Chateau d'Ermenonville

The chateau is stunning and as are the grounds. the rooms are poor and forgotten, the decor is sad and impoverished. The checkin was pointless after we answered three emails about our preferences.

Was looking for a chateau to stay during our last day in Paris that was close to the airport and was stunning! This space was it! It’s beautiful has some great history and it’s peaceful! So happy we booked!

I was always dreaming of staying at the French Chateau...and my dream came true in August. My stay was unforgettable, historical building, beautiful surroundings and the room was very nice with a lovely view. All the staff was wonderful, thank you All. Beautiful restaurant and very nice food. I will stay there again on my next visit to France.

Whilst the hotel looks impressive from the outside the bedrooms are small, dirty and in need of attention. We travelled as part of a group and one couple got a bedroom full of flies and bugs. Although they got moved, the new room was dirty and stained. Staff were also rude and unhelpful. Food was seriously overpriced for what you received. It is a real shame as the hotel as so much potential but I would definitely recommend avoiding this hotel.

The staff was gracious and very helpful. The grounds are stunning, as is the Chateau.

We stayed one night traveling through Paris, arriving in the morning, instead of at the airport. The setting is lovely and staff made the place - very friendly and accommodating. It rained the day we were there so we weren’t able to walk the grounds but they are beautiful. The hotel is in real need of renovation but staff made up for some quirkiness of the facilities. The little town is charming and we found some good food there.

Chateau Ermenonville 4 July 2023 room 108 Fabulous setting Beautiful building - no wonder king Henry often visited to meet his mistress Gabrielle d’Estree (v sensible intelligent girl who had 3 of his children but died aged 26 before she could marry and be queen) BUT OH MY GOODNESSS BUT No welcome at all in any way on arrival - almost hostile. My wife wanted to leave at once! Having announced who we were and why (having booked) Told to produce identity Told to produce a credit card Told to photograph a framed notice - to know codes for entrance gate and wifi We asked if we could have dinner and after thought we were told yes; we agreed 19:30 When I wanted the wifi on my iphone I had to log in and switch back and difficult forth to get the detail of the 10 small numbers in the photograph - yes a 10 number code (at least it was only numbers and not numbers and letters with some in capitals !). There was no paper or pen/pencil in the room and i was unable to transcribe. Kettle and sachets of coffee with glasses but no cups, no milk and no decaffeinated coffee A fancy screw top bottle of water - tap water. Nowhere to hang a towel in the bathroom - the only place to put a towel was on top of the shower screen, where the shower wet it, or on the floor. A lot of bathroom floor tiles are missing - tatty. Nice looking shelf unit leaning loosely against the wall in the bathroom, containing folded towels, soap, shampoo and water glasses BUT if you touched it : the shelves all tilted alarmingly - several screws missing or loose The whole unit began to slide sideways - not fixed anywhere - I thought I was about to smash the glasses; I did not touch it again. Fabulous room with an out of this world, wonderful, view down the river. Bedroom furniture: drawer nob missing from “1930s” table; mirror of “1930s” dressing table has lost a lot of silver - all furniture a mismatched, jumble of cast offs that together felt like unloved rubbish stuff and never like much loved antiques. By now my wife was badly spooked - the lack of welcome in every way. She again debated leaving - but we had given a credit card and had booked dinner. Dining room: The waiter on duty did not greet, walked past several times before slowly iphone checking that we could join the otherwise 2/3rds empty room and then off- handedly said we could sit anywhere. We both had the same dishes: a “60 degree egg” that was 90% raw in a cheesy mushroomy sauce ( I hope the eggs are guaranteed salmonella free) Followed by a nice round steak with only 4 small, tasteless things that we were told were bits of a mushroom of some sort. No vegetable. Oh and we each had to use two and a half dry, hard, long bread-rolls - no butter; our plates we scraped clean to soften the bread and for taste. The dinner/Supper was 107€ for two (no wine). You decide if a fair price. My water glass smelled of dirty dishwasher; I could not finish it; when this happens at home the machine gets given a special clean

That was my dream to go back in time and stay in the old château. I absolutely loved my stay. Staff is very welcoming, attentive and helpful. Beautiful parks around, quiet, perfect place to unwind and relax. Very good food at the restaurant and pastries in the morning for breakfast.

I know this is old castle but the room condition is so bad. I cannot believe it is only changed to the hotel last year. The room looks like 20 years old non renovation hotel. The outside of hotel room looks pretty but they should spend more money to improve. Or they should decrease the room charge.