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Qiandao Lake Novotel Guest Reviews
4.7/5
Amazing
1825 Reviews
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We traveled to Qiandao Lake and chose Novotel. The overall style of the hotel is leisure and vacation. The staff member who checked us in was Ye Jing, who was beautiful, enthusiastic, patient, and attentive to solve our breakfast problem. Thank you very much! After that, I found her for any problems and she solved them in time, so I stayed very comfortably. On the morning of April 27, the staff who helped us check out were a girl and a boy wearing glasses. They sent us to the door of the hotel and said goodbye to us warmly. What is unforgettable is not only the beautiful scenery of Qiandao Lake, but also the pleasant stay experience in the hotel.
It was my first time to vacation in Qiandao Lake. I stayed at Novotel, which was very nice.
The transportation is convenient. You can take the airport bus and the bus to the hotel. It is located in the central lake area, which is convenient and quiet. Next to it is the Fish Street, and any restaurant is good.
The front desk staff of the hotel are very enthusiastic. They added Ms. Miaomiao's WeChat and provided us with a lot of useful suggestions. They also upgraded us to a themed parent-child room for free, which made the children very happy. The hotel's amusement park is very large, but there are not many children playing because it is not a weekend. The swimming pool looks good, and it should be very lively during the summer vacation.
The only suggestion is that it would be more perfect if the breakfast was richer. Of course, it is also good now, and it has everything it should have.
In short, Novotel is a very comfortable and cost-effective choice for Qiandao Lake.
Original TextTranslated by Google
Anonymous User
Family Friendly Twin Room
Checked in Apr 2024
Family
2 Reviews
5.0
/5
Outstanding
Posted on Apr 24, 2024
The room is very good. The facilities are all new. The bedding and other furniture as well as the bathroom are very clean. There is a light fragrance in the corridor and the room. The hotel receptionist is very enthusiastic. Miao Miao is very enthusiastic and handles things very quickly! Highly recommended. The hotel environment is very good. There are bicycles and electric vehicles. Next to the fish street, it is convenient to travel and there are many places to eat around.
The service is not good enough. No one contacted me after booking the room. We arrived at night and the front desk staff were all asleep. No one paid attention to us. The lighting on the second floor of the loft was not good, which was a bit creepy. It was like an ordinary hostel!