takeaway. Welcome to stay at Time Walk Hotel next time, and wish you a happy life!
Charmaine
Business Room (Double bed)
Stayed in Mar 2024
Friends
1 review
Amazing
Posted on Mar 27, 2024
We’ve had an amazing 5 nights at Nostalgia hotel. Location is walking distance from tonghuimen station, Service was wonderful. We were greeted warmly during check in and rooms were very clean. They have warm plum tea / chrysanthemum tea prepared at the lobby every morning and warm desserts every night between 7pm-12pm, which was free for all guests. They truly went the extra mile on their service, we did our laundry late at night, and we realised we could leave our laundry to run in the dryer and they were nicely folded and packed into a bag for us to collect at the reception counter in the morning. Definitely recommend this place!
Response from Property: [Free snack robot intelligent service] Dear Nostalgia Hotel guests thank you for your recognition of Xiaoman service! The service tenet of our hotel is to serve every guest who enters the store! Our company advocates generous experience, rooms are free to provide nostalgic snacks and drinks, AD calcium milk, nostalgic snacks rice old man biscuits, dried tofu, tea bags, coffee and so on. There are also lovely robots in the lobby to serve you, which can deliver water and takeaway. Welcome to stay at Time Walk Hotel next time, and wish you a happy life!
Eatotravel
Stayed in Mar 2024
Solo travelers
13 review
Great
Posted on Apr 1, 2024
Walking distance to metro. Nice cozy room. Free supper provided. Free snacks ans beverages.
Response from Property: [Free snack robot intelligent service] Dear Nostalgia Hotel guests thank you for your recognition of Xiaoman service! The service tenet of our hotel is to serve every guest who enters the store! Our company advocates generous experience, rooms are free to provide nostalgic snacks and drinks, AD calcium milk, nostalgic snacks rice old man biscuits, dried tofu, tea bags, coffee and so on. There are also lovely robots in the lobby to serve you, which can deliver water and takeaway. Welcome to stay at Time Walk Hotel next time, and wish you a happy life!
cbboon
Guestroom (Tatami)
Stayed in Feb 2024
Couples
1 review
Outstanding
Posted on Mar 13, 2024
Amazingly good hotel in terms of service, location, cleanliness, amenities. Cleanliness is excellent. Hotel location is very convenient. Next to it is a minimart, nearby are fruit stall, eateries, subway station 通惠门 (Tonghuimen). 宽窄巷 (Kuanzhai Alley) is also within walkable distance. Counter staff are very helpful. We wish to complement 周丽 for her warm, pleasant introduction and many help when we arrived at 7am amid very cold weather. We also wish to complement 许小红 for her very pleasant manner and going extra mile in giving us prompt help in many ways. A pleasant surprise is that the hotel provides warm drinking bottled water at the counter, free-flow of coffee, tea and also light supper.
Response from Property: [Free snack robot intelligent service] Dear Nostalgia Hotel guests thank you for your recognition of Xiaoman service! The service tenet of our hotel is to serve every guest who enters the store! Our company advocates generous experience, rooms are free to provide nostalgic snacks and drinks, AD calcium milk, nostalgic snacks rice old man biscuits, dried tofu, tea bags, coffee and so on. There are also lovely robots in the lobby to serve you, which can deliver water and takeaway. Welcome to stay at Time Walk Hotel next time, and wish you a happy life!
Katherinelim86
Stayed in Feb 2024
Solo travelers
3 review
Outstanding
Posted on Mar 14, 2024
Everything awesome! Highly recommended. Staffs friendly, breakfast delicious and hotel provided free night snack.
6/9
Response from Property: [Free snack robot intelligent service] Dear Nostalgia Hotel guests thank you for your recognition of Xiaoman service! The service tenet of our hotel is to serve every guest who enters the store! Our company advocates generous experience, rooms are free to provide nostalgic snacks and drinks, AD calcium milk, nostalgic snacks rice old man biscuits, dried tofu, tea bags, coffee and so on. There are also lovely robots in the lobby to serve you, which can deliver water and takeaway. Welcome to stay at Time Walk Hotel next time, and wish you a happy life!
Guest User
Stayed in Jan 2024
Couples
8 review
Outstanding
Posted on Feb 4, 2024
very unique hotel, I like the hotel inside view, very different with other china hotels, the owner have good sense of art, they provide snack night and in the morning there is beverages in the reception hall. we like this hotel , just 3minutes walk we will find the main road, there is food stalls near hotel where we can have breakfast for jus 12rmb n it's nice, very good experience, we would absolutely stay there again if we go Cheng du in future..thank you
Response from Property: [Free snack robot intelligent service] Dear Nostalgia Hotel guests thank you for your recognition of Xiaoman service! The service tenet of our hotel is to serve every guest who enters the store! Our company advocates generous experience, rooms are free to provide nostalgic snacks and drinks, AD calcium milk, nostalgic snacks rice old man biscuits, dried tofu, tea bags, coffee and so on. There are also lovely robots in the lobby to serve you, which can deliver water and takeaway. Welcome to stay at Time Walk Hotel next time, and wish you a happy life!
