Kimpton Hotel Monaco Chicago Reviews

- It was Super noisy at night time, and I didn't sleep well. The hotel locates at the cross, it was super noisy even at 1-2 am. There was a lot of engine noise from the racing cars outside of the windows. - We booked the King size Suits with lake view, however, it is at level 4, there are not many lake views, and the window is pretty high. - There is no water or any drinks in the mini bar. - We didn't set any alarm. However, the alarm in the room woke me up at 6 am!

Great location, easy to get around.

We loved the large window seats overlooking the river! Hotel was clean and within walking distance of the Chicago Theater, Grant Park and the Miracle Mile. The beds were comfortable and the shower had good pressure/heat. The staff were exceptionally helpful and friendly and the offer of a complimentary houseplant to grace the room during our stay was fun. "Buffalo Bill", our plant, gave the place a homey touch! The parking structure around the block was cramped and a bit hard to find--strongly recommend using valet parking instead!

They need to be upfront that this is not a functioning hotel at the moment. It is “under construction” with renovations. It’s dirty, but the main issue is that there is one working elevator, and right after we got there, it stopped working. After struggling to find the stairs, and walking up 12 flights to get to my room. I thought, “If there was a fire or any emergency, we wouldn’t make it out of here.” So, I called the front desk, explained that we wanted to leave, and they were understanding. They gave me a refund, and we left. It truly does not feel like this hotel should be open until they get some things sorted out. For the same price, we were able to get a room at a much much nicer hotel across the street.

Location was perfect. Right in the middle of everything. We walked everywhere. The room had a very strong paint smell and the carpets where dusty, as well as the air ducts. Probably will be staying somewhere else on my next visit to chicago.

My first hotel I booked, and it was amazing! Staff was really nice. The hotel was at walking distance from my class, and from nearby restaurants.

My family and I stay there whenever we visit Chicago. We wouldn’t stay anywhere else. The staff are very friendly and nice.

Our stays at the Kimpton in year's past were extremely memorable. It felt like we were a King and Queen. This year the stay was less than average. While the staff was helpful, they always had their face in a computer. Will have to work really hard to get me to book again at this property.

great location for work or personal travel due to location - easy to get around

Definitely NOT a 4-star hotel! Positives: friendly staff and large room. NEGATIVES: old, run down building, dirty decor, thin walls, noisy, less than clean!

The food is ridiculously overpriced for what it is. Low quality. The breakfast buffet is just sad looking. You could use the same foods and at least make an effort to have it look appetizing. Club music for breakfast at 7 a.m.....yea thats just a headache. Broken elevator for the entire stay. Absolutely no complimentary water in room. They charge $7 + delivery fees for a bottle of water. You've simply lost your minds with what you think you can chargebvs what you provide. Won't stay again so you lost business.

The service (as always) was fantastic. The Monaco has the best people in the business. Special mention to Antonio at the door who always makes us feel welcome (when coming in) or missed (when out for the day). The front desk people were wonderful as well and we really enjoyed the hot apple cider with a little bourbon kick at the wine reception.

There are still doing construction in the lobby. It did not cause any issues, except for the elevator. Only one elevator was working. This also was not a big problem, except for in the morning when more people were using it. There were stairs that were safe and clean if you’re not too high up. Our rooms were beautiful and very comfortable

The bar and restaurant was closed for renovations during our visit. This condition was not disclosed when we reserved the room and we booked over two months in advance. The bar and restaurant atmosphere and experience is why we’ve booked at other Kimpton hotels. For the price, had we known, we’d have stayed elsewhere. Deceptive.