Global Towers Building, 11 Marine Dr, Colombo 06, Colombo, Western Province, 00600, Sri LankaView Hotel Details
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Global Towers Hotel & Apartments Guest Reviews
3.5/5
34 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location3.6
Amenities3.5
Service3.6
Cleanliness3.5
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All reviews(34)
Positive reviews(23)
Reviews with photos/video(2)
Friendly owner(5)
Negative reviews(9)
NathanDev
Standard Single Room With Balcony
Checked in Aug 2023
Couples
13 Reviews
3.5/5
Posted on Aug 21, 2023
The location is brilliant. And the staff are friendly and helpful.
The place is old and not maintained cleanly.
But the staff are friendly and upgraded us to a cleaner apartment immediately.
The new apartment was cleaner. But could be better..
Jawhynthas
3 Bedroom Apartment With Sea Or City View
Checked in Aug 2024
Travel with friends
11 Reviews
5.0/5
Outstanding
Posted on Aug 6, 2024
Amazing place nice service
Guest User
Double Or Twin Room With Balcony
Checked in Aug 2023
Solo travelers
1 Reviews
4.7/5
Amazing
Posted on Aug 8, 2023
Lovely staff with excellent service despite us arriving before check in. They were very accommodating and welcoming couldn’t have asked for more. Incredible views from the balcony!
Fred Concklin
Double Or Twin Room With Balcony
Checked in Mar 2023
Solo travelers
125 Reviews
5.0/5
Outstanding
Posted on Jun 13, 2023
I stayed here for extended period of time enjoyed the hotel. A little older but cheap and right on the beach.
@ppo
Standard Single Room With Balcony
Checked in Aug 2022
Couples
2 Reviews
4.2/5
Very Good
Posted on Oct 24, 2022
Nice and convenient location. Place is a little old but ideal. Staff are friendly.
Tom
Double Or Twin Room With Balcony
Checked in Jul 2022
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Aug 12, 2022
Very good
Anonymous User
3 Bedroom Apartment With Sea Or City View
Checked in Aug 2024
Family
3 Reviews
3.7/5
Posted on Aug 16, 2024
The location is good. The staff were kind. The building and facilities are old. The air conditioning is not working well. There is a hot shower.
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Kouxiangtang721
Standard Single Room With Balcony
Checked in Mar 2022
Business travelers
3 Reviews
1.0/5
Posted on Mar 19, 2022
The stay experience is very bad! First of all, when I checked in that night, I was asked to wait at the front desk for ten minutes and said the room was not ready. Please, it was 11:30 in the evening, not ready yet? After finally waiting to lead me to the room, I found that the sea view room was not the one I booked, and the air conditioner was also broken. I went downstairs to change the room. The air conditioner in the changed room was actually useless, and there was no cold air at all. The most annoying thing is that he asked him to call a taxi to the airport the next day. Four or five people called and said taxi is coming. One time, ten minutes, five minutes, and two minutes later. I can't wait any longer. I'm on my way. I called a small motorcycle and asked the price of 2500 rupees on the spot. The hotel service explained a few words to him and I left. Until I got off the car to pay, the driver said to charge 4500! Say you taxi 5500, I will charge you 4500 is already very good. What? How would he know? It must be the hotel waiter who explained his words to him, it's really too much! ! ! Also, the hotel towels are not clean and dirty.
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Guest User
Checked in Invalid Date
Other
3.0/5
Posted on Aug 29, 2024
I had a stay of 8 nights in this hotei. The location of the hotel is good. Services is also good but the internal furniture's were damaged. Earlier the room offered to me was very small & even there was no cupboard or shelves in the room. After changing the room they shifted me to another room but the cupboard was broken. Hotel need to upgrade their furniture's rest all was ok. I am not sure i will stay again here
Guest User
Checked in Jun 2024
Other
5.0/5
Outstanding
Posted on Jun 29, 2024
I had an exceptional dining experience, all thanks to the outstanding service provided by Poojani. Her attentiveness, friendly attitude, and professionalism truly stood out. From the moment we were seated, Poojani ensured every detail of our meal was perfect. Her warm demeanor made us feel welcomed and valued, making our dining experience incredibly enjoyable. Highly recommend dining where Poojani serves; her service truly enhances the entire experience!
