Ibis Chennai City Centre Reviews
Ibis Chennai City Centre
690, Anna Salai, Chennai, IndiaView Hotel Details
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1 night
Ibis Chennai City Centre Guest Reviews
3.9/5
Good
74 Reviews
Verified reviewsLocation4.0
Amenities3.7
Service3.9
Cleanliness3.9
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All Reviews(74)
Positive reviews(69)
Reviews with photos/video(9)
Negative reviews(5)
prasanna
Standard Queen Room
Checked in May 2024
Solo travelers
1 Reviews
Amazing
Posted on May 21, 2024
Rooms are maintained well and it is located in the heart of the city
Response from Property: Dear Guest,I am very grateful to note the compliments regarding the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.Thank you once again and I look forward to welcoming you back in the near future.Sincerely,Parvez DAMADGeneral Manager
KasimMohamed
Standard Twin Room with Extra Benefits
Checked in Feb 2024
Couples
91 Reviews
Outstanding
Posted on Feb 10, 2024
It was nice stay I. Chennai , good location , staffs are supportive and friendly , lots of shopping malls and entertainment near by ,
Overall very good hotel for reasonable price .
Response from Property: Dear Guest,At the outset kindly accept our sincere gratitude for your patronage with us. We appreciate your kind gesture of taking out time to review our services on this platform. I look forward to welcoming you again at ibis Chennai City Centre to experience bespoke services and unmatched hospitality.Sincerely,Parvez DAMADGeneral Manager
desaivishal
Standard Twin Room
Checked in Oct 2023
Friends
4 Reviews
Outstanding
Posted on Oct 9, 2023
All great
Brilliant breakfast spread
Response from Property: Dear Guest,Thank you for being a part of our family and taking the time out to review us and appreciate the hotel.The team here is very motivated to hear about your rating for their services and now we were able to look after you with the passion we are known for. Looking forward to seeing you soon at the ibis Chennai City Centre again.Sincerely,Vineesh KURUPGeneral Manager
xixixixi
Standard Queen Room
Checked in Aug 2023
Business travelers
18 Reviews
Posted on Aug 28, 2023
Bad service and not clean, so old.
Response from Property: Dear Guest,It is with sincere regret that I note your dissatisfaction with our service and facilities and truly apologize for the inconvenience caused.Please may I assure you that I have addressed this matter with the team and all internal procedures have been strengthened and emphasized to avoid any recurrence.I request you to please treat this incident as non-representative of the ibis experience and give us another opportunity to make amends.Sincerely,Vineesh KURUPGeneral Manager
Tsongda
Standard Queen Room
Checked in Oct 2023
Friends
93 Reviews
Very Good
Posted on Jan 6, 2024
location is very convenient, 200 meters walk from metro station. room is acceptable. breakfast good.
Response from Property: Dear Guest,Thank you for being a part of our family and taking the time out to review us and appreciate the hotel.The team here is very motivated to hear about your rating for their services and now we were able to look after you with the passion we are known for. Looking forward to seeing you soon at the ibis Chennai City Centre again.Sincerely,Parvez DAMADGeneral Manager
Ysan31
Standard Twin Room - Shuttle Drop to US Consulate
Checked in Apr 2023
Solo travelers
1 Reviews
Outstanding
Posted on Jun 21, 2023
Ibis is really a nice place to stay. The location is in the city center where you have all easy access to wherever you want to go. The transportation system in the area is very friendly. You can get a toktok motorcycle to bring you anywhere you want to sight seeing.
Response from Property: Dear Guest,Thank you for being a part of our family and taking the time out to review us and appreciate the hotel.The team here is very motivated to hear about your rating for their services and now we were able to look after you with the passion we are known for. Looking forward to seeing you soon at the ibis Chennai City Centre again.Sincerely,Vineesh KURUPGeneral Manager
Guest User
Standard Queen Room
Checked in Sep 2023
Couples
1 Reviews
Outstanding
Posted on Sep 18, 2023
The location was great and the rooms were very well maintained. The staff was courteous and well behaved. The food and selection of drinks was good too. Overall, it was a good stay.