Guest User
Stayed in Jan 2024
Solo travelers
2 review
Outstanding
Posted on Jan 14, 2024
I really liked my stay here, the hotel employees were very friendly and helpful. They even offered me breakfast for free. There were also always some fresh drinks and snacks in the common area. The room was very clean and the bed comfortable. The location was also very convenient, only 10minutes to KuanZhai Alley or People’s Park. The only downside was that you could often hear the people in the corridor, but if you used earplugs it was okay. Also my room was on the lowest ground so if I opened my curtains everyone could look inside so I had to keep them closed. But beside that it was a great experience.
Response from Property: [Free snack robot intelligent service] Dear Nostalgia Hotel guests thank you for your recognition of Xiaoman service! The service tenet of our hotel is to serve every guest who enters the store! Our company advocates generous experience, rooms are free to provide nostalgic snacks and drinks, AD calcium milk, nostalgic snacks rice old man biscuits, dried tofu, tea bags, coffee and so on. There are also lovely robots in the lobby to serve you, which can deliver water and takeaway. Welcome to stay at Time Walk Hotel next time, and wish you a happy life!
Traveller List
Comfy Family Room
Stayed in Jan 2024
Friends
73 review
Outstanding
Posted on Jan 27, 2024
I like this hotel very very much. The receptionists are very friendly and always ready for assistance when we needed. The accommodation very thoughtful, prepare everything than you needed.
Response from Property: [Free snack robot intelligent service] Dear Nostalgia Hotel guests thank you for your recognition of Xiaoman service! The service tenet of our hotel is to serve every guest who enters the store! Our company advocates generous experience, rooms are free to provide nostalgic snacks and drinks, AD calcium milk, nostalgic snacks rice old man biscuits, dried tofu, tea bags, coffee and so on. There are also lovely robots in the lobby to serve you, which can deliver water and takeaway. Welcome to stay at Time Walk Hotel next time, and wish you a happy life!
Guest User
Comfy Family Room
Stayed in Dec 2023
Family
3 review
Outstanding
Posted on Jan 3, 2024
The best hotel throughout our China trip! We spent 4 nights at Nostalgia Hotel and only have good things to say about this place. First, the staff are friendly including the receptionist, the manager, the cleaner and even the guard himself! Second, they provided small convenience such as free warmer pad, free supper which bring the experience to another level. I also love the room design where it is designed in a nostalgic style. Highly recommend for anyone who is visiting Chengdu !!
Response from Property: The best hotel throughout our China trip! We spent 4 nights at Nostalgia Hotel and only have good things to say about this place. First, the staff are friendly including the receptionist, the manager, the cleaner and even the guard himself! Second, they provided small convenience such as free warmer pad, free supper which bring the experience to another level. I also love the room design where it is designed in a nostalgic style. Highly recommend for anyone who is visiting Chengdu !!
Guest User
Stayed in Dec 2023
Friends
6 review
Outstanding
Posted on Jan 2, 2024
The hotel located in the small alley, not far from Kuanzai walking street by walk. Hotel room is well equipped with amenities. Hotel staffs are also helpful.
I did remember when I got there in the late evening, a hotel staff had prepared a bread and UHT milk in room as a dinner for me which I did not expect to get it.
Besides, the second day, a hotel staff had surprised me by giving me cute bowls with Chengdu symbol, Panda. Thanks for surprising and memorable souvenir.
Recommend this hotel for travelers.
Response from Property: [Free snack robot intelligent service] Dear Nostalgia Hotel guests thank you for your recognition of Xiaoman service! The service tenet of our hotel is to serve every guest who enters the store! Our company advocates generous experience, rooms are free to provide nostalgic snacks and drinks, AD calcium milk, nostalgic snacks rice old man biscuits, dried tofu, tea bags, coffee and so on. There are also lovely robots in the lobby to serve you, which can deliver water and takeaway. Welcome to stay at Time Walk Hotel next time, and wish you a happy life!
My Travel Formula
Stayed in Nov 2023
Family
20 review
Outstanding
Posted on Nov 27, 2023
Small but you got everything you need and even better than 5 stars hotel. On the day we checked in and out, the stuffs proactively helped us with the heavy luggage and also due to the sudden cold weather, they even prepared us warm water. Will definitely come back in the future
Response from Property: [Free laundry, convenient transportation] Hello, dear guests, I'm glad to see your message to us. We are also very happy to know that you can live comfortably in Chengdu, a foreign country. The location of our hotel is relatively convenient, which is very convenient for your travel. It is very close to the subway station or bus station, and the hotel There are pharmacies, convenience stores and breakfast shops nearby, and there are also many restaurants behind the hotel, which are all special delicacies in Chengdu. Don't you know your eating habits? There is a laundry room at the end of the first floor, which is free of charge, but we are also sorry for the trouble caused to you that you can't understand the English sign. We will also improve it later so that you can get a better experience next time. Finally, I hope you have the opportunity to visit Chengdu again. I wish you a happy life.
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