Guest User
Checked in May 2024
Family
1.0/5
Posted on May 23, 2024
My family was in colombo from 3rd to 15 may as we plan to move our hotel from 10th may to 15 may. We want global tower hotel we did direct booking from the reception staff. He confirmed us the 3 room apartment and 1 double room in same floor. All so will get best room from the hotel with sea view to enjoy my family. But when we check in the hotel staff change our apartment to deferent 8th floor and we got double room from 6th floor. We was waiting in lobby for 30 min as they mention room is not ready all so they will not allow without full payment. ROOM. First our room v bad condition. Birth room are v old. Water leaking from toilet, Room door locks broken, balconies door no locks, when we on the A/C full all the room are vibrating different to sleep. After we compline we cannot sleep in night they move our room to 7th floor next day told us this is better apartment. Bug our first apartment they have washing machine, electric burner for cooking if needed. When we ask they said we can wash clothes from main laundry. ( later next day they mention we have to pay for laundry service) If the hotel some guest getting free laundry in the apartment others need to pay its not worth that we pay. House keeping We was waiting staff come and clean the apartment but 2 days no come to clean the apartment. After next day we complain front office staff come see the apartment send cleaning staff. Something we feel we all ways need to complain for everything to make perfect no senior staff is checking. I work all so maldives 5 staff resort we know what will happen when guest complain regarding the any service our manager and everyone toke to the guests to make them happy. But in-this hotel senior staff they don’t care. Actually i don’t want complain but my family is not happy with the stay how much we pay. I-have mentioned this front office staff all-so. Next day we got 15% discounts to wash our clothes. We don’t want any discounts we want good service. Since first day we told them our family want stay same floor room as us to enjoy together but till departure they couldn’t help us. They only want money to take from the guest after they don’t care about them. Pool Our family was in pool only one-day they mention staff on duty will be on pool from 9 am to 6 pm. but no one was there till 4 pm to 6 pm on that day. All so no towel available after pool. We have to go apartment with wet. Restaurant They have v big restaurant in ground floor but no menu is available in room, or room service all so we don’t know opening time of restaurant. We all ways buy food from other restaurants.
Guest User
Checked in Mar 2024
Other
1.0/5
Posted on Mar 7, 2024
Very bad room all tile's and floor broken Room like a ghost room Everywhere ants ac very bad We just went thant this was a 4 star hotel But this hotel like 0 star hotel very hot ac working but no use like a fan We went with baby ants in bed full night worsted
Oshan N
Checked in Mar 2024
Family
5.0/5
Outstanding
Posted on Mar 3, 2024
So i went there on a Friday night , I got a room with a sea view and the view is amazing , Soo relaxing to watch I enjoyed my staying at global towers the staffs are really friendly and great service totally recommend 10/10 if your looking for stay with a great view this is the place
Response from Property: Thank you for the valuable comment
Nalika P
Checked in Jan 2024
Travel with friends
5.0/5
Outstanding
Posted on Jan 17, 2024
would like to recommend the chillax pub here with a nice surroundings and sea breeze. Good for a gathering. Good service from the crew at pub specially the manager Samantha is having a passion to accommodate the customers with best available
Response from Property: Thank you for the valuable comment.
Guest User
Checked in Jan 2024
Family
1.0/5
Posted on Jan 13, 2024
Only good thing about the hotel is its location with sea view. Rest all is pathetic. I had to literally shout at the reception to get the complimentary things delivered at the room. I would never never recommend the hotel to anyone. Rooms not cleaned the next day.