Hilton Garden Inn Chesapeake/Greenbrier Reviews

Pros: - near lots of restaurants and shops -The room was very spacious - Room had a microwave + mini fridge - comes with breakfast - lobby was very nice and had food + drinks Cons: - requires $25 holding fee once you arrive - room was dirty - found multiple used tissues on top of the AC unit - visible grease marks / smudges on the headboard and night stands.

Nice stay

The linen was dingy, the room was not clean thoroughly . Carpet dirty and outdated. The fridge had stains in it.. Doors and walls had dirty stains. I left I couldn’t sleep there at all!!

I usually stay at Hilton Gardens Inn but this visit was amazing because they sent a text to see how my satisfaction was.

The property was under construction but the property was being managed properly.

Liked the location, the friendliness, and the over all convenience and closeness to anything I could possibly need, and MORE!!!!!

Have stayed at the Garden Inn several times over the years. I would absolutely return as business and family needs dictate. I love the staff and amenities. Reasonably priced, very clean, centrally located. Slightly concerned about lobby roof leakage which produced possible slip/fall conditions. That said, the wet areas were clearly designated with warning signs and major efforts were made to mitigate inconveniences . Highly recommended!!!

Rooms very clean! Hotel staff vey friendly! Over all bet place to stay!! Will stay there again!! Kids were disappointed that the pool was not open.

Hotel was outdated. Showers had missing tile, mildew on shower curtains and rust stains on tub. Room only had 2 towels. We asked for extra towels and were told they did not have any more. Would not recommend.

Staff was very good ! Very Disappointed Pool closed, bar closed Sunday & Monday, Restaurant closed Sunday & Monday, None of this was posted on the website. No tissues in my room until I asked for them. Shade broken very run down facility. I booked through ******* and They would not my Hilton Honors membership. I chose Hilton but the next time I may think twice. The best experience was with the Bartender Sandra. She was very friendly and accommodating she also helped with local information. I am especially disappointed with the Hilton Honors situation, I f I stay at a Hilton Facility I should be able to get the points. Room 323 call me for details if you like.

The staff was personable and friendly. I must admit that the facility felt old and dated. The chair had a slip cover. The lamp bases were rusted. It showed it's age. It served my needs but for the price, I'd rather stay somewhere newer that feels cleaner.

Complicated. Initial room was filthy

Property is badly in need of renovation! NO way a Hilton hotel should be this bad! The couch in my room was full of stains! The carpet smelled of urine! Very misleading when you walk into the lobby which is very nice. The staff was somewhat helpful. I was baffled that there were no blankets available for the pullout couch! The outside dumpster was wide open and you could see the trash area. I would NOT stay again!

Great property with the ease of access to everything the area has to offer.