Response from Property: Dear Guest,Thank you for being a part of our family and taking the time out to review us and appreciate the hotel.The team here is very motivated to hear about your rating for their services and now we were able to look after you with the passion we are known for. Looking forward to seeing you soon at the ibis Chennai City Centre again.Sincerely,Vineesh KURUPGeneral Manager
ALEXANDER
Standard Twin Room
Checked in Feb 2024
Friends
12 Reviews
Posted on Feb 29, 2024
Central location
Response from Property: Dear Guest,Thank you for your review and the kind words. We are pleased to hear that our warm hospitality and services met your expectations.Our team strives to provide every guest with a memorable stay and we are so glad that we were able to live up to your expectations. We look forward to welcoming you back. Sincerely,Parvez DAMADGeneral Manager
Tran Tuyet Nhi
Standard Queen Room
Checked in Mar 2024
Business travelers
1 Reviews
Posted on Mar 19, 2024
Good interior facilities, good support services, convenient location.
Original TextTranslated by Google
Response from Property: Dear Tran Tuyet Nhi,
We appreciate your feedback on the interior facilities and good support services at our hotel. Our convenient location also makes it easy for you to get around. We are delighted to hear you had a positive experience. See you again at ibis Chennai City Center!
Best regards,
Parvez DAMAD
General ***ager
Guest User
Queen room
Checked in Mar 2022
Business travelers
4 Reviews
Posted on Mar 25, 2022
1. The location is in a prime location, close to the subway and spence plaza shopping mall, and is also very close to E Mall. It is a 20-minute drive from the airport, and you can get the car in 24 hours.
2. The price is cheap, compared to the hotel hardware/environment/service is very general, the breakfast industry is very difficult to eat, and the fruit is not clean.
Original TextTranslated by Google
Response from Property: Dear Guest,It is with sincere regret that I note your dissatisfaction with our service and facilities and truly apologize for the inconvenience caused.Please may I assure you that I have addressed this matter with the team and all internal procedures have been strengthened and emphasized to avoid any recurrence.I request you to please treat this incident as non-representative of the ibis experience and give us another opportunity to make amends.Sincerely,Vineesh KURUPGeneral Manager
Guest User
Checked in Jun 2024
Other
0 Reviews
Outstanding
Posted on Jun 3, 2024
The stay was wonderful. The buffet was tasty and filling. The service was kind and pleasant. Will definitely recommend to my friends and choose Ibis for our next stay as well. The room as clean and compact. Thank you Ibis. Thank you Mr Mahamood sir for your kind service
Guest User
Checked in Jun 2024
Other
0 Reviews
Outstanding
Posted on Jun 1, 2024
Stay was good we really enjoyed the stay here was very good and food here was excellent and dosa omalte biryani and all staff was excellent and helpful F&b staff was very good in service and they all good friendly people we will come back again for sure
Guest User
Checked in Jun 2024
Other
0 Reviews
Outstanding
Posted on Jun 1, 2024
We had excellent service in the food section and the rooms were neat ! Would like to thank Anjali (from the food dept - she took care of us real good ! ) Would defo recommend this property for your stay ! This property is near to US consultate and many other landmarks ! Cheer Karthik
Guest User
Checked in Jun 2024
Other
0 Reviews
Outstanding
Posted on Jun 1, 2024
Ibis is a really cute hotel with all necessary amenities. The staff has been extremely helpful and courteous throughout our stay. Special shout-out to Anjali and Poorva who have been excellent hosts. Thank you for the wonderful experience! :)
Guest User
Checked in Jun 2024
Other
0 Reviews
Very Good
Posted on Jun 1, 2024
Great food, friendly staff, the hall outside the room has a peculiar smell and the room is really small. The bathroom does not have adequate space. That’s the only reason it’s not the best possible review. Also the power kept going out multiple times.
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