ibis budget Singapore Gold

* Reservation notes ignored: My reservation notes were not acknowledged, which gave me the impression that they had either not been read or had been completely disregarded. * Unwelcoming and rude staff: After a long flight and arriving at the hotel in heavy rain, I expected a basic level of courtesy and a warm welcome. Instead, the staff were extremely rude and unwelcoming, which made my arrival particularly unpleasant. * Poor bathroom design: The bathroom was a disaster. After every shower, water spread across the entire bathroom floor, leaving me to spend 10–25 minutes mopping it up. This was extremely inconvenient and unacceptable. * Leaking air conditioning: The air conditioning unit was leaking water. I reported the issue, but nothing was done to resolve it. * Poor soundproofing and lack of privacy: The windows provided terrible sound insulation, allowing excessive outside noise into the room. Furthermore, the curtains offered no proper privacy, as the sheer curtains were completely transparent from the outside. As a result, I had to keep the thick curtains closed almost 24/7 and rely on artificial lighting throughout the day. This made the room feel dark, uncomfortable, and unpleasant.

It is clean, convenient and budget-friendly. This is my second time to stay in Ibis Budget Singapore Gold, and I like that it just five minutes walk from MRT Aljunied station.

Location is not far from Bugis by bus. Hotel is new and clean. Room a quite spacious for the price and Singapore standard.