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We spent three nights at this property last week and we are so glad we did. Our room was pristine and spacious--and quiet. We were on the second level (considered the first) and we couldn't hear any sounds from the street, hallway or neighboring rooms. We were early for check-in so we parked on a nearby street and had a great lunch at the restaurant that shares the entrance with the hotel, Bistro Hortus (not sure if they are related but convenient and delicious option if you need to eat during your stay). While eating lunch the restaurant texted to say our room was ready and we pulled up on the side small street and checked in and unloaded our bags. We were given a ticket for a parking garage that was diagonal to the hotel. It really couldn't have been easier. We were able to take the car out at our convenience--which we did to visit Montmorency Falls and Ile d'Orleans (loved both, easy drive). We enjoyed the common room---we filled our water jugs (they have them to borrow too), enjoyed complimentary espressos, played Scrabble and borrowed a book. It really was a nice spot if you needed to just sit after a long day of exploring the city by foot (or bike). The location was perfect for us. We would set out and purposely get lost--or we would head to a specific restaurant or historic site and they were all walkable. Although we didn't need help with restaurants the staff seemed really helpful with recommendations. And they were very friendly every time we interacted with them. If you like sushi, Masaru is a few doors down and I am still thinking about it. It was excellent and a nice break from the cuisine we were (really!) enjoying. We also had wonderful dinners at Chez Rioux & Pettigrew, Legende and Ophelia. All walkable. We would definitely stay here again. A real gem of a property in a welcoming and beautiful city.

Service was good and the room was clean. Staff here were friendly, bilingual, speaking French and English. The price was great too.

This hotel has very good reviews which is why we chose it. Unfortunately, we were not impressed. When we arrived around 9:15 pm on a Sunday, there was no one at the reception desk. When an employee finally showed up, the check-in took forever. The employee and the client in front of us were having a lengthy friendly chat. By the time their chat ended, there were at least 12 people behind us waiting to be checked in. The parking lot closest to the hotel, which is narrow and small, was full so we parked in the overflow parking next door. Unfortunately the staff did not tell us that we'd have to climb a flight of stairs with heavy suitcases in order to get to the hotel. If there was an elevator for this parking lot, we did not see any sign of it. By the time we checked-in, the restaurants in the area were all closed or closing shortly (at 10;00 pm). After driving from Halifax, we did not feel like driving to try to find an establishment that was still open. And the only option within a short distance seemed to be a 24hr drive through McDonalds. The other option was the food items being sold at the hotel (e. g. $7 yogurt). The hotel does not offer a free breakfast service. On the plus side, the small room we had was clean and the bed was comfortable. I would definitely not stay here again and I would certainly think twice before staying at any Alt Hotel..

This place is really special. They have a gracious, energetic staff who provide attentive but unpretentious hospitality. Room was meticulously clean and the whole place is beautifully decorated. Location is great - it’s at the bottom of the big hill, in a relatively quiet part of the old town, however just a couple of blocks from the Petite Champlain (get up early to avoid crowds there - at 7am I took photos with no one in them and got a nice coffee). This was a splurge for me, but I won’t ever forget staying here.

I liked the hotel location and facilities. The indoor pool was amazing and the live stage was so good. I would definitely visit here again and book the terrace view next time. However, there are few things that I was very dissapointed. The room was not managed well. There are white things are around the floors (it looks like painting or wall paper. I asked to change the room, but the new room has the same problem). Hair dryer was phsically broken and not working. Heater is not working and when I turn on, it is very noisy. There was a party when we stayed and it was very noisy until almost 1 pm. We called at 12:30 and the reception said they send a security. However, it was still noisy after 30 mins).

It’s a nice hotel located in the Old City around the corner from a very popular restaurant street, Rue Saint-Jean. This street is a pedestrian mall most of the day & night and there are dozens of restaurants to choose. I had a large room overlooking the pedestrian street although there was an annoying support column in the middle of the room. Windows are double glazed so there is very little noise. The queen size bed (there were two in my room for a solo stay) was soft but comfortable. A good size bathroom with a big walk in shower. The room is decorated with a recent a modern design. Black is the popular colour. There is free wifi but it pretty slow which is very disappointing for a hotel of this standard.. The TV channel choices are also not great. Like many hotels at the moment there is minimal serving of the room. I stayed 5 nights and had my room serviced only once. And when it was serviced no replacement of bathroom accessories were left. I keep hearing that it is due to staff shortages because of Covid but when paying hundreds of dollars a night it is not unreasonable to expect a more regular service, maybe ever other night. One wonders whether it’s just another excuse to find a way of saving money by the hotel. Service generally at the hotel is not great. There is minimal staff on the front desk. And there are a mass of steps from the street to reception & it is difficult to find a person to help get suitcases up and down the stairs. Overall comfortable & convenient location but would have been even better with an upgrade in hotel service & a friendlier attitude overall.

The hotel is quite close to the attractions. There are restaurants and supermarkets within walking distance. Did not go to breakfast, the Queen bed is very comfortable and the space is very large. The environment and layout are very comfortable, the staff understand English and French and are very welcoming. And the hotel rooms are relatively quiet.

Half way through our stay here. The rooms are lovely and clean, and updated to modern expectations in an old building. Staff have been wonderful. Really good value for money. The only downside so far has been the restaurant (Louise Taverne &Bar a Vin). As we were checking in to the hotel this morning, other customers told us the place is lovely but not to eat here. We decided to go anyway, just wanting a drink while we waited for our laundry to dry… and we may have thought about eating there if all was ok. We were totally ignored, despite trying to attract the attention of the man in charge of the outside area (around a dozen tables, four of which were occupied). We asked someone else if we could sit down. They referred us to him. We waited while he cleaned a couple of tables, walked past us to talk to someone, walked inside and fiddled around in there for a while, walked out again and cleaned a couple more tables, went round us to get to another table where he rearranged the setting. Walked back to near where we were standing and then turned around to chat to some people he had served since we had been there. Don’t know what sort of self-important trip he was on but we left and will not return. But… that led to a delightful experience at 900 Rue Saint-Paul across the road (separate review coming).

Facilities: Before going there, I heard that the facilities might be old, but in fact they are fine and worth experiencing. Environment: The location is excellent and the hotel atmosphere is very suitable for travel check-in Service: Very considerate, there will be staff who will give business cards when checking in to contact you for help and service needs.

The location was a big decision in choosing this hotel and it did not disappoint! It is literally in the center of everything and steps away from sights, shopping, restaurants but also away from the noise of bus loads of tourists. The security of the hotel was a great bonus as a solo female traveler! Staff was friendly, the rooms/common areas were always spotless and the decor makes this place a unique spot for sure. I simply loved it and will absolutely be